2009 Mercury Milan service schedule

Batteries
The technicians at your Ford or Lincoln Mercury dealership can determine the health of your vehicle’s
battery during any service visit. The Motorcraft Tested Tough Max Series with its “long-life” design
outlasted other long-life batteries by up to 200%. That’s one reason why we stand behind this battery with
a national, 3-year, free replacement warranty and prorated-cost replacement thereafter for up to
100 months and unlimited mileage. Should your battery need to be replaced, please consider a Motorcraft
brand battery that meets your vehicle’s Ford Motor Company specifications.
Brakes
Your Ford or Lincoln Mercury Dealership has the right brake parts for your vehicle and their factory-trained
technicians know exactly how to install them. Ford Original Equipment and Motorcraft replacement
brake pads, shoes, rotors and drums meet the stringent standards of Ford Motor Company engineers, and
they’re also Federal Motor Vehicle Safety Standard (FMVSS) compliant. In addition, all Ford Original
Equipment replacement brake pads, shoes, rotors, and drums are vehicle tested for durability and noise
suppression. The right brake parts and installation are essential to proper brake system operation.
KEEPITGENUINE
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Keep It Genuine

Oil & Lubricants
It is important to follow a regular maintenance schedule for changing your vehicle’s oil and lubricants.
Motorcraft Oils and Lubricants meet the stringent standards set by Ford Motor Company. Motorcraft Oils are
formulated to reduce engine friction, improve fuel economy, and protect against deposits and wear. The
American Petroleum Industry certifies them, so you know Motorcraft oil stands up to the tests of both Ford
and independent engineers.
Collision
An accident is an upsetting experience and collision repair is often complicated and confusing. Here are a
few pointers to help you better understand the collision repair process and make sure your vehicle is
properly repaired with the right parts. Properly repairing your vehicle will help maintain its value.
Your rights as a consumer
As a consumer, you are within your rights to insist on original equipment replacement parts. These genuine
parts are made by the manufacturer to meet stringent criteria for fit, finish, structural integrity,
corrosion protection and dent resistance, just like the parts that were originally on your vehicle. Insist on
genuine Ford replacement parts.
The collision shop
Many Ford and Lincoln Mercury Dealerships offer collision repair services. Ask your selling dealership about
their capabilities to help with collision repair.
KEEPITGENUINE
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Be sure to ask your Ford or Lincoln Mercury Dealership Service Advisor or Technician about the multi-point
vehicle inspection. It’s a comprehensive way to perform a thorough inspection of your vehicle. It’s
your checklist that gives you immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may require future or immediate attention.
The multi-point vehicle inspection is one more way to keep your vehicle running great!
MULTI-POINTINSPECTION
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Batteries
The technicians at your Ford and Lincoln Mercury dealership can determine the health of your vehicle’s
battery during any service visit. The Motorcraft Tested Tough Max Series with its “long-life” design outlasted
other long-life batteries by up to 200%. That’s one reason why we stand behind this battery with a
national 3 year, free-replacement and prorated-cost thereafter up to 100 months with unlimited mileage.
Should your battery need to be replaced, consider any one of the batteries that bear the Motorcraft name.
45,000 miles
❑Change engine oil and replace oil filter❑Replace cabin air filter (if equipped)❑Inspect steering linkage, ball joints, suspension,
tie rod ends, driveshaft, and U-joints (lubricate if
equipped with Zerk fittings)
❑Inspect engine cooling system and hoses❑Inspect brake pads, shoes, rotors, drums, brake
lines and hoses and parking brake system.
❑Inspect half shaft boots (if equipped)❑Inspect exhaust system and heat shields❑Inspect automatic transmission fluid level (if
equipped with an underhood dipstick)
❑Inspect and lubricate 4x4 front axle U-joints❑Rotate tires, inspect tires for wear and measure
tread depth (vehicles with dual rear wheels
should only rotate if unusual wear is noted)
❑Inspect the wheels and related components for
abnormal noise, wear, looseness, or drag
❑Perform multi-point inspection (recommended)
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
NORMALSCHEDULETRUCKS,FULLSIZEVANS& SUVS
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Normal Schedule
Trucks, Fullsize
Vans & SUVs

Batteries
The technicians at your Ford and Lincoln Mercury dealership can determine the health of your vehicle’s
battery during any service visit. The Motorcraft Tested Tough Max Series with its “long-life” design outlasted
other long-life batteries by up to 200%. That’s one reason why we stand behind this battery with a
national 3 year, free-replacement and prorated-cost thereafter up to 100 months with unlimited mileage.
Should your battery need to be replaced, consider any one of the batteries that bear the Motorcraft name.
52,500 miles
❑Change engine oil and replace oil filter❑Rotate tires, inspect tires for wear and measure
tread depth
❑Inspect the wheels and related components for
abnormal noise, wear, looseness, or drag
❑Perform multi-point inspection (recommended)
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
NORMALSCHEDULECARS& CUVS
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Normal Schedule
Cars & CUVs

Items Needing Special Attention
If you operate your Ford/Lincoln/Mercuryprimarilyin one of the more demandingSpecial Operating
Conditionslisted below, you will need to have some items maintained more frequently. If you only
occasionallyoperate your vehicle under these conditions, it is not necessary to perform the additional
maintenance. For specific recommendations, see your Ford or Lincoln Mercury Dealership Service
Advisor or Technician.
Towing a trailer or using a camper or car-top carrier
Every 5,000 milesRotate tires, inspect tires for wear and measure tread
depth
Inspect the wheels and related components for
abnormal noise, wear, looseness, or drag
Every 5,000 miles or 6 monthsChange engine oil and replace oil filter
Inspect and lubricate U-joints
Every 30,000 milesChange automatic transmission/transaxle fluid (not
required on 6R60/6R75/TorqShift transmissions)
Replace wheel bearing grease and grease seals on
4x2 front wheel bearings (if non-sealed bearings)
Every 60,000 milesChange transfer case fluid
Change manual transmission fluid
As requiredInspect and lubricate U-joints
See Rear Axle Towing under
Exceptions.
SPECIALOPERATINGCONDITIONS
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In addition, there are several exceptions to the Normal Schedule. They are listed below:
Normal Vehicle Axle Maintenance
❑Rear axles and power take off (PTO) units containing synthetic lubricant and light duty trucks equipped with
Ford-design axles are lubricated for life. These lubricants are not to be checked or changed unless a leak is suspected,
service is required or the axle assembly has been submerged in water. The axle and PTO lubricant should be
changed anytime the axle and PTO have been submerged in water. During extended trailer tow operation above 70°F
ambient and wide open throttle for extended periods above 45 mph, non-synthetic rear axle lubricants
should be replaced every 3,000 miles or 3 months, whichever occurs first. The 3,000 mile lube change interval
may be waived if the axle was filled with 75W140 synthetic gear lubricant meeting Ford specification
WSL-M2C192-A, part number F1TZ-19580-B or equivalent. Add friction modifier C8AZ-19B546-A (EST-M2C118-A)
or equivalent for complete refill of Traction-Lok rear axles (see
Owner’s Guidefor quantity). The axle
lubricant should be changed anytime an axle has been submerged in water.
Police/Taxi/Livery Vehicle Axle Maintenance
❑Replace rear axle lubricant every 100,000 miles. Rear axle lubricant change may be waived if the axle was
filled with 75W140 synthetic gear lubricant meeting Ford specification WSL-M2C192-A, part number FITZ-19580-B
or equivalent. Add four ounces of additive friction modifier C8AZ-19B546-A (EST-M2C118-A) or equivalent for
complete refill of Traction-Lok rear axles. The axle lubricant should be changed anytime the axle has been submerged
in water.
E–450 and F–450/550 Axle Maintenance
❑Replace rear axle lubricant every 100,000 miles under normal driving conditions on all E–450 and
F–450/550 applications. For E–450 and F–450/550 vehicles operated at or near maximum Gross Vehicle
Weights, the rear axle lubricant should be replaced every 50,000 miles. In addition, this 50,000 mile schedule
should be observed when the vehicles are operated under the Special Operating Conditions, where noted, on
page 42.
California Fuel Filter Replacement
❑If vehicle is registered in California, the California Air Resources Board has determined that the failure to
perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion
of the vehicle’s useful life. Ford Motor Company, however, urges you to have all recommended maintenance
services performed at the specified intervals and to record all vehicle service.
Class A Motorhome
❑Every two years - Change brake fluid❑Every 60,000 miles - Change automatic transmission fluid
EXCEPTIONS
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Special Operating
Conditions &
Exceptions