Locks and Security 97
Keys 97
Locks 99
Anti-theft system 112
Seating and Safety Restraints 118
Seating 118
Safety restraints 127
Airbags 141
Child restraints 156
Tires, Wheels and Loading 173
Tire information 173
Tire inflation 175
Tire Pressure Monitoring System (TPMS) 188
Vehicle loading 192
Trailer towing 197
Recreational towing 197
Driving 199
Starting 199
Brakes 204
AdvanceTrac206
Traction Control™ 210
Transmission operation 212
Reverse sensing system 218
Roadside Emergencies 227
Getting roadside assistance 227
Hazard flasher control 228
Fuel pump shut-off switch 228
Fuses and relays 229
Changing tires 236
Wheel lug nut torque 241
Jump starting 242
Wrecker towing 248
Table of Contents
2
2009 Milan(mln)
Owners Guide, 2nd Printing
USA(fus)
CONGRATULATIONS
Congratulations on acquiring your new Mercury. Please take the time to
get well acquainted with your vehicle by reading this handbook. The
more you know and understand about your vehicle, the greater the
safety and pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
•In the United States: www.ford.com
•In Canada: www.ford.ca
•In Mexico: www.ford.com.mx
•In Australia: www.ford.com.au
Additional owner information is given in separate publications.
ThisOwner’s Guidedescribes every option and model variant available
and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on theOwner’s Guidewhen reselling the vehicle. It
is an integral part of the vehicle.
WARNING: Fuel pump shut-off switch:In the event of an
accident the safety switch will automatically cut off the fuel
supply to the engine. The switch can also be activated through sudden
vibration (e.g. collision when parking). To reset the switch, refer to the
Fuel pump shut-off switchin theRoadside Emergencieschapter.
2009 Milan(mln)
Owners Guide, 2nd Printing
USA(fus)
Introduction
4
To access this information, special equipment must be directly connected
to the recording modules. Ford Motor Company and Ford of Canada do
not access event data recorder information without obtaining consent,
unless pursuant to court order or where required by law enforcement,
other government authorities or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. Please note
that once 911 Assist (if equipped) is activated by you, 911 Assist may,
through any paired and connected cell phone, disclose to emergency
services that the vehicle has been in a crash involving the deployment of
an airbag or the activation of the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable of electronically or verbally
disclosing to 911 operators the vehicle location, and/or other details
about the vehicle or crash to assist 911 operators to provide the most
appropriate emergency services. If you do not want to disclose this
information, do not activate the feature. See yourSYNCsupplement for
more information.
Cell phone use
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to cellular
phones, pagers, portable email devices, in-vehicle communications
systems, telematics devices and portable two-way radios.
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. The driver’s primary responsibility is the safe
operation of their vehicle. Only use cell phones and other devices not
essential to the driving task when it is safe to do so.
2009 Milan(mln)
Owners Guide, 2nd Printing
USA(fus)
Introduction
8
These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
See Owner’s Guide
Fasten Safety BeltAirbag - Front
Airbag - SideChild Seat Lower
Anchor
Child Seat Tether
AnchorBrake System
Anti-Lock Brake SystemParking Brake System
Brake Fluid -
Non-Petroleum BasedParking Aid System
Stability Control SystemSpeed Control
Master Lighting SwitchHazard Warning Flasher
Fog Lamps-FrontFuse Compartment
Fuel Pump ResetWindshield Wash/Wipe
Windshield
Defrost/DemistRear Window
Defrost/Demist
2009 Milan(mln)
Owners Guide, 2nd Printing
USA(fus)
Introduction
10
Average fuel economy (AFE)
Select this function from the INFO
menu to display your average fuel
economy in miles/gallon or
liters/100 km.
If you calculate your average fuel
economy by dividing 100 miles traveled by gallons of fuel used
(kilometers traveled by liters used), your figure may be different than
displayed for the following reasons:
•Your vehicle was not perfectly level during fill-up
•Differences in the automatic shut-off points on the fuel pumps at
service stations
•Variations in top-off procedure from one fill-up to another
•Rounding of the displayed values to the nearest 0.1 gallon (liter)
1. Drive the vehicle at least 5 miles (8 km) with the speed control
system engaged to display a stabilized average.
2. Record the highway fuel economy for future reference.
It is important to press the RESET control (press and hold RESET for
two seconds in order to reset the function) after setting the speed
control to get accurate highway fuel economy readings.
For more information refer toEssentials of good fuel economyin the
Maintenance and Specificationschapter.
Trip elapsed drive time
Select this function from the INFO
menu to display a timer.
To operate the Trip Elapsed Drive
Time perform the following:
1. Press and release RESET in order
to start the timer.
2. Press and release RESET to pause the timer.
3. Press and hold RESET for two seconds in order to reset the timer.
Compass display (if equipped)
Select this function from the INFO menu. Press the INFO button
repeatedly until the Compass and Odometer are displayed. (Do not
select Trip, DTE, or AFE. The top of the message center must be blank).
2009 Milan(mln)
Owners Guide, 2nd Printing
USA(fus)
Driver Controls
89
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel by the
radio. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
Push in the flasher control and all front and rear direction signals will
flash. Press the flasher control again to turn them off. Use it when your
vehicle is disabled and is creating a safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
FUEL PUMP SHUT-OFF SWITCH
This device stops the electric fuel pump from sending fuel to the engine
when your vehicle has had a substantial jolt.
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After an accident, if the engine cranks but does not start, this switch
may have been activated.
The fuel pump shut-off switch is
located in the front passenger
footwell area in the right upper
corner.
To reset the switch:
1. Turn the ignition to the off
position.
2. Check the fuel system for leaks.
3. If no leaks are apparent, reset the
switch by pushing in on the reset
button.
4. Turn the ignition to the on
position.
5. Wait a few seconds and return
the key to off position.
6. Make another check for leaks.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
15
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Roadside Emergencies
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
3 40A** Powertrain power, PCM relay coil
4 40A** Blower motor
5 — Not used
6 40A** Rear window defroster, Heated
mirrors
7 40A** PETA Pump (PZEV) power feed
8 40A** ABS pump
9 20A** Wipers
10 30A** ABS Valves
11 20A** Heated seats
12 — Not used
13 10A* SYNC
14 15A* Ignition switch
15 — Not used
16 15A* Transmission
17 10A* Alternator sense
18 — Not used
19 40A** Logic feed to SJB (solid state
devices)
20 — Not used
21 — Not used
22 20A** Console power point
23 10A* PCM KAM, FNR5 and canister
vent solenoid
24 15A* Fog lamps
25 10A* A/C Compressor clutch
26 — Not used
27 — Not used
28 60A*** Engine cooling fan
29 — Not used
30 30A** Fuel pump/injectors relay
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Owners Guide, 2nd Printing
USA(fus)
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