2009 PONTIAC G5 phone

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Pontiac has TTY equipment available at its Customer
Assistance Center. Any TTY user in the U.S. can
communicate with Pontiac by dialing: 1-800-833-PONT
(7668). (TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Pontiac encourages customers to call the toll-free
number for assistance. However, if a customer wishes to
write or e-mail Pontiac, the letter should be addressed to:
United States — Customer Assistance
Pontiac Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.Pontiac.com
1-800-762-2737 or
1-800-833-7668 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-ROADSIDE (762-3743)
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
Overseas — Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma #2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
7-6

GM Mobility Reimbursement
Program
This program, available to qualied applicants,
can reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for your vehicle,
such as hand controls or a wheelchair/scooter lift.
The offer is available for a very limited period of
time from the date of vehicle purchase/lease. For more
details, or to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.
General Motors of Canada also has a Mobility
Program. Call 1-800-GM-DRIVE (463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S. purchased vehicles, call1-800-ROADSIDE
(762-3743); (Text telephone (TTY): 1-888-889-2438).
For Canadian purchased vehicles, call1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identication
Number (VIN), and delivery date of the vehicle
Description of the problem
7-7

If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company
and policy number, and a general description of
the damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a dealer/retailer
or a private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable
with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-14

OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms
and Conditions for information on data collection and
use. See alsoOnStar
®System on page 2-37in
this manual for more information.
Navigation System
If your vehicle has a navigation system, use of
the system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking
and starting, and in-vehicle transmitters for garage
door openers. RFID technology in GM vehicles does
not use or record personal information or link with any
other GM system containing personal information.
7-19

Collision Damage Repair..................................7-12
Compact Spare Tire........................................5-93
Compressor Kit, Tire Sealant............................5-72
Content Theft-Deterrent....................................2-16
Control of a Vehicle.......................................... 4-3
Convenience Net............................................2-41
Coolant
Engine.......................................................5-24
Engine Temperature Warning Light.................3-32
Surge Tank Pressure Cap.............................5-27
Cooling System..............................................5-20
Courtesy Transportation Program......................7-10
Cruise Control................................................3-10
Cupholders....................................................2-41
Customer Assistance......................................... 7-6
Offices......................................................... 7-6
Text Telephone (TTY) Users........................... 7-6
Customer Information
Service Publications Ordering Information........7-16
Customer Satisfaction Procedure........................ 7-2
D
Damage Repair, Collision.................................7-12
Data Recorders
Event.........................................................7-18
Daytime Running Lamps (DRL).........................3-13
Defensive Driving............................................. 4-2Delayed Locking............................................... 2-9
Disc, MP3......................................................3-66
Doing Your Own Service Work........................... 5-4
Dome Lamp ...................................................3-15
Door
Automatic Door Lock....................................2-10
Delayed Locking........................................... 2-9
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Unlock............2-10
Rear Door Security Locks.............................2-10
Driver
Seat Height Adjuster...................................... 1-3
Driver Information Center (DIC).........................3-39
DIC Operation and Displays..........................3-39
DIC Vehicle Personalization..........................3-47
DIC Warnings and Messages........................3-42
Driver Storage Compartment............................2-41
Driving
At Night.....................................................4-15
Before a Long Trip......................................4-17
Defensive..................................................... 4-2
Drunk.......................................................... 4-3
Highway Hypnosis.......................................4-17
Hill and Mountain Roads..............................4-18
In Rain and on Wet Roads...........................4-16
Loss of Control...........................................4-14
4

Outside
Convex Mirror.............................................2-37
Power Mirrors.............................................2-36
Remote Control Mirror..................................2-36
Owner Checks and Services.............................. 6-8
Owners, Canadian............................................... ii
P
Paint, Damage..............................................5-101
Park
Shifting Into................................................2-31
Shifting Out of............................................2-33
Parking
Over Things That Burn.................................2-34
Parking Brake................................................2-30
Parking Your Vehicle.......................................2-33
Passenger Airbag Status Indicator.....................3-27
Passenger Compartment Air Filter.....................3-21
Passenger Sensing System..............................1-59
Passing.........................................................4-14
PASS-Key
®III+ Electronic Immobilizer...............2-18
PASS-Key®III+ Electronic Immobilizer
Operation...................................................2-19
Perchlorate Materials Requirements, California...... 5-4
Phone
Bluetooth
®..................................................3-74Power
Door Locks.................................................. 2-9
Electrical System.......................................5-103
Retained Accessory (RAP)............................2-23
Windows....................................................2-15
Pregnancy, Using Safety Belts..........................1-28
Privacy..........................................................7-17
Navigation System.......................................7-19
OnStar.......................................................7-19
Radio Frequency Identication (RFID).............7-19
Program
Courtesy Transportation................................7-10
Programmable Automatic Door Unlock...............2-10
Proposition 65 Warning, California....................... 5-4
R
Radio Frequency Identication (RFID), Privacy....7-19
Radio(s)........................................................3-55
Radios
Reception...................................................3-86
Setting the Clock.........................................3-53
Theft-Deterrent............................................3-85
Range Adjustment, Headlamps........................... 1-7
Rear Door Security Locks................................2-10
Rearview Mirrors.............................................2-36
Reclining Seatbacks.......................................... 1-4
10

Security Light.................................................3-37
Service........................................................... 5-3
Accessories and Modications......................... 5-3
Adding Equipment to the Outside of the
Vehicle..................................................... 5-5
Doing Your Own Work................................... 5-4
Engine Soon Lamp......................................3-33
Publications Ordering Information...................7-16
Scheduling Appointments..............................7-10
Service Parts Identication Label.....................5-102
Servicing Your Airbag-Equipped Vehicle..............1-64
Setting the Clock............................................3-53
Sheet Metal Damage.....................................5-101
Shifting
Out of Park................................................2-33
Shifting Into Park............................................2-31
Signals, Turn and Lane-Change.......................... 3-7
Spare Tire
Compact....................................................5-93
Installing....................................................5-86
Removing...................................................5-82
Storing.......................................................5-90
Specications and Capacities..........................5-108
Speedometer..................................................3-24
Split Folding Rear Seat..................................... 1-9
Start Vehicle, Remote....................................... 2-6
Starting the Engine.........................................2-24Steering........................................................4-12
Steering Wheel Controls, Audio.........................3-85
Steering Wheel, Tilt Wheel................................. 3-6
Storage Areas
Center Console...........................................2-41
Convenience Net.........................................2-41
Cupholders.................................................2-41
Driver Storage Compartment.........................2-41
Glove Box..................................................2-41
Storing the Tire Sealant and Compressor Kit......5-80
Stuck in Sand, Mud, Ice, or Snow.....................4-21
Sun Visors.....................................................2-16
Sunroof.........................................................2-42
T
Tachometer....................................................3-24
Taillamps
Turn Signal Lamps......................................5-44
Turn Signal, Stoplamps and Back-up Lamps....5-44
Text Telephone (TTY) Users............................... 7-6
Theft-Deterrent Feature....................................3-85
Theft-Deterrent Systems...................................2-16
Content Theft-Deterrent................................2-16
PASS-Key
®III+ Electronic Immobilizer............2-18
PASS-Key®III+ Electronic Immobilizer
Operation................................................2-19
12