2009 Mercury Milan towing

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
If your vehicle is to be towed using wheel lift equipment, the non-lifted
wheels must be placed on a dolly to prevent damage to the vehicle.
Place a rag on top of the hoist cable below the fascia when loading or
unloading a vehicle on a flatbed wrecker to prevent surface damage to
the fascia.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
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Owners Guide, 2nd Printing
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Roadside Emergencies
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Emergency towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Vehicle is facing forward so that it is being towed in a forward
direction.
•Place the transmission in N (Neutral). Refer toBrake shift interlock
in theDrivingchapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
•Maximum speed is not to exceed 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
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Owners Guide, 2nd Printing
USA(fus)
Roadside Emergencies
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The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your authorized dealer for
complete details about Ford Extended Service Plan coverage options, or
visit the Ford ESP website at www.ford-esp.com.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
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Customer Assistance
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Specification chart,
lubricants ...................................304
Speed control ..............................77
Starting your
vehicle ........................199–200, 202
jump starting ..........................242
Steering
speed sensitive .......................212
Steering wheel
controls ......................................80
tilting .........................................71
SYNC
..........................................45
T
Tilt steering wheel ......................71
Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading ....188
Tires ...........................173–174, 236
alignment ................................181
care ..........................................177
changing ..................................236
checking the pressure ............177
inflating ...................................175
label .........................................187
replacing ..................................179
rotating ....................................181
safety practices .......................180
sidewall information ...............182
snow tires and chains ............192
spare tire .................................236
terminology .............................174
tire grades ...............................174
treadwear ........................173, 178
Towing .......................................197
recreational towing .................197
trailer towing ..........................197
wrecker ....................................248Traction control ........................210
Transaxle
fluid, checking and adding
(automatic) .............................296
Transmission .............................212
brake-shift interlock (BSI) ....212
fluid, checking and adding
(manual) .................................300
fluid, refill capacities ..............304
lubricant specifications ..........304
manual operation ....................217
Trunk .........................................104
remote release ..................96, 107
Turn signal ..................................58
U
USB port ......................................39
V
Vehicle Identification Number
(VIN) ..........................................308
Vehicle loading ..........................192
Ventilating your vehicle ...........202
W
Warning lights (see Lights) .......12
Washer fluid ..............................269
Water, Driving through .............226
Windows
power .........................................74
Windshield washer fluid and
wipers ..........................................70
checking and adding fluid .....269
replacing wiper blades ...........270
Wrecker towing .........................248
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Owners Guide, 2nd Printing
USA(fus)
Index
317