
253 Customer Assistance and Information
Service record retentionIt is the owner´s responsibility to retain ser-
vice records. If possible, you should keep
copies of all shop work orders for all service
and repairs, whenever performed. As indi-
cated in the new car and emission control
system warranties, it is important to docu-
ment that all necessary maintenance has
been done.HOW THE SERVICE RECORD IS
ORGANIZEDThe service record is comprised of a series
of coupons on which to record services as
they are performed. There are additional
coupons for documenting extra engine oil
and filter changes, extra automatic trans-
mission fluid services necessary for severe
service conditions, and brake fluid changes.HOW TO USE THE SERVICE
RECORD COUPONSWhen the car is brought to a Saab dealer for
scheduled maintenance, present the Saab
Warranty and Service Record Booklet to the
service manager. When the technician has
completed the service, the technician will
sign the maintenance record. The person
responsible for quality assurance at the
dealership will also sign and stamp the
record with the dealer identification stamp.
Service costsDealer pricing practices and labor for ser-
vice work vary. Saab’s recommended ser-
vice times for each service point do not
include the labor required to replace wear
items, such as wiper blades, brake pads or
tires. Nor is labor to perform other service or
repairs found to be necessary as a result of
the inspections included in these times.
Additional labor and parts will be charged
for such work when necessary, except as
covered under an applicable Saab warranty
or any optional extended service contract.
Transmission fluid changes or suspension
alignment, when necessary, are also addi-
tional.
Dealer charges for general shop material,
regulated hazardous waste removal, recy-
cling expenses or other operation costs may
also be applied to service and repair
invoices and are apt to vary by dealer and
location.
Owner assistanceWarranties and service problem
assistanceFor complete information about all applica-
ble warranties, including the New Car War-
ranty, Perforation Warranty, Vehicle Emis-
sion Warranty and Emission Perforation
Warranty, consult the Warranties and Ser-
vice Record Booklet which accompanies
this Owner’s Manual. It also contains owner
assistance information including Saab
Roadside Assistance. If the booklet is lost or
misplaced, a new one may be ordered
through a Saab dealer or by contacting
Saab.
In the U.S. there is a national Customer
Assistance Center at Saab Automobile
USA, Inc. The toll-free number to call from
all 50 states is 1-800-955-9007.
In Canada, please call the Saab Customer
Assistance Center at 1-800-263-1999.
A list of authorized Saab sales and service
dealers is available for those planning to
travel in the United States and Canada.
Canadian or U.S. travelers may call the
Customer Assistance Center in the country
in which they are traveling.
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268 IndexDDICE/TWICE
___________________ 215
Date
_________________________ 105
Date code, tires
_________________ 231
Date display
___________________ 106
Definitions and terminology, tire
____ 229
Determining correct load, tires
_____ 231
Dim-dipped beam
________________ 73
Direction indicators _______________ 75
Diversity antenna
_______________ 109
Door handles
____________________ 44
Door mirrors ___________________ 116
Doors, locks & luggage compartment
_43
Drive belt
______________________ 260
Drive belt, alternator
_____________ 199
Drive belts, length
_______________ 260
Driver’s seat, programmable
________ 20
Driving at night
_________________ 179
Driving in hot weather
____________ 173
Driving with a load
_______________ 179
EEDR (Event Data Recorders)
______ 255
ESP®
________________________ 163
Electric heating of rear seat
________ 87
Electric windows
________________ 115
Electrical system, technical data
____ 260
Electrically retractable door mirrors _117
Electronic Stability Program
_______ 163Electronic starting interlock
_________ 49
Emergency operation of moonroof
__ 124
Emission control systems
_________ 190
Engine bay
____________________ 189
Engine bay, cleaning
_____________ 243
Engine number
_________________ 264
Engine oil, grade ________________ 260
Engine, description ______________ 192
Engine, technical data ____________ 260
Engine, temperature gauge
_________ 66
Engine-oil level, checking
_________ 192
Error codes, Audio System ________ 112
Event Data Recorders (EDR) ______ 255
Expansion tank, coolant
__________ 193
FFilling a portable fuel container
_____ 148
Flat spots, tires
_________________ 222
Fluid level, automatic transmission
__ 193
Foldable door mirrors
____________ 117
Folding the parcel shelf,
9-5 SportCombi
________________ 133
Folding the rear seat, 9-5 Sedan
____ 129
Folding the rear seat, 9-5 SportCombi
132
Frequency band
_________________ 93
Frequently asked questions on airbag
40
Front fog lights
__________________ 76
Frost warning
___________________ 68
Fuel
__________________________ 146
Fuel consumption
________________ 68Fuel container
__________________ 148
Fuel gauge
_____________________ 65
Fuel grade _____________________ 260
Fuel information
_________________ 148
Fuse box under hood
____________ 218
Fuse panel
_____________________ 214
Fuses
_________________________ 214
GGarage door opener
_____________ 118
Gearbox number
________________ 264
Gearbox oil, checking
____________ 193
General functions
_______________ 105
Glove compartment ______________ 126
HHandbrake
_____________________ 165
Hazard warning lights
_____________ 76
Head restraint
___________________ 21
Headlight flasher _________________ 73
Headlights
______________________ 73
Heated front seats
________________ 87
Hood
_________________________ 188
Horn __________________________ 114
IIf a tire goes flat
_________________ 226
Ignition switch
__________________ 140
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270 IndexRear fog light
____________________ 74
Rear seat, 9-5 Sedan, folding
______ 129
Rear seat, 9-5 SportCombi, folding
__ 132
Rear window heating
_____________ 82
Rear-seat head restraints __________ 21
Rear-view mirror, auto-dimming
____ 121
Rearview mirrors
________________ 116
Reclamation
___________________ 248
Recommendations for cars with
automatic transmission, towing a
camper or trailer
_______________ 175
Refuelling
_____________________ 146
Relay panel ____________________ 217
Remote control __________________ 44
Remote-control battery, changing
____ 49
Remove the key
________________ 140
Removing CDs
__________________ 99
Removing CDs, CD-changer
______ 100
Removing MP3 discs
____________ 102
Replacement, wheel
_____________ 225
Reporting safety defects
__________ 254
Reprogramming of systems _______ 265
Reservoir, power-steering fluid _____ 196
Retractable door mirrors
__________ 117
Rev counter
_____________________ 64
Reversing lights
_________________ 76
Rolling advertisements
____________ 94
Roof load
______________________ 179
Rotation of tires
_________________ 231
Running-in
_____________________ 170
SSDM
_________________________ 255
SID
___________________________ 68
Saab Information Display (SID)
______ 68
Saab Parking Assistance
_________ 168
Safety belts
_____________________ 12
Safety belts, care of
_____________ 240
Safety-belt pretensioners
__________ 15
Safety-belt reminder
______________ 12
Seats
__________________________ 18
Securing a load
__________________ 47
Selecting a radio station
___________ 93
Selecting and changing tracks, CD
___ 99
Selecting/changing MP3 file
_______ 103
Selector lever indication, automatic
transmission
___________________ 67
Sentronic, manual mode
__________ 156
Service costs
___________________ 253
Service information
______________ 254
Service intervals
________________ 252
Service record retention
__________ 253
Setting the clock
________________ 105
Setting the date _________________ 105
Settings, seats ___________________ 18
Shadow effect __________________ 110
Side airbags
____________________ 36
Signalling, horn _________________ 114
Snow chains
___________________ 172
Sorting music __________________ 103
Sound system __________________ 107
Sources of AM interference
________ 111Sources of FM interference
________ 111
Spare wheel
___________________ 235
Spark plugs
____________________ 260
Speed dependent volume
compensation _________________ 106
Speedometer
_________________ 64
, 65
Starting in cold weather, ACC
_______ 84
Starting in hot weather, ACC ________ 84
Steering wheel adjustment
________ 114
Steering wheel controls
____________ 91
Steps for determining correct load
limit
_________________________ 231
Stone-chip damage, repairing
______ 243
Storage compartments
___________ 126
Storing radio stations
______________ 93
Sun visors
_____________________ 125
Switches
_______________________ 73
Symboler ________________________ 9
Systems, adjustment
_____________ 265
TTCS OFF
_______________________ 63
TP
____________________________ 99
Table of fuses
__________________ 216
Tachometer
_____________________ 64
Tailgate, opening
_________________ 47
Tank gauge
_____________________ 65
Technical data __________________ 257
Technical data, radio/audio
________ 108
Temperature control, ACC _________ 81
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