2009 MERCEDES-BENZ E-CLASS SALOON bonnet

Display messages
Possible causes/consequences and
X
X Solutions DISTRONIC
PLUS - - - km/h
A condition for activating Distronic Plus
*has not been met or
the system is outside the operating temperature range.
X Close the bonnet and the driver's door.
X Vehicles with a selector lever: move the selector lever to
D.
Vehicles with a DIRECT SELECT lever*: move the automatic
transmission to D.
X If conditions permit, drive faster than 30 km/h and switch
on Distronic Plus* again.
X Activate ESP ®
.
X Wait until the system is in the operating temperature range. DISTRONIC
PLUS and
SPEED‐
TRONIC inopera‐
tive
Distronic Plus* and Speedtronic are faulty. A warning tone
also sounds.
X
Visit a qualified specialist workshop. Speed
Limit
Assist currently
unavaila‐
ble See
Owner's
Manual
Speed Limit Assist* is deactivated and temporarily inopera-
tive, if:
R
the windscreen is dirty in the camera’s field of vision.
R visibility is impaired due to heavy rain, snow, spray or fog.
Speed Limit Assist* is operational again and the display mes-
sage disappears when:
R the dirt (e.g. slush) drops away while you are driving.
R the system detects that the camera is fully operational
again.
If the display message continues to be shown:
X Clean the windscreen (Y page 242).Speed
Limit
Assist: Unavaila‐
ble in
this coun‐
try
Speed Limit Assist* is only available in certain countries.
X
Drive on.
Speed Limit Assist *is available again as soon as you drive
into a country in which its use is approved. Speed
Limit
Assist inopera‐
tive
Speed Limit Assist* has failed.
X
Visit a qualified specialist workshop. 256
Display messagesPractical advice
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Symbol messages
G
Risk of accident and injury
The operating safety of the vehicle can be compromised if maintenance work is carried out
incorrectly. This could cause you to lose control of the vehicle and cause an accident. The safety
systems may also not be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified spe-
cialist workshop must have the necessary specialist knowledge and tools to carry out the work
required. Mercedes-Benz recommends that you use a Mercedes-Benz Service Centre for this
purpose. In particular, work relevant to safety or on safety-related systems must be carried out
at a qualified specialist workshop. Display messages
Possible causes/consequences and
X
X Solutions 7 If the symbol appears in the multi-function display, a seat belt
tongue has been clipped into a rear seat belt buckle.
Further information on the status indicator for the rear seat
belts (Y
page 91) a G
Risk of injury
If the symbol appears in the multi-function display, a seat belt
tongue has not been clipped into a rear seat belt buckle.
X If necessary, ask occupants in the rear to fasten their seat
belts.
Further information on the status indicator for the rear seat
belts (Y page 91) N Saloon: the boot lid is open.
X
Close the boot lid. A Estate: the tailgate is open.
X
Close the tailgate. M
or
? G
Risk of accident
The bonnet is open. A warning tone also sounds.
X Stop immediately, paying attention to road and traffic con-
ditions.
X Close the bonnet.
If the active bonnet (pedestrian protection) is triggered:
X Reset the bonnet (Y page 302).
X Close the bonnet. ; At least one door is open. A warning tone also sounds.
X
Close the doors. Display messages
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Display messages
Possible causes/consequences and
X
X Solutions j Check
trailer
hitch lock
G
Risk of accident
The trailer tow hitch* is not correctly engaged. A warning tone
also sounds.
X Pull over and stop the vehicle safely, paying attention to
road and traffic conditions.
X Engage the ball coupling in the end position (Y page 234).À Attention
Assist:
Time for
a break? Based on specific criteria, ATTENTION ASSIST has deter-
mined that your concentration has waned. A warning tone
also sounds.
X
If necessary, take a break.
During long journeys, take regular breaks in good time so you
get enough rest. À Attention
Assist
inopera‐
tive ATTENTION ASSIST is inoperative.
X
Visit a qualified specialist workshop. # The battery is not being charged. A warning tone also sounds.
Possible causes are:
R
a faulty alternator
R a torn poly-V-belt
R a malfunction in the electronics
X Pull over and stop the vehicle safely, paying attention to
road and traffic conditions and leave the engine running.
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise over-
heat.
X Switch off the engine.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop. # Check
brake wear The brake pads/linings have reached their wear limit.
X
Visit a qualified specialist workshop. Display
messages
265Practical advice
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Display messages
Possible causes/consequences and
X
X Solutions J Brake
immedi‐
ately A malfunction has occurred while the HOLD function or Dis-
tronic Plus* is active.
or
Vehicles with manual transmission: with the HOLD function
activated, you have either:
R
opened the driver's door and released the seat belt or
R switched off the engine or
R opened the bonnet
A tone may also sound at regular intervals. The tone becomes
louder if you attempt to lock the vehicle.
You cannot start the engine.
X Paying attention to the traffic situation, immediately
depress the brake pedal firmly and hold until the display
message disappears.
X Prevent the vehicle from rolling away before you leave it
(Y page 107).
You can restart the engine. ? Coolant
Stop vehi‐
cle
Switch
engine off The coolant is too hot. In addition, the
?warning lamp in
the instrument cluster lights up and a warning tone sounds.
X Pull over and stop the vehicle safely and switch off the
engine, paying attention to road and traffic conditions.
X Make sure that the air supply to the radiator is not blocked,
e.g. by slush.
X Wait until the display message disappears before restarting
the engine. Otherwise, there is a risk of engine damage.
X Observe the coolant temperature gauge.
X If the coolant temperature increases again, visit a qualified
specialist workshop immediately. The poly-V-belt may have torn. A warning tone also sounds.
X
Pull over and stop the vehicle safely and switch off the
engine, paying attention to road and traffic conditions.
X Check the poly-V-belt.
X If the poly-V-belt is not damaged: do not start the engine
again until the display message goes out. Otherwise, there
is a risk of engine damage.
X If the poly-V-belt is torn: do not continue driving. Consult
a qualified specialist workshop. Display
messages
267Practical advice
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Problem
Possible causes/consequences and
X XSolutions G
Risk of injury
The driver or front passenger has not fastened their seat belt.
X Fasten your seat belt (Y page 89).You hear a continuous
tone.
Vehicles without DIRECT SELECT gearshift*:
You have switched the engine off, opened the driver's door and
released the seat belt, or opened the bonnet, with the HOLD func-
tion or Distronic Plus* activated.
X
Deactivate the HOLD function (Y page 151).
or
X Deactivate Distronic Plus* (Y page 146).You hear a warning
tone.
The red distance warning lamp*
·lights up while the vehicle
is in motion.
X Observe the explanations for the distance warning lamp*
(Y page 281). You hear a dual warning
tone.
The red Blind Spot Assist* warning lamp
9flashes in one of
the exterior mirrors.
X Observe the explanations for the Blind Spot Assist* warning
lamp (Y page 280). Accident
Problem
Possible causes/consequences and
X XSolutions Fuel is leaking from the
vehicle.
G
Risk of fire
The fuel line or the fuel tank has been damaged. The leaking fuel
creates a risk of fire or explosion.
X Switch off the ignition immediately.
X Remove the ignition key.
Do not restart the engine under any circumstances. The leaking
fuel creates a risk of fire or explosion.
X Consult a qualified specialist workshop. You are unable to
determine the extent of
the damage.
X
Consult a qualified specialist workshop. You cannot detect any
damage.
X
Start the engine as normal. 288
TroubleshootingPractical advice
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Problem
Possible causes/consequences and
X
X Solutions The active bonnet func-
tion (pedestrian protec-
tion) has been trig-
gered. Your vehicle has been involved in a frontal collision.
X
Reset the triggered active bonnet (pedestrian protection)
(Y page 302). The NECK-PRO head
restraints on the driv-
er's and the front-pas-
senger's seats have
been triggered. Your vehicle has been involved in a rear-end collision.
X
Reset the NECK-PRO head restraints (Y page 303).Fuel and fuel tank
Problem
Possible causes/consequences and
X
X Solutions Fuel is leaking from the
vehicle.
G
Risk of explosion or fire
The fuel line or the fuel tank is defective.
X Turn the key to position 0(Y page 75) in the ignition lock imme-
diately and remove it.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not released.
Or:
The key batteries are discharged.
X
Unlock the vehicle using the emergency key element
(Y page 299).
X Open the boot/tailgate (Y page 72).
X Manually unlock the tailgate using the emergency release
(Y page 301). The fuel filler flap is released, but the opening mechanism is jam-
med.
X
Release the fuel filler flap by hand (Y page 301).
X Consult a qualified specialist workshop. Troubleshooting
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in cloth) from the right-hand edge, pulling
it up and out.
X Press release button ;down and simul-
taneously move the selector lever out of
position P.
The selector lever can now be moved freely
until it is returned to position P.Resetting the active bonnet (pedes-
trian protection) after triggering
i The active bonnet is available for all mod-
els except the E 63 AMG. The bonnet is raised at the back by approx-
imately 50 mm when active bonnet :is trig-
gered. Covers ;are then no longer on hous-
ing =.
You can reset a triggered bonnet yourself.
! Do not try to press down the raised bon-
net at the back. Otherwise, the bonnet
could be damaged.
You can still continue driving with the active
bonnet triggered and have this reset at a
qualified specialist workshop. If you pull the
release lever of the bonnet, you must reset
the bonnet before you continue driving. Resetting
G
Risk of accident
If you pull the release lever of the bonnet and
do not reset the bonnet, it is not locked at the front when you close it. The bonnet may then
open when driving and block your view. If you
pull the release lever of the bonnet, you must
reset the bonnet before you continue driving. G
Risk of injury
There is a risk of injury if the bonnet is open,
even if the engine is not running.
Some engine components can become very
hot.
To avoid the risk of burns, only touch those
components described in the Owner’s Manual
and observe the relevant safety notes.
X Open the bonnet (Y page 219). Example: Saloon
X
Swing the bonnet up in centre Awith both
hands, until the covers of both bonnet
actuators ;no longer move.
Significant resistance can be felt when the
covers are pressed back down.
X Release bonnet :.
X Check whether bonnet actuator covers ;
lie flat against housing =(arrow).
X If bonnet actuator covers ; ;lie flat
against the housing: close bonnet:
(Y page 219).
or
X If bonnet actuator covers ; ;do not lie
flat against the housing: swing up bon-
net :at left ?and then at right B. Swing302
Resetting the active bonnet (pedestrian protection) after triggeringPractical advice
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bonnet
:upwards until the relevant bon-
net actuator cover ;no longer moves.
Bonnet actuator covers ;should now lie
flat against housing =(arrow).
X Close bonnet :(Ypage 219).
If bonnet :cannot be closed or the L
symbol appears in the multi-function display,
repeat the steps again. G
Risk of accident
If the bonnet can still not be engaged properly
or the Lsymbol appears in the multi-func-
tion display, do not continue driving. Other-
wise, the bonnet may open when driving and
block your view. Consult a qualified specialist
workshop. Otherwise, you may cause an acci-
dent and injure yourself and others. Resetting triggered NECK-PRO head
restraints
If the NECK-PRO head restraints are triggered
in an accident, you must reset the head
restraints on the driver's and the front-pas-
senger's seats. Otherwise, the additional pro-
tection will not be available in the event of
another rear-end collision. You can recognise
when head restraints have been triggered by
the fact that they have moved forwards and
can no longer be adjusted.
Mercedes-Benz recommends that you have
NECK-PRO head restraints checked at a quali-
fied specialist workshop, e.g. a Mercedes-
Benz Service Centre, following a rear-end col-
lision.
i This work requires a lot of strength. If you
have difficulty resetting the head
restraints, have this work carried out at a
qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. Example: Saloon
X
Tilt the top of the head restraint cushion
forwards in the direction of arrow :.
X Push the head restraint cushion down in
the direction of arrow ;as far as it will go.
X Push the head restraint cushion firmly
backwards in the direction of arrow =until
it engages.
X Repeat this procedure for the second head
restraint. Replacing batteries (key and remote
control)
Notes
It is advisable to have the batteries replaced
at a qualified specialist workshop, e.g. at a
Mercedes-Benz Service Centre. G
Risk of poisoning
Batteries contain toxic and caustic substan-
ces. For this reason, keep batteries away from
children.
If a battery is swallowed, consult a doctor
immediately. H
Environmental note
Do not dispose of batteries with the house-
hold rubbish. They contain highly toxic sub-
stances.
Take discharged batteries to a qualified spe-
cialist workshop, e.g. a Mercedes-Benz
Service Centre, or to a special collection point
for old batteries. Replacing batteries (key and remote control)
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