OnStar®System
OnStar uses several innovative technologies and live
advisors to provide a wide range of safety, security,
information, and convenience services. If the airbags
deploy, the system is designed to make an automatic
call to OnStar Emergency advisors who can request
emergency services be sent to your location. If the keys
are locked in the vehicle, call OnStar at 1-888-4-ONSTAR
to have a signal sent to unlock the doors. OnStar
Hands-Free Calling, including 30 trial minutes good
for 60 days, is available on most vehicles. OnStar
Turn-by-Turn Navigation service, with one trial route,
is available on most vehicles. Press the OnStar button
to have an OnStar advisor contact Roadside Service.OnStar service is provided subject to the OnStar Terms
and Conditions included in the OnStar Subscriber
glove box literature.
Some services such as Remote Door Unlock or Stolen
Vehicle Location Assistance may not be available until
the owner of the vehicle registers with OnStar. After the
rst prepaid year, contact OnStar to select a monthly
or annual subscription payment plan. If a payment plan
is not selected, the OnStar system and all services,
including airbag noti cation and emergency services,
may be deactivated and no longer available. For more
information visit onstar.com (U.S.) or onstar.ca (Canada),
or press the OnStar button to speak with an advisor.
Not all OnStar services are available on all vehicles.
To check if this vehicle is able to provide the services
described below, or for a full description of OnStar
services and system limitations, see the OnStar Owner’s
Guide in the glove box or visit onstar.com (U.S.) or
onstar.ca (Canada), contact OnStar at 1-888-4-ONSTAR
(1-888-466-7827) or TTY 1-877-248-2080, or press the
OnStar button to speak with an OnStar advisor 24 hours
a day, 7 days a week.
2-34
Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-5
Customer Assistance for
Text Telephone (TTY) Users.........................7-6
Customer Assistance Offices............................7-6
GM Mobility Reimbursement Program................7-7
Roadside Assistance Program..........................7-7
Scheduling Service Appointments.....................7-9
Courtesy Transportation.................................7-10
Collision Damage Repair................................7-11Reporting Safety Defects................................7-14
Reporting Safety Defects to the
United States Government..........................7-14
Reporting Safety Defects to the
Canadian Government................................7-15
Reporting Safety Defects to General Motors.....7-15
Service Publications Ordering Information.........7-15
Vehicle Data Recording and Privacy................7-16
Event Data Recorders...................................7-17
OnStar
®......................................................7-18
Navigation System........................................7-18
Radio Frequency Identi cation (RFID)..............7-18
Section 7 Customer Assistance Information
7-1
OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and use.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identi cation (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
7-18
N
Navigation System, Privacy..............................7-18
New Vehicle Break-In......................................2-16
O
Odometer......................................................3-25
Odometer, Trip...............................................3-25
Off-Road
Recovery..................................................... 4-8
Oil
Change Engine Oil Light...............................3-35
Engine.......................................................5-13
Engine Oil Life System.................................5-16
Pressure Light.............................................3-34
Older Children, Restraints................................1-32
Online Owner Center........................................ 7-5
OnStar, Privacy..............................................7-18
OnStar
®System, see OnStar®Manual...............2-34
Outlet Adjustment............................................3-21
Outlets
Accessory Power.........................................3-16Outside
Convex Mirror.............................................2-33
Heated Mirrors............................................2-33
Manual Mirrors............................................2-32
Power Mirrors.............................................2-33
Owner Checks and Services.............................. 6-9
Owners, Canadian............................................... ii
P
Paint, Damage...............................................5-85
Park
Shifting Into................................................2-27
Shifting Out of............................................2-28
Parking
Over Things That Burn.................................2-30
Parking Brake................................................2-26
Parking Your Vehicle.......................................2-29
Passenger Airbag Status Indicator.....................3-27
Passenger Compartment Air Filter.....................3-22
Passenger Sensing System..............................1-65
Passing........................................................... 4-8
Perchlorate Materials Requirements,
California..................................................... 5-4
9
Power
Electrical System.........................................5-88
Steering Fluid.............................................5-30
Windows....................................................2-12
Pregnancy, Using Safety Belts..........................1-31
Privacy..........................................................7-16
Navigation System.......................................7-18
OnStar .......................................................7-18
Radio Frequency Identi cation (RFID).............7-18
Proposition 65 Warning, California....................... 5-4
R
Radio Frequency Identi cation (RFID),
Privacy......................................................7-18
Radios
AM-FM Radio.............................................3-39
Radio with CD............................................3-44
Reception...................................................3-55
Rear Door Security Locks.................................. 2-7
Rear Seat Operation.................................1-8, 1-11
Rear Window Washer/Wiper.............................3-10
Rearview Mirrors.............................................2-32
Reclining Seatbacks.......................................... 1-6
Recommended Fluids and Lubricants.................6-12Recreational Vehicle Towing.............................4-28
Reimbursement Program, GM Mobility................. 7-7
Remote Keyless Entry (RKE) System.................. 2-3
Remote Keyless Entry (RKE) System,
Operation..................................................... 2-4
Removing the Flat Tire and Installing the
Spare Tire..................................................5-73
Removing the Spare Tire and Tools...................5-72
Replacement Bulbs.........................................5-48
Replacement Parts, Maintenance......................6-14
Reporting Safety Defects
Canadian Government..................................7-15
General Motors...........................................7-15
Reporting Safety Defects to the
Canadian Government..................................7-15
Reporting Safety Defects to the
United States Government............................7-14
Restraint System Check
Checking the Restraint Systems....................1-72
Replacing Restraint System Parts
After a Crash..........................................1-73
Roadside Assistance Program............................ 7-7
Rocking Your Vehicle to Get it Out....................4-18
Roof
Sunroof......................................................2-38
Running the Vehicle While Parked.....................2-31
10