Exceptions
Some exceptions for specific vehicles and special applications are outlined below. In addition, you will find
further information under
Exceptionson page 47.
•Engine oil and Motorcraft Premium Gold Engine Coolant - time and mileage based
interval
If you’re unsure which maintenance schedule to follow, ask your Ford and Lincoln Mercury Dealership, or
visit the Maintenance area of www.genuineservice.com.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic and, by itself, does not necessarily
indicate a concern or that the fluid needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected immediately by a qualified
expert such as the factory-trained technicians at your Ford or Lincoln Mercury Dealership. Your vehicle’s oils
and fluids should be changed at the specified intervals or in conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle sub-systems during scheduled maintenance. It is critical that
systems are flushed only with new fluid that is the same as that required to fill and operate the system, or
using a Ford-approved flushing chemical.
Chemicals and Additives
Non-Ford approved chemicals or additives are not required for factory recommended maintenance. In fact,
Ford Motor Company recommends against the use of such additive products unless specifically
recommended by Ford for a particular application.
Your vehicle is very sophisticated and built with multiple complex performance systems. Every manufacturer
develops these systems using different specifications and performance features. That’s why it’s
important to rely on your Ford or Lincoln Mercury dealership to properly diagnose and repair your vehicle.
When planning your maintenance services, consider your Ford or Lincoln Mercury dealership for all your
vehicle’s needs.
Get the most from your service and maintenance visits
There are a lot of reasons why visiting your Ford or Lincoln Mercury Dealership for all your service needs
is a great way to help keep your vehicle running great.
GENERALMAINTENANCEINFORMATION
6Scheduled Maintenance
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Factory Authorized Systems Checks
In the event your vehicle experiences a component related concern, please contact your Ford, Lincoln or
Mercury dealership. The Ford Motor Company Trained Technicians who work at Ford, Lincoln or Mercury
dealerships are specifically trained to understand your vehicle.
A proper repair begins with a thorough system check. Factory Authorized Systems Checks can ONLY be
found at a Ford or Lincoln Mercury dealership. In some circumstances, the Technician may need to request
your authorization to perform additional operations to determine the final diagnosis. The Technician’s
goal is to ensure that your vehicle is fixed right the first time, at the best value to you.
The following list represents several of the Factory Authorized Systems Checks available at participating
Ford and Lincoln Mercury Dealerships:
•Climate Control
•Service Engine Soon Light
•All-Wheel Drive/Four-Wheel Drive
•Automatic Transmission
•Engine Cooling/Cabin Heating
•Suspension/Steering
•Charge/Start/Battery
•Wheel Alignment
•Brakes
And when your vehicle needs replacement parts, insist that only parts meeting Ford Motor Company’s
specifications are used. Genuine Ford and Motorcraft branded parts meet these specifications. You can find
them at your Ford and Lincoln Mercury Dealership. Look for the following brand logos to ensure the
parts installed on your vehicle meet Ford Motor Company Specifications.
KEEPITGENUINE
Scheduled Maintenance9
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Keep It Genuine
