Power outlet in cargo compartment
If the engine is off and the power outlets are
being used extensively, the vehicle battery
may become discharged.
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press button E to
perform the acquaintance call. Failure to
complete either of these steps may result
in a system that is not activated.
If you have any questions regarding
activation, please call the Response Center
at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
Rit has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time.
Rvehicle battery power is available.
Rthe relevant cellular phone network and
GPS signals are available and pass the
information on to the Response Center.
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Response
Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
RAutomatic and manual emergency
RRoadside Assistance
RInformation
The Tele Aid system is operational providing
that the vehicle’s battery is charged, properly
connected, not damaged, and cellular and
GPS coverage is available. The Tele Aid
system utilizes the cellular network for
communication and the GPS (Global
Positioning System) satellites for vehicle
location. If either of these signals are
unavailable, the Tele Aid system may not
function and if this occurs, assistance must
be summoned by other means.
i A Tele Aid call cannot be canceled. Even
if the Tele Aid system is not activated or
operational, the system will attempt to
connect the respective call. This may take
as long as 5 minutes or more. As long as
the Tele Aid system attempts to connect a
call, you cannot operate the audio system
or the COMAND system. Also, most
functions in the control system, such as the
telephone function, are suspended.
Therefore, it is not advisable to initiate any
Tele Aid call unless the Tele Aid system is
activated and operational.
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Once the vehicle is unlocked, a Response
Center specialist will attempt to establish
voice contact with the vehicle occupants.
If the tailgate lock was pressed for more
than 20 seconds before door unlock
authorization was received by the
Response Center, you must wait
15 minutes before pressing the tailgate
lock again.
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
XReport the incident to the police.
The police will issue a numbered incident
report.
XPass this number on to the Response
Center along with your password.
The Response Center will then attempt to
covertly contact the vehicle’s Tele Aid
system. Once the vehicle is located, the
Response Center will contact the local law
enforcement and you. The vehicle’s
location will only be provided to law
enforcement.
iIf the anti-theft alarm stays on for more
than 30 seconds, the Tele Aid system
initiates a call to the Response Center
automatically The Tele Aid system will
initiate the call provided that
Ryou have subscribed to the Tele Aid
service
Rthe Tele Aid service has been activated
properly
Rthe necessary mobile phone, power
supply and GPS coverage are available
Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink® or some other
systems.
GWarning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death.
Interior rear view mirror with integrated remotecontrol
Hand-held remote control A is not part of the
vehicle equipment.
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Unlocking/locking manually
Unlocking the vehicle
If you cannot unlock the vehicle with the
SmartKey, unlock the driver’s door and the
tailgate using the mechanical key.
iUnlocking and opening the driver’s door
or the tailgate with the mechanical key will
trigger the anti-theft alarm system.
To cancel the alarm, insert the SmartKey in
the starter switch.
Removing the mechanical key
XMove locking tab : in direction of arrow.XSlide mechanical key ; out of the housing.
Unlocking the driver’s door
XInsert mechanical key ; into the lock
cylinder.
XTurn mechanical key ; counterclockwise
to position 1 until the locking knob moves
up.
The driver’s door is unlocked.
XRemove mechanical key ;.XPress lock cylinder and pull on door handle
to open the driver’s door.
Unlocking the tailgate
GWarning!
The tailgate swings open to one side. Always
make sure there is sufficient clearance for the
tailgate.
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
XInsert mechanical key = into the lock
cylinder.
XTurn mechanical key = counterclockwise
to position 2.
XRemove mechanical key =.XPress lock cylinder and pull on door
handle : to open the tailgate.
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Locking the vehicle
If you cannot lock the vehicle with the
SmartKey, lock it as follows:
XClose the front passenger door, the rear
doors, and the tailgate.
XOpen the driver’s door.XPress the central locking switch
(Y page 60).
The locking knobs of the front passenger
door, the rear doors, and the tailgate move
down.
XIf the vehicle battery is disconnected or
drained: Press down the locking knobs on
the front passenger door, the rear doors,
and the tailgate.
XExit the vehicle.XClose the driver’s door.XRemove mechanical key ; from the
SmartKey (Y page 221).
XInsert mechanical key ; into the lock
cylinder.
XTurn mechanical key ; clockwise to
position 1.
The vehicle is locked.
XTurn mechanical key ; back and remove
it from the lock cylinder.
XCheck if the tailgate is locked.XIf necessary, lock the tailgate with the
mechanical key (Y page 61).
iThis procedure does not arm the anti-
theft alarm system, nor does it lock the fuel
filler flap.
Manually unlocking the gear selector
lever
If the vehicle’s electrical system is
malfunctioning, the gear selector lever could
remain locked in park position P. In this case
the gear selector lever can be unlocked
manually, e.g. to tow the vehicle.
XEngage the parking brake.XInsert suitable tool : (e.g. a ball point pen)
into the covered opening.
XSimultaneously push tool : downward
and move the gear selector lever out of
park position P.
XRemove tool :.
The gear selector lever is unlocked.
The cover returns to its closed position after
moving the gear selector lever to the
positions D+ and D-.
iThe gear selector lever is locked again as
soon as you move it back to park position
P.
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! Do not place wheel bolts in sand or dirt.
This could result in damage to the wheel
bolts and wheel hub threads.
XRemove the wheel.
Attaching the spare wheel
GWarning!
Always replace wheel bolts that are damaged
or rusted.
Never apply oil or grease to wheel bolts.
Damaged wheel hub threads should be
repaired immediately. Do not continue to
drive under these circumstances! Contact an
authorized Mercedes-Benz Center or call
Roadside Assistance.
Incorrect wheel bolts or improperly tightened
wheel bolts can cause the wheel to come off.
This could cause an accident. Be sure to use
the correct wheel bolts.
GWarning!
Only use genuine Mercedes-Benz wheel bolts.
Other wheel bolts may come loose.
Do not tighten the wheel bolts when the
vehicle is raised. Otherwise the vehicle could
fall off the jack.
XClean contact surfaces of wheel and wheel
hub.
! To avoid paint damage, place wheel flat
against hub and hold it there while
installing first wheel bolt.
XGuide the spare wheel onto the wheel hub
and push it on.
XInsert the wheel bolts and tighten them
slightly.
Lowering the vehicle
XUsing the pump handle, turn the release
bolt of the jack counterclockwise
approximately one turn.
iNever turn the release bolt of the jack
more than one or two revolutions.
Otherwise hydraulic fluid can escape.
XLower the vehicle until the vehicle is resting
fully on its own weight.
XRemove the jack.XTighten the five wheel bolts evenly,
following the diagonal sequence illustrated
(: to A), until all bolts are tight. Observe
a tightening torque of 96 lb-ft (130 Nm).
GWarning!
Have the tightening torque checked after
changing a wheel. The wheels could come
loose if they are not tightened to a torque of
96 lb-ft (130 Nm).
XDisassemble the pump handle.XPress the jack piston in and close the
release bolt.
XStore the jack and the other vehicle tools
in the designated storage space.
XAfter changing the wheel, secure the
damaged wheel on the spare wheel carrier
(Y page 195). Make sure the wheel cannot
come loose.
XCheck the tire inflation pressure and
correct it if necessary.
Follow recommended cold tire inflation
pressures listed on the Tire and Loading
Information placard on the driver’s door
B-pillar (Y page 161).
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