2009 RENAULT TWINGO RS phone

86A-69V1 MR-413-X44-86A150$170.mif
86A
R2-08
Vdiag No.: 64
Tool
commandDiagnostic tool title Description
RZ003:Fault memoryThis command is used for clearing the stored
faults from the computer.
AC004:Test right front speaker line
These commands are used to carry out
a listening test for each speaker.
NOTE:
These commands are not usable if the
anti- theft code is not entered. AC005:Front left-hand speaker lines test
AC006:Rear right-hand speaker lines test
AC007:Test left rear speaker line
AC010:Microphone testThis command is for testing microphone
operation.
NOTE:
Command AC010 is inactive if the auxiliary
source is selected.
Start by setting the radio to CD or radio
mode and run command AC010.
This command is not usable if the anti-theft
code is not entered.
AC013:CD ejectionThis command is used for testing CD ejection
from the CD player.
Set the radio to CD mode and run command
AC013.
SC002:Computer configuration See Configuration and Programming.
RADIO
Fault finding – Command summary table

86A-70V1 MR-413-X44-86A150$180.mif
86A
R2-08
Vdiag No.: 64
NOTESOnly refer to the customer complaints after performing a complete check using
the diagnostic tool.
NO DIALOGUE WITH THE COMPUTER ALP1
THE RADIO BEEPS EVERY 2 SECONDS ALP2
THE RADIO DOES NOT OPERATE WHEN THE ON BUTTON IS PRESSED ALP3
RADIO IS SWITCHED ON, BUT THE DISPLAY DOES NOT WORK ALP4
THE RADIO CONTROL SATELLITE DOES NOT OPERATE OR OPERATES POORLY ALP5
RADIO RECEPTION FAULT ALP6
THE VOLUME DOES NOT INCREASE WITH THE VEHICLE SPEED. ALP7
BACKLIGHTING DOES NOT CHANGE WHEN THE VEHICLE LIGHTS ARE
SWITCHED ONALP8
THE RADIO DOES NOT PLAY THE CD IN ORDER OR SKIPS SONGS ALP9
SOUND FAULT FOR A SPEAKER OR TWEETER (REGARDLESS OF SOURCE) ALP10
THE RADIO AND/OR THE DISPLAY REMAINS LIT FOR 1 MINUTE AFTER LOCKING THE
VEHICLE (ON NEW TWINGO ONLY)ALP11
THE CD DOES NOT EJECT ALP12
A RADIO BUTTON(S) NO LONGER OPERATES OR FUNCTIONS POORLY ALP 13
POOR SOUND (REGARDLESS OF THE SOURCE) ALP14
TELEPHONE COMMUNICATION IS POOR ALP15
VOICE RECOGNITION DOES NOT WORK OR DOES NOT WORK PROPERLY ALP16
PROBLEM PAIRING MY TELEPHONE TO THE RADIO ALP17
FAULT WHEN USING THE MOBILE CONNECTIVITY TERMINAL ALP18
RADIO
Fault finding – Customer complaints

86A-101
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 15 Telephone communication is poor
NOTESUse the Wiring Diagrams Technical Note for Clio III or New Twingo.
Check the microphone using command AC010
Microphone test.
Is the result of the check correct?
Is the telephone reception area good enough to
do the test?Go to an area with good telephone
reception to do the test.
If the fault is still present, contact Techline.
Contact the Techline.
NOA
YES
NO
YES
R208_V64_ALP15

86A-102
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 15
CONTINUED
Check the condition and connection of the
connectors of the microphone, component code 789
and of the radio, component code 261.
If the connectors are faulty and if there is a repair
procedure (see Technical Note 6015A, Repairing
electrical wiring, Wiring: Precautions for repair),
repair the connector, otherwise replace the wiring.
Check the continuity, insulation and absence of
interference resistance on the connections:
•107G between components 789 and 261,
•107F between components 789 and 261,
•107J between components 789 and 261.If the connection or connections are
faulty and there is a repair procedure
(see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for
repair), repair the wiring, otherwise
replace it. Are the checks correct?
Replace the microphone, component code 789
(see MR 392 (Clio III) or MR 411 (New Twingo), 86B,
Car phone, "Hands-free" microphone: Removal -
Refitting).
A
NO
NO
YES

86A-103
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 16 Voice recognition does not work or does not work properly
NOTESUse the Wiring Diagrams Technical Note for Clio III or New Twingo.
Check the microphone using command AC010 Microphone test.
Is the result of the check correct? Contact the Techline.
Check the condition and connection of the connectors of the
microphone, component code 789 and of the radio, component
code 261.
If the connectors are faulty and if there is a repair procedure
(see Technical Note 6015A, Repairing electrical wiring, Wiring:
Precautions for repair), repair the connector, otherwise replace
the wiring.
Check the continuity, insulation and absence of interference
resistance on the following connections:
•107G between components 789 and 261,
•107F between components 789 and 261,
•107J between components 789 and 261.If the connection or
connections are faulty and
there is a repair procedure
(see Technical Note
6015A, Electrical wiring
repair, Wiring:
Precautions for repair),
repair the wiring, otherwise
replace it.
Are the checks correct?
Replace the microphone, component code 789 (see MR 392
(Clio III) or MR 411 (New Twingo), 86B, Car phone,
"Hands-free" microphone: Removal - Refitting).
YES
NO
NO
YES
R208_V64_ALP16

86A-104
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 17 Problem pairing my telephone to the radio
NOTESUse the Wiring Diagrams Technical Note for Clio III or New Twingo.
Consult the list of compatible phones on
Renault.net.
Is the customer's phone in the list of compatible
phones authorised by Renault?Explain to the customer that the phone is not
compatible with this radio.
Is it possible to pair another compatible phone
to this radio?Contact the Techline.
Is it possible to pair the customer's phone to
this radio when outside?The problem disappears.
Is the customer's phone working properly?Explain to the customer that the phone must
be replaced.
Contact the Techline.
NO
YES
NO
YES
YES
NO
NO
YES
R208_V64_ALP17

86A-105
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 18 Fault when using the mobile connectivity terminal
NOTESSee Clio III or New Twingo wiring diagrams.
ALP 18 is used to run fault finding on the mobile connectivity terminal if a mobile
connectivity computer is not fitted on the vehicle.
In a vehicle equipped with a navigation computer, the terminal is connected to the
navigation computer, component code 662. Otherwise, it is connected to the radio,
component code 261.
Is the mobile device connected to the mobile connectivity
terminal switched on and is the volume sufficient?Increase the volume of the
mobile device.
Does the customer's mobile device operate correctly with
earphones that are in good condition?Explain to the customer that the
mobile device is defective.
Check the condition (appearance check) of the cable
connecting the mobile device to the analogue terminal.
Explain to the customer that the
cable of the mobile device is
faulty. Are the checks correct?
NO
YES
NO
YES
NO
YES
A
R208_V64_ALP18