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USING THE QUICK DIAL FEATURE
SYNC allows you to store phone book contacts and numbers from your
call history folder in 1–5 of your memory presets for quick access.
Note: This feature is not available if your audio system has 10 memory
presets (0–9).
To store a number as a Quick Dial to a memory preset: When in
phone book or call history and the contact’s information is active in the
display, press and hold a memory preset until confirmation appears in
the display.
Note: Quick dials are only available when the phone with which they
were saved is actively paired with SYNC.
To access/call numbers stored in the Quick Dial:
1. Press
to enter PHONE MENU.
2. Press the memory preset (1–5) containing the desired contact
information. The stored information will appear in the radio display.
3. To initiate the call, press
or press the respective memory preset
again.
ACTIVE CALL MENU OPTIONS
Once a call is active within SYNC, the following commands are available:
• PRIVACY ON/OFF
• HOLD ON/OFF
• ENTER TONES
• JOIN ON/OFF (Available when you have two active calls)
• PHONE BOOK
• CALL HISTORY
• RETURN
Refer to the following sections for further information.
Using privacy mode
SYNC allows you to easily switch a call from an active hands-free
environment to your Bluetoothenabled cellular phone for a more private
conversation. To turn privacy mode on/off:
Note: To scroll, press
SEEKor/.
1. Press MENU. The radio display will read CALL MENU.
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2. Scroll repeatedly until TEXT MESSAGE appears in the radio display.
3. Press OK to confirm the selection. If SYNC detects that your
Bluetooth enabled cellular phone does not support downloading text
messaging via Bluetooth, UNSUPPORTED will appear in the radio display
and SYNC will return you to the main menu.
4. INBOX XX will appear in the radio display showing the number of
messages in your inbox.
5. Scroll repeatedly until SEND NEW MSG appears in the radio display.
6. Press OK to confirm. SYNC will now allow you to cycle through the
list.
7. Scroll repeatedly to cycle through the following predefined messages:
• Can’t talk right now •Call me
• Call you later •C U in 10 minutes
• C U in 20 minutes •Ye s
• No •Why?
• Thanks •Where R you?
• I need more directions •I love you
• Too funny •Can’t wait to see you
• I’m stuck in traffic
Note: Your text messages may vary depending on your audio system.
For example, your system may have the text message ‘B there in
5 minutes’ instead of ‘C U in 5 minutes’.
8. When the desired listing appears on the screen, press OK to confirm
the selection. Once you know the message you want to send, you will
now select to whom you are sending the message.
9. Scroll repeatedly to cycle through:
PHONE BOOK: Allows you to select a name within your phone book to
send the message.
CALL HISTORY: Allows you to select from your recent calls.
ENTER NUMBER: Allows you to audibly enter phone numbers.
10. When the desired selection appears in the radio display, press OK to
confirm and scroll to cycle through the selections to reach the desired
phone number.
11. The display will read SEND MESSAGE? Press OK to confirm. SYNC
will take you back to your inbox.
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Note:Each text message sent by SYNC will be followed by the
signature: “This message was sent from my __”. The message will say
either Ford, Lincoln or Mercury, depending on your vehicle.
Downloading your unread text messages
If your phone supports downloading text messages via Bluetoothwireless
technology, you can download your unread text messages to SYNC.
Note: SYNC does not download read text messages from your phone.
Note: Once the messages are downloaded, they will be noted as ‘read’ in
your Bluetooth enabled cellular phone.
Note: To scroll, press
SEEKor/.
1. Press
to enter PHONE MENU.
2. Scroll repeatedly until TEXT MESSAGE appears in the radio display.
3. Press OK on your audio system to confirm the selection. INBOX XX
will appear in the display showing the number of messages in your inbox.
4. Scroll repeatedly until DOWNLOAD MSG appears in the radio display.
5. Press OK to confirm your selection. The radio display will read
DOWNLOADING MESSAGES.
6. Once the downloaded text messages have been retrieved, SYNC will
take you into your inbox.
Deleting all your text messages
You can delete all your current text messages from SYNC.
Note: This will not delete messages from your Bluetoothenabled cellular
phone.
Note: To scroll, press
SEEKor/.
1. Press
to enter PHONE MENU.
2. Scroll repeatedly until TEXT MESSAGE appears in the radio display.
3. Press OK to confirm the selection. INBOX XX will appear in the radio
display showing the number of messages in your inbox.
4. Scroll repeatedly until DELETE ALL appears in the radio display.
5. Press OK to confirm your selection. The radio display will read ALL
DELETED and the system will return you to your TEXT MESSAGE
menu.
Note: SYNC does not automatically download all of your unread text
messages at every connection cycle (as it does with call history and
phone book if automatic download is on).
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After viewing any of these selections, press OK to return to the PHONE
STATUS menu.
Setting a ring tone
SYNC allows you to select from three ring tones or your cellular phone’s
ring tone. To access:
Note: To scroll, press
SEEKor/.
1. Press
to enter PHONE MENU.
2. Scroll repeatedly until PHONE SETTINGS appears in the radio display.
3. Press OK to confirm selection. This will take you into the PHONE
SETTINGS menu.
4. Scroll repeatedly until SET RINGER appears in the radio display.
5. Press OK to confirm and take you into the SET RINGER menu.
6. Scroll repeatedly to cycle through and hear RINGER 1, RINGER 2,
RINGER 3 and PHONE RINGER.
Note: In-band ringing is a phone dependent feature. If your phone
supports in-band ringing, your phone’s ringer will play through the
vehicle audio system when PHONE RINGER is chosen.
Message notification
Note: This is a phone dependent feature.
SYNC gives you the option of choosing if you’d like to hear an audible
tone to notify you of an incoming text message. To turn this feature
on/off:
Note: To scroll, press
SEEKor/.
1. Press
to access PHONE MENU.
2. Scroll repeatedly until PHONE SETTINGS appears in the radio display.
3. Press OK to confirm and enter the PHONE SETTINGS menu.
4. Scroll repeatedly until MESSAGE NOTIFY appears in the radio display.
5. Press OK to confirm and enter the MESSAGE NOTIFY menu. SYNC
will automatically check to see if your connected phone is equipped with
downloading text messaging via Bluetooth.
6. Scroll to select MESSAGE NOTIFY ON or MESSAGE NOTIFY OFF.
7. Press OK to confirm. NOTIFY SET ON or NOTIFY SET OFF will
appear in the radio display.
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WARNING:Do not wait for 911 Assist to initiate an emergency
call if you are capable yourself. Dial emergency services
immediately to avoid delayed response time, which could increase the
risk of serious injury or death after a crash. If you do not hear 911
Assist within 5 seconds after the crash, the system or phone may be
damaged or non-functional.
The cell phone or 911 Assist hardware may become damaged in a
crash, the vehicle may lose battery power, or the cell phone may
be thrown from the vehicle, which could prevent operation.
Additionally, not all crashes deploy an airbag or activate the fuel
pump shut-off, which are the criteria to initiate 911 Assist.
WARNING: Always place cell phone in a secure location to
prevent it from becoming a projectile or becoming damaged in
the event of a collision. Failure to do so may cause serious injury or
damage the phone which could prevent 911 Assist from functioning
properly.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, SYNC is designed to assist
occupants in attempting to contact emergency services by dialing 911
through the occupant’s paired and connected Bluetoothenabled cellular
phone. In the event that a connected cellular phone is damaged or loses
connection to SYNC, SYNC will search for and connect to any available,
previously paired cell phone and continue to place the call to 911. Before
initiating the call, SYNC provides a 10 second window that allows the
driver or passenger to decide whether to cancel the call by pressing and
holding
on the steering wheel controls or on the audio system.
Before initiating the 911 call for the occupants, SYNC will say the
following or a similar message:
“A crash has occurred. SYNC will attempt to place a call to 911. To
cancel, press and hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator. The
pre-recorded message will be similar to the following example:
“A vehicle crash has been detected that has deployed an airbag or
activated the fuel pump shut-off in a SYNC equipped vehicle. Please send
assistance. You are now connected with the vehicle occupants.”
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Search/Play Genre:You can search for and play a specific genre (type)
of music. SYNC will search all the data from your indexed music and, if
available, will begin to play that type of music.
Note: You can only play genres of music which are present in the
GENRE metadata tags that you have on your digital media player.
Similar music: You can tell the system to play music ‘similar’ to what
you are currently playing from the USB port. SYNC will use the metadata
information of each indexed song to compile a playlist for you.
Search/play artist/track/album: You can search for a specific
artist/track or album from the music SYNC has indexed through the USB
port.
Refine: This allows you to ‘refine’ your previous commands. For
example, if you told SYNC to search and play all music by a certain
artist, you could then tell SYNC to “refine album” and choose a specific
album from the list to view. If you then select ‘Play’, the system will only
play music from that specific album.
Voice commands while using Line in
While using the Line in feature (Auxiliary input jack), you may
speak the following commands:
• SYNC •Line in
• Bluetooth Audio •Cancel
• Phone •Voice settings
Voice commands when in Bluetooth audio mode
When in Bluetooth audio mode, you may use the following
commands: • Play •Connections
• Pause •Play next track
• Play previous track
Note: Please refer to your device’s user guide to see if these commands
are supported for Bluetoothaudio.
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At any time, you may say these commands: • SYNC •USB
• Help •Bluetooth Audio
• Line in •Phone
• Voice settings •Read message
• Cancel
Connecting a digital media player to SYNC via the USB port
Note: If your digital media player has an ON/OFF switch, ensure that
the device is ON.
1. Plug the device into the vehicle’s USB port.
2. Press AUX repeatedly until SYNC USB appears in the radio display.
3. Depending on how many digital media files are on your connected
device, INDEXING may appear in the radio display until indexing is
complete. You will then be taken to the PLAY MENU. Press OK.
4. Press
/to cycle through selections of: Play All, Albums, Genres,
Playlists, Tracks, Explore USB, Similar Music and Return.
5. When the desired PLAY MENU selection appears in the radio display,
press OK to build your desired music selection.
What’s playing?
At any time while a track is playing, you can press
or VOICE and say,
“What’s playing?”. SYNC will read the metadata tags of the playing track
to you (if populated).
USING YOUR MEDIA MENU
SELECT SRC (SOURCE) will allow you to select from various possible
SYNC media sources, such as: USB, BT STEREO or LINE IN (Auxiliary
Input jack).
To access the SELECT SRC (SOURCE) within the Media section of
SYNC:
Note: To scroll, press
SEEKor/.
1. Press AUX repeatedly until SYNC appears.
2. Press MENU to enter the MEDIA MENU.
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Streaming music from your Bluetooth enabled phone
Note: This is a phone dependent feature. Refer to your phone’s user
guide for further information on how to stream Bluetoothaudio.
SYNC allows you to stream music from your Bluetoothenabled cellular
phone to play through SYNC.
To access:
Note: To scroll, press
SEEKor/.
1. Ensure that the desired music is playing on your paired phone and
your phone is in Bluetoothaudio streaming mode.
2. Press AUX repeatedly until SYNC appears.
3. Press MENU. MEDIA MENU will momentarily appear in the radio
display.
4. Press OK to access the PLAY MENU.
5. Scroll repeatedly until SELECT SRC (Select source) appears in the
radio display.
6. Press OK to confirm.
7. Scroll repeatedly until BT STEREO appears.
8. Press OK to confirm. The radio display will show the name of the
Bluetooth enabled cellular phone currently connected to SYNC. MEDIA
STREAM will appear in the radio display.
While the music is streaming through your audio system you can also use
the following functions (if supported by your device):
Press
SEEKto access the previous/next track.
Press
to play orto pause the currently playing song.
If your phone becomes disconnected from the system at any time,
the display will read BT DISCONNECTED.
Using Line in (auxiliary input jack) with SYNC
Your vehicle is equipped with an auxiliary input jack which allows you to
plug and play your portable music player over the vehicle speakers.
For exact location of your auxiliary input jack, refer to your vehicle’s
Owner’s guide.
To access:
Note: To scroll, press
SEEKor/.
1. Press AUX repeatedly until SYNC appears.
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