2009 NISSAN VERSA HATCHBACK odometer

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The BBB will, in most cases, send you a fi nal decision within
forty (40) days (plus 7 if you have not contacted the proper
person from the dealership or Nissan) unless you delay the
process. If you accept the decision, it will be legally binding
on you and Nissan. If you do not accept the decision, it will
not be legally binding on you or Nissan. However in some
states, if the decision is not accepted, it may be introduced
either by you or by Nissan, as evidence in any potentially
related court action.BBB AUTO LINE is an informal dispute settlement mechanism
operated to comply with applicable Federal law and regulations.
In states where BBB AUTO LINE is available, you are required to
use BBB AUTO LINE before exercising rights or seeking remedies
under Title I of the Federal Magnuson-Moss Warranty Act, 15
U.S.C. §2301, et. seq. If you choose to seek remedies other than
those created by Title I of the Magnuson-Moss Warranty Act, (for
example, under state law) , that Federal Act does not require you
to fi rst use BBB AUTO LINE. The program is still available to you,
however, and may be of considerable assistance. Some states specify
that informal dispute settlement mechanisms such as BBB AUTO
LINE must be used before you may use state-operated complaint
resolution processes, before you may fi le a lawsuit under state
law, and/or before you may have certain other rights or remedies
available under state law. In accordance with those states' laws,
Nissan requires the prior use of BBB AUTO LINE in good faith
before you resort to such other processes, fi le a lawsuit, or seek
other remedies provided by state law. Please see the "Supplement to
2009 Nissan Warranty Information Booklet & 2009 Nissan Owner's
Manual" for additional information.BBB AUTO LINE may not be available in all states. We, Nissan,
would be pleased to provide you with information about the
availability of BBB AUTO LINE in your state, or call the BBB
AUTO LINE number listed above.
For additional information on the Auto Line program, please refer
particularly to the information on your state in the "Supplement
to 2009 Nissan Warranty Information Booklet, and 2009 Nissan
Owner's Manual".
Or you can write to Nissan with the above information
at:
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
STEP 3:
In the event that you believe Nissan has been unable to
satisfactorily address the issue with your vehicle, a special
automotive complaint resolution program called BBB AUTO
LINE is available to you. The BBB AUTO LINE program is
independently operated by the Council of Better Business
Bureaus, Inc. (BBB) .
For information about the BBB AUTO LINE in your area,
please call us (Nissan) at the same toll free number (1-
800-NISSAN-1) . We will be happy to provide you with
information about BBB AUTO LINE. Or, you may contact
the BBB directly at:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Blvd.
Arlington, VA 22203
1 (800) 955-5100
If you call the BBB, its staff will take down details of
your complaint by telephone. They will ask for the same
information as described in Step 2.
The BBB AUTO LINE program consists of two parts,
mediation and arbitration. The BBB will attempt to
assist you to resolve the problem during mediation. If
a satisfactory resolution has not been achieved during
mediation, you will have the opportunity to personally
present your case before an impartial arbitrator or three-
person panel. The arbitrator(s) will make a decision after
the arbitration hearing.
NISSAN CARES...Both Nissan and your Nissan dealer are dedicated to serving
all your automotive needs. Your complete satisfaction
with your vehicle and your Nissan dealer are our primary
concerns. Your Nissan dealer is always available to assist
you with all your automobile service requirements.
If, however, a situation arises that you believe has not been
addressed to your satisfaction, we ask that you take the
following steps:
STEP 1:
Discuss the situation with the dealership’s manager. If a
problem still exists, contact the dealership’s Consumer
Affairs Manager or owner. They are best equipped to
resolve the matter for you.
STEP 2:
If the concern has still not been addressed to your
satisfaction, please contact our (Nissan’s) Consumer Affairs
Department using our toll free number:
The Consumer Affairs Department will ask for the following
information: Your name, address, and telephone number Vehicle identifi cation number (on dashboard) Date of purchase Current odometer reading Your Nissan dealer’s name Details of the concern
NISSAN’S CUSTOMER CARE PROGRAM

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2009 NEW VEHICLE LIMITED WARRANTY
WHAT IS NOT COVEREDDAMAGE, FAILURES OR CORROSION DUE TO
ACCIDENTS, MISUSE OR ALTERATIONS
This warranty does not cover damage, failures or corrosion
resulting from:
Q Accident, theft, fi re, driving through water (including
engine water ingestion) or misuse, which includes
racing of any sort whatsoever (Proper use is outlined
in your OWNER’S MANUAL) .
Q Alteration, tampering or improper repair.
Q Installation of non-Nissan approved accessories or
components.
Q Improper installation of any Nissan approved or
aftermarket accessory or component.
Q Glass breakage, unless resulting from defects in
material or workmanship.
Q Normal wear and tear, including dings, dents, chips
or scratches.
ALTERED OR UNCERTAIN ODOMETER MILEAGE
This warranty does not cover repair of any vehicle or any part
of a vehicle whose odometer mileage has been altered, or the
odometer repaired or replaced and the actual vehicle mileage
cannot be correctly and readily determined.
SALVAGE TITLE
This limited warranty does not apply to any vehicle, and is
rendered VOID if the vehicle is (or ever has been) issued a
“salvage” or similar title under any state’s law; or has ever been
determined to be a “total loss” or equivalent by any insurance
company, such as by payment of a cash payment of claim in lieu
of repairs because of a determination that the cost of repairs
exceeded the actual cash value of the vehicle.
DAMAGE, FAILURES OR CORROSION FROM
ENVIRONMENTAL CONDITIONS
This warranty does not cover damage, failures or corrosion
resulting from:Q Stone chipping, chemical fallout (acid rain) , tree sap, salt,
hail, wind-storm, lightning, fl ood or other environmental
conditions.
Q The items listed below are not covered under corrosion
coverage (perforation from corrosion) .
• Exhaust system components.
• Corrosion of outer trim parts, such as moldings.
However, corrosion of outer trim parts is warranted for
12 months or 12,500 miles, whichever comes fi rst.
• Corrosion other than perforation, such as cosmetic
or surface corrosion due to defects in materials
or workmanship. This is covered under the Basic
Coverage of the New Vehicle Limited Warranty.
• Special bodies or equipment not manufactured or
supplied by Nissan.
DAMAGE, FAILURES OR CORROSION DUE TO LACK
OF OR IMPROPER MAINTENANCE
This warranty does not cover damage, failures or corrosion
resulting from:
Q Lack of performance of proper maintenance services as
outlined in your NISSAN SERVICE & MAINTENANCE
GUIDE.
Q Use of improper or dirty fuel, fl uids or lubricants.
Q Use of parts not equivalent in quality or design to parts
supplied by Nissan.
MAINTENANCE SERVICE EXPENSE
This warranty does not cover normal maintenance services
as specifi ed in your NISSAN SERVICE & MAINTENANCE
GUIDE such as engine tune-up; cleaning and polishing; wheel
alignment; headlight aiming; replacement of fi lters, replacement
of windshield wiper inserts, replacement of key fob batteries,
lubricants, coolant; worn brake shoes, pads, drums and rotors
and worn clutch discs.
SEAT BELTS, TIRES, DROP-IN BEDLINERS AND
EMISSION CONTROL SYSTEM
Seat belts, tires, drop-in bedliners and the emission control
system are not covered by this warranty, but are covered by
separate warranties.NISSAN SPRAY-IN BEDLINERS
Nissan Spray-in Bedliners will be repaired to commercially
acceptable standards which may include minor appearance
differences from the original bedliner.
(See following pages for
separate
warranties which may apply
to your Nissan, such as those covering vehicle emissions,
seat belts, and tires.)

OWNER INFORMATION
Owner’s Name
Address
City State Zip Code
VEHICLE IDENTIFICATION
Vehicle Identification
Date of Deliverymiles
Selling Dealer NameMileage at Delivery
Address
City State Zip Code
SECURITY+PLUS® INFORMATION
Policy No. Expiration Date
Months of CoverageExpiration Mileage
Security+Plus® coverage must be confirmed. See your Security+Plus® Agreement for details.
ODOMETER REPLACEMENT
Date Mileagemiles
Dealer’s Name
Address
City State Zip Code
NOTE: read this booklet carefully and keep it in your vehicle. Present it to an authorized NISSAN dealer
when warranty service is required. It should remain with your vehicle when you sell it so subsequent
owners will know any remaining warranty coverage.