2009 PONTIAC SOLSTICE phone

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Pontiac has TTY equipment available at its
Customer Assistance Center. Any TTY user in
the U.S. can communicate with Pontiac by
dialing: 1-800-833-PONT (7668). (TTY users in
Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Pontiac encourages customers to call the toll-free
number for assistance. However, if a customer
wishes to write or e-mail Pontiac, the letter should be
addressed to:
United States — Customer Assistance
Pontiac Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.Pontiac.com
1-800-762-2737 or
1-800-833-7668 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-ROADSIDE (762-3743)From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
Overseas — Customer Assistance
Please contact the local General Motors Business Unit.
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Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico
and U.S. Virgin Islands) — Customer
Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma #2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualied applicants, can
reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for your vehicle,
such as hand controls or a wheelchair/scooter lift.The offer is available for a very limited period of time
from the date of vehicle purchase/lease. For more
details, or to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.
General Motors of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance Program
For U.S. purchased vehicles,
call1-800-ROADSIDE (762-3743); (Text telephone
(TTY): 1-888-889-2438).
For Canadian purchased vehicles, call1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
7-6

If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-6for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these
items in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company
and policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through
the information they will need. If they ask for
a police report, phone or go to the police
department headquarters the next day and you can
get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
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This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Important:EDR data is recorded by your vehicle only
if a non-trivial crash situation occurs; no data is
recorded by the EDR under normal driving conditions
and no personal data (e.g., name, gender, age,
and crash location) is recorded. However, other parties,
such as law enforcement, could combine the EDR
data with the type of personally identifying data routinely
acquired during a crash investigation.
To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have
access to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by
law. Data that GM collects or receives may also be used
for GM research needs or may be made available to
others for research purposes, where a need is shown
and the data is not tied to a specic vehicle or
vehicle owner.OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and
use. See alsoOnStar
®System on page 2-30in this
manual for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
7-16

Child Restraints
Child Restraint Systems...............................1-29
Infants and Young Children...........................1-25
Lower Anchors and Tethers for Children..........1-31
Older Children.............................................1-22
Securing a Child Restraint in the Right Front
Seat Position...........................................1-32
Chime Level Adjustment..................................3-81
Cigarette Lighter.............................................3-15
Cleaning
Aluminum or Chrome-Plated Wheels..............5-96
Convertible Top...........................................5-95
Exterior Lamps/Lenses.................................5-94
Fabric/Carpet..............................................5-91
Finish Care.................................................5-94
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................5-92
Interior.......................................................5-90
Leather......................................................5-92
Tires..........................................................5-96
Underbody Maintenance...............................5-97
Washing Your Vehicle...................................5-93
Weatherstrips..............................................5-93
Windshield and Wiper Blades........................5-95
Climate Control System...................................3-16
Outlet Adjustment........................................3-19
Clock, Setting.................................................3-47
Clutch, Hydraulic.............................................5-23
Collision Damage Repair..................................7-10Compressor Kit
Storing.......................................................5-89
Compressor Kit, Tire Sealant....................5-71, 5-80
Content Theft-Deterrent....................................2-12
Control of a Vehicle.......................................... 4-3
Convertible Top..............................................2-37
Coolant
Engine.......................................................5-25
Engine Temperature Warning Light.................3-28
Low Warning Light.......................................3-28
Cooling System..............................................5-23
Cruise Control.................................................. 3-9
Cupholders....................................................2-33
Customer Assistance Information
Courtesy Transportation.................................. 7-9
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-5
Customer Assistance Offices........................... 7-5
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-6
Reporting Safety Defects to General Motors....7-14
Reporting Safety Defects to the Canadian
Government............................................7-13
Reporting Safety Defects to the United States
Government............................................7-13
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-14
3

Message
DIC Warnings and Messages........................3-37
Mirror Reading Lamps.....................................3-14
Mirrors
Manual Rearview Mirror................................2-29
Outside Manual Mirrors................................2-29
Outside Power Mirrors..................................2-29
MP3 .............................................................3-60
MyGMLink.com................................................ 7-4
N
Navigation System, Privacy..............................7-16
New Vehicle Break-In......................................2-16
O
Odometer......................................................3-21
Off-Road Recovery..........................................4-11
Oil
Engine.......................................................5-15
Pressure Light.............................................3-32
Oil, Engine Oil Life System..............................5-19
Older Children, Restraints................................1-22
Online Owner Center........................................ 7-4
OnStar, Privacy..............................................7-16
OnStar
®System, see OnStar®Manual...............2-30Outlet Adjustment............................................3-19
Outlets
Accessory Power.........................................3-14
Outside
Manual Mirrors............................................2-29
Power Mirrors.............................................2-29
Owner Checks and Services.............................. 6-8
Owners, Canadian............................................... ii
P
Paint, Damage...............................................5-97
Park
Shifting Into................................................2-24
Shifting Out of............................................2-25
Park Brake....................................................2-23
Parking
Over Things That Burn.................................2-26
Parking Your Vehicle.......................................2-26
Passenger Airbag Status Indicator.....................3-24
Passenger Sensing System..............................1-42
Passing.........................................................4-12
PASS-Key
®III+ Electronic Immobilizer...............2-14
PASS-Key®III+ Electronic Immobilizer
Operation...................................................2-14
Perchlorate Materials Requirements, California...... 5-4
Phone
Bluetooth
®..................................................3-68
8