XInsert the mechanical key in the lock
cylinder.
XTurn the mechanical key clockwise to
position 2 and remove the mechanical
key in that position to lock the tailgate.
The tailgate remains locked even when the
vehicle is centrally unlocked.
You can only cancel the separate tailgate
locking mode by means of the mechanical
key.
XUnlocking: Remove the mechanical key
from the SmartKey (Y page 221).
XInsert the mechanical key in the lock
cylinder.
XTurn the mechanical key counterclockwise
to neutral position 1 and remove the
mechanical key in that position to unlock
the tailgate.
You can now open the tailgate.
Starter switch positions
SmartKey
GObserve Safety notes, see page 44.
Starter switch
gFor removing SmartKey (gear selector
lever must be in park position P)
1Power supply for some electrical
consumers, e.g. radio
2Ignition (power supply for all electrical
consumers) and driving position
3Starting positionWhen you switch on the ignition, all lamps
(except low-beam headlamp indicator lamp,
high-beam headlamp indicator lamp, and turn
signal indicator lamps unless activated) in the
instrument cluster come on. If a lamp in the
instrument cluster fails to come on when the
ignition is switched on, have it checked and
replaced if necessary. If a lamp in the
instrument cluster remains on after starting
the engine or comes on while driving, refer to
“Lamps in instrument cluster” (Y page 213).
If the SmartKey is left in starter switch
position 0 for an extended period of time, it
can no longer be turned in the starter switch.
In this case, the steering is locked. To unlock,
remove SmartKey from the starter switch and
reinsert.
The steering is locked when the SmartKey is
removed from the starter switch.
! If the SmartKey cannot be turned in the
starter switch, the vehicle battery may not
be sufficiently charged.
RCheck the vehicle battery and charge it
if necessary.
RGet a jump start.
Always remove the SmartKey from the
starter switch when the engine is not in
operation. This will help to prevent
accelerated vehicle battery discharge or a
completely discharged vehicle battery.
Seats
Safety notes
GWarning!
In order to avoid possible loss of vehicle
control, all seat, head restraint, steering
wheel, and rear view mirror adjustments, as
well as fastening of seat belts, must be done
before the vehicle is put into motion.
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XDescribe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA:only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare tire are obtainable at no
charge.
iIf the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Response Center
established, then the Tele Aid system could
not initiate a Roadside Assistance call (e.g.
the relevant cellular phone network is not
available). The message Call Failed
appears in the multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Information button
XOpen the storage tray (Y page 131).XPress and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display and the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
iIf the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Response Center established, then the Tele
Aid system could not initiate an Information
call (e.g. the relevant cellular phone
network is not available). The message
Call Failed appears in the multifunction
display.
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Vehicle equipment ............................194
Where will I find ...? ..........................194
Vehicle status messages in the
multifunction display .......................196
What to do if … ..................................213
Unlocking/locking manually ...........221
Opening/closing manually ..............223
Brush guard .......................................224
Replacing SmartKey batteries .........225
Replacing bulbs .................................226
Replacing wiper blades ....................231
Flat tire ..............................................232
Battery ...............................................236
Jump starting ....................................237
Towing the vehicle ............................239
Fuses ..................................................242
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Position B represents the charged battery of
another vehicle or an equivalent starter pack.
XFlip up cover : of positive terminal = in
direction of arrow.
! Never invert the terminal connections!
XConnect positive terminal ; of charged
battery B with positive terminal = with a
jumper cable. Clamp the cable to positive
terminal ; of charged battery B first.
XStart engine of the vehicle with charged
battery B and run at idle speed.
XConnect negative terminal ? of charged
battery B with negative terminal A with
a jumper cable. Clamp the cable to
negative terminal ? of charged battery
B first.
XStart engine of the vehicle with the
discharged battery and run at idle speed.
You can now turn on the electrical
consumers. Do not switch on the
headlamps under any circumstances.
XRemove the jumper cables from negative
terminals ? and A first.
XRemove the jumper cables from positive
terminals ; and =.
You can now switch on the headlamps.
XSlide cover : from positive terminal =
back.
XHave the battery checked at the nearest
authorized Mercedes-Benz Center.
Towing the vehicle
Safety notes
Mercedes-Benz recommends that the vehicle
be transported with all wheels off the ground
using flatbed or appropriate wheel lift/dolly
equipment. This method is preferable to other
types of towing.
! To prevent damage during transport, do
not tie down vehicle by its chassis or
suspension parts.
If circumstances do not permit the
recommended towing methods, the vehicle
may be towed with all wheels on the ground
only so far as necessary to have the vehicle
moved to a safe location where the
recommended towing methods can be
employed.
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