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At any time, you may say these commands: • SYNC •USB
• Line in •Bluetooth Audio
• Phone •Voice settings
• Cancel •Vehicle health (if equipped, U.S. only)
• Help
MAKING A CALL
Making a hands-free phone call using SYNC is easy.
1. Press
or VOICE.
2. When prompted, say, “Call ” or say the desired number and
then say “Dial”.
To erase the last spoken digit, say “Delete” or press
SEEK.
To erase all spoken digits, say “Clear” or press and hold
SEEK.
3. Once the desired number/contact is on the screen, either say “Call” or
“Dial”. The system will connect to the desired number.
Note: Once the call is placed, it will be logged into your outgoing call
history folder.
Note: If your audio system is equipped with 10 memory presets (0–9),
you can also manually enter the desired number by pressing the presets.
ENDING A CALL
At any time, you can end an active phone call by pressing and
holding
.
EXITING PHONE MODE
When in phone mode but not in an active call, press and hold
to exit
phone mode.
ANSWERING AN INCOMING CALL
An incoming call interacts with SYNC in much the same way it interacts
with your Bluetooth enabled cellular phone. During an incoming call:
• An audible ring tone will sound. If available, call information will
appear in the display.
• Press TEXT to view additional caller information, if the call matches a
contact in your downloaded phonebook.
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SYNC phone features
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•Select from the following options:
Accept the call by pressing
. The call will be transferred to
hands-free and logged into the incoming call history folder.
Ignore the call by doing nothing. The display will read MISSED CALL
and SYNC will log the call as a missed call.
Reject the call by pressing and holding
. The display will read
REJECTED and SYNC will log the call.
INCOMING NEW TEXT MESSAGE
Note: This is a phone dependent feature.
If your Bluetooth enabled phone is connected and supports downloading
text messages via Bluetooth, you can receive incoming text messages.
When you are being sent a text message, an audible tone will sound and
NEW MESSAGE will appear in the radio display. You can say “Read
Message” and SYNC will read the message to you.
Note: To scroll, press
SEEKor/.
1. Press OK to receive and open the text message or do nothing and the
message will go into your text message inbox. Press OK again and SYNC
will read your message aloud as you are not able to view the message.
You can then also choose whether you’d like to reply or forward the
message.
2. Press OK and scroll to toggle between REPLY TO MESSAGE or
FORWARD MESSAGE.
3. When the desired selection appears in the display, press OK.
If you choose REPLY TO MESSAGE, SYNC will take you back to the text
messaging menu and allow you to again cycle through the list of
predefined messages to send.
If you choose FORWARD MESSAGE, SYNC will take you to your calling
options. Choose to forward the message to anyone in your PHONE
BOOK, CALL HISTORY, or you can choose ENTER NUMBER.
Note: Forwarding a text message is a speed dependent feature and can
only be done when the vehicle is traveling at 3 mph (5 km/h) or less.
Note: Only one recipient is allowed per text message.
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USA (fus)
SYNC phone features
15SeeEnd User License Agreement at the end of this book
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USING THE QUICK DIAL FEATURE
SYNC allows you to store phone book contacts and numbers from your
call history folder in 1–5 of your memory presets for quick access.
Note: This feature is not available if your audio system has 10 memory
presets (0–9).
To store a number as a Quick Dial to a memory preset: When in
phone book or call history and the contact’s information is active in the
display, press and hold a memory preset until confirmation appears in
the display.
Note: Quick dials are only available when the phone with which they
were saved is actively paired with SYNC.
To access/call numbers stored in the Quick Dial:
1. Press
to enter PHONE MENU.
2. Press the memory preset (1–5) containing the desired contact
information. The stored information will appear in the radio display.
3. To initiate the call, press
or press the respective memory preset
again.
ACTIVE CALL MENU OPTIONS
Once a call is active within SYNC, the following commands are available:
• PRIVACY ON/OFF
• HOLD ON/OFF
• ENTER TONES
• JOIN ON/OFF (Available when you have two active calls)
• PHONE BOOK
• CALL HISTORY
• RETURN
Refer to the following sections for further information.
Using privacy mode
SYNC allows you to easily switch a call from an active hands-free
environment to your Bluetoothenabled cellular phone for a more private
conversation. To turn privacy mode on/off:
Note: To scroll, press
SEEKor/.
1. Press MENU. The radio display will read CALL MENU.
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1. When on an active call, press. This will put your first call on hold.
2. Place the second call by accessing the contact information through
SYNC or by using voice recognition and saying the contact name or
number and placing the call.
3. Once you are actively in the second call, press MENU. CALL MENU
will appear.
4. Scroll repeatedly until JOIN CALLS appears in the radio display.
5. Press OK. The display will read JOIN CALLS?
6. Press OK to confirm. The system will join both calls into one and you
will be able to speak to both parties at the same time. The radio display
will indicate that your conference call is active.
Note: SYNC supports a maximum of three callers on a
multiparty/conference call.
Accessing your call history and phone book during an active call
Note: Accessing your phone book is a speed dependent feature. The
vehicle must be moving less than 3 mph (5 km/h) to use this feature.
You can access your call history and phone book while on an active call.
Note: To scroll, press
SEEKor/.
1. Press MENU. The display will read CALL MENU.
2. Scroll repeatedly until CALL HISTORY / PHONE BOOK appears in the
display.
3. Press OK. The system will take you to the chosen menu item.
Refer to Call History andAccessing your phone book for further details
on making selections in those menus.
HOW SYNC INTERACTS WITH YOUR BLUETOOTH ENABLED
CELLULAR PHONE
While SYNC has a variety of features, many of them are dependent on
your device’s functionality. To ensure that you have a compatible device
or to check which features are compatible with SYNC, please check your
device’s user guide and also visit www.SyncMyRide.com.
Hands-free calling is one of the main features of SYNC. SYNC works in
conjunction with your Bluetoothenabled cellular phone to offer many
options within SYNC’s PHONE MENU.
2009 SYNC/MGM (mgm)
Supplement
USA (fus)
SYNC phone features
18SeeEnd User License Agreement at the end of this book