277 Customer Assistance and Information
Maintenance schedule __ 278
Owner assistance ______ 280
Reporting Safety Defects
(USA) _______________ 281
Reporting Safety Defects
to the Canadian
government__________ 281
Vehicle Data Collection
and Event Data
Recorders ___________ 282
Customer Assistance and Information
3Asterisk means: equipment not fitted in all cars
(can depend on model variant, engine variant,
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280 Customer Assistance and InformationOwner assistanceWarranties and service problem
assistanceFor complete information about all applica-
ble warranties, including the New Car War-
ranty, Perforation Warranty, Vehicle Emis-
sion Warranty and Emission Perforation
Warranty, consult the Warranties and Ser-
vice Record Booklet which accompanies
this Owner’s Manual. It also contains owner
assistance information including Saab
Roadside Assistance. If the booklet is lost or
misplaced, a new one may be ordered
through a Saab dealer or by contacting
Saab.
In the U.S. there is a national Customer
Assistance Center at Saab Automobile
USA, Inc. The toll-free number to call from
all 50 states is 1-800-955-9007.
In Canada, please call the Saab Customer
Assistance Center at 1-800-263-1999.
A list of authorized Saab sales and service
dealers is available for those planning to
travel in the United States and Canada.
Canadian or U.S. travelers may call the
Customer Assistance Center in the country
in which they are traveling.
Change of Address Notification
(U.S. and Canada)Two change of address cards are provided
at the end of the Warranties and Service
Record Booklet. Knowing your current
address allows Saab to contact you in the
event of a recall or service campaign.
Please help us keep our records up to date
for your own peace of mind.
Service informationFactory Service Manuals for the Saab 9-3
and 9-5 car lines can be ordered through
your dealer. These are comprehensive
manuals on CD ROM, geared to use by pro-
fessional technicians. Consult your Saab
dealer for prices for your model.
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282 Customer Assistance and InformationVehicle Data Collection and
Event Data RecordersYour vehicle, like other modern motor vehi-
cles, has a number of sophisticated com-
puter systems that monitor and control sev-
eral aspects of the vehicle’s performance.
Your vehicle uses on-board vehicle comput-
ers to monitor emission control components
to optimize fuel economy, to monitor condi-
tions for air bag deployment and, if so
equipped, to provide anti-lock braking and
to help the driver control the vehicle in diffi-
cult driving situations. Some information
may be stored during regular operations to
facilitate repair of detected malfunctions;
other information is stored only in a crash
event by computer systems commonly
called event data recorders (EDR).
In a crash event, computer systems, such
as the Air Bag Sensing and Diagnostic
Module (SDM) in your vehicle may record
information about the condition of the vehi-
cle and how it was operated, such as data
related to engine speed, brake application,
throttle position, vehicle speed, steering
wheel angle, lateral acceleration, safety belt
usage, air bag readiness, air bag perfor-
mance, and the severity of a collision. This
information has been used to improve vehi-
cle crash performance and may be used to
improve crash performance of future vehi-
cles and driving safety. Unlike the data
recorders on many airplanes, these
on-board systems do not record sounds,
such as conversation of vehicle occupants.To read this information, special equipment
is needed and access to the vehicle or the
SDM is required.
Saab will not access information about a
crash event or share it with others other than
With the consent of the vehicle owner or,
if the vehicle is leased, with the consent of
the lessee,
In response to an official request of police
or similar government office,
As part of Saab’s defense of litigation
through the discovery process, or
As required by law.
In addition, once Saab collects or receives
data, Saab may
Use the data for Saab research needs,
Make it available for research where
appropriate confidentiality is to be main-
tained and need is shown, or
Share summary data which is not tied to
a specific vehicle with non-Saab organi-
zations for research purposes.
Others, such as law enforcement, may have
access to the special equipment that can
read the information if they have access to
the vehicle or SDM.
If your vehicle is equipped with OnStar
®,
please check the OnStar
® subscription ser-
vice agreement or manual for information
on its operations and data collection.
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286 Technical data
Engine
Engine oil
WARNING
The GVW and maximum axle loads must not be exceeded.
Note that if some accessories (e.g. towbar, CD changer) are
fitted, the available load capacity is reduced by the weight of
these.
When carrying a load in the trunk, make sure that it is lashed
down securely, particularly when part or all of the rear seat is
folded down.
Trailer
Trailer with brakes ___________________ Max. 3500 lbs.
(1588 kg)
Trailer without brakes ________________ Max. 1000 lbs.
(450 kg)
Recommended towball load ___________ 110–165 lbs.
(50–75 kg)
See also page 190.
Note that the towbar must not be installed on certain models. Con-
tact a Saab dealer for information.
Maximum theoretical towing speed, trailer
with brakes _______________________ 60 mph (100 km/h)
Maximum theoretical towing speed, trailer
without brakes _____________________National restrictions
apply
When towing a trailer, increase the pressure
of the rear tires by 20 kPa (3 psi).
The above speed and weight restrictions are those specified by
Saab Automobile AB.
Note that national restrictions may apply to trailer speeds and
weights (see page 188).
Type:
4-cyl engine ______________________ Four cylinders,
double overhead
camshafts,
16 valves, two
balancer shafts
V6 engine ________________________ Six cylinders,
4 overhead cam-
shafts, 24 valves,
the angle between
the cylinder rows is
60°
Swept volume:
4-cyl engine ______________________ 122 cu.in. (1.998 l)
V6 engine ________________________ 170 cu.in. (2.792 l)
Information regarding suitable engine oils can be found in War-
ranty and Service Record Booklet.
Oil capacity, including filter (oil change)
4-cyl engine ______________________ 6.3 qts. (6.0 l)
V6 engine ________________________ 6.3 qts. (6.0 l)
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289 Technical data
NOTICESnow chains
Snow chains must not be fitted to the rear wheels, and may only
be used with the following wheel-tire combinations:
Wheels Tires
6.5x16"_______ 215/55 R16 M+S or
215/55 R16
Before you purchase winter wheels we recommend that you obtain
information on the sizes suitable for your car. We therefore recom-
mend that you contact an authorised Saab dealer.
Contact your Saab dealer regarding suitable snow chains.
Snow chains must not protrude more than 0.35 in. (9 mm) from the
tire’s tread and its inside.
Snow chains must not be fitted to wheels larger than 16".
Snow chains must be tensioned after a short distance.
Max. permissible speed with snow chains fitted is 30 mph
(50 km/h).
Snow chains must not be fitted to wheels larger than 16".NOTICEWheels larger than 18" must not be fitted for reasons stated on
page 244.
Exercise care when driving on uneven roads or against the curb
if the car is heavily laden. This particularly applies to cars with
17" and 18" wheels.
Permitted wheel offset is 41 mm.
NOTICESnow chains
For all-wheel-drive models:
Wheel Tires
6.5x16_________225/55 R16 M+S
7x17__________ 215/50 R17 95 RF/XL M+S
Cars with the bigger brake discs (front brake disc diameter
13.58 in. (345 mm), must use 17"-wheels.
Before you purchase winter wheels we recommend that you obtain
information on the sizes suitable for your car. We therefore recom-
mend that you contact an authorised Saab dealer.
Contact your Saab dealer regarding suitable snow chains.
Snow chains must not protrude more than 0.35 in. (9 mm) from the
tire’s tread and its inside.
Snow chains must be tensioned after a short distance.
Max. permissible speed with snow chains fitted is 30 mph
(50 km/h).
Snow chains must not be fitted to the rear wheels, and may only
be used with the following wheel-tire combinations:
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