Problem
Possible causes/consequences and
X
X Solutions ì
E 63 AMG:
The yellow ESP ®
Sport warning
lamp lights up
while the engine
is running. G
Risk of accident
ESP ®
Sport is activated. ESP ®
only stabilises the vehicle in
extreme situations. ESP ®
intervention may not be able to provide
sufficient assistance in such situations and the vehicle may start
to skid.
X Reactivate ESP ®
.
Exceptions: (Y page 62) ä
å
The yellow ESP
®
and ESP ®
OFF
warning lamps
are lit while the
engine is run-
ning. G
Risk of accident
ESP ®
, BAS, BAS PLUS*, PRE-SAFE ®
, PRE-SAFE ®
Brake*, the
HOLD function, hill start assist, the adaptive brake lights and
ESP ®
trailer stabilisation are unavailable due to a malfunction.
ESP ®
will not stabilise the vehicle if it starts to skid or if a wheel
starts to spin.
The brake system continues to function normally, but without the
functions listed above.
ATTENTION ASSIST is deactivated.
X Observe the additional messages in the multi-function display
(Y page 251).
X Drive on carefully.
X Visit a qualified specialist workshop. 6
The red SRS
warning lamp is
lit while the
engine is run-
ning. G
Risk of injury
There is a malfunction in the restraint system. The airbags or belt
tensioners may either be triggered unintentionally or, in the event
of an accident, not be triggered at all.
X Visit a qualified specialist workshop immediately. J
The yellow
reserve fuel
warning lamp
lights up while
the engine is
running. G
Risk of accident
The brake system is malfunctioning and the braking characteris-
tics may be affected.
X If the multi-function display shows a display message, please
observe this (Y page 251).
X Drive on carefully.
X Visit a qualified specialist workshop. Troubleshooting
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Problem
Possible causes/consequences and
X XSolutions J
The red brake
system warning
lamp comes on
while the vehicle
is moving. A
warning tone
also sounds. You are driving with the parking brake applied.
X
Release the parking brake.
The warning lamp goes out and the warning tone ceases. J
The red brake
system warning
lamp comes on
while the engine
is running. G
Risk of accident
The brake boosting effect is malfunctioning and the braking char-
acteristics may be affected.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Consult a qualified specialist workshop.
X Observe the additional messages in the multi-function display
(Y page 251). J
The red brake
system warning
lamp comes on
while the engine
is running. A
warning tone
also sounds. G
Risk of accident
There is insufficient brake fluid in the fluid reservoir.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Consult a qualified specialist workshop.
X Observe the additional messages in the multi-function display
(Y page 251).
Do not top up the brake fluid. This will not rectify the fault. ?
The red coolant
warning lamp
lights up while
the engine is
running and the
coolant temper-
ature gauge is at
the start of the
scale. The temperature sensor for the coolant temperature gauge is
faulty.
The coolant temperature is no longer being monitored. There is a
risk of engine damage if the coolant temperature is too high.
X
Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions. Do not continue
driving under any circumstances.
X Consult a qualified specialist workshop. 284
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Problem
Possible causes/consequences and
X XSolutions h
The yellow tyre
pressure moni-
tor* warning
lamp is on. G
Risk of accident
The tyre pressure monitor* has detected a sudden or significant
pressure loss in at least one of the tyres.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to traffic conditions as you do so.
X Observe the additional messages in the multi-function display
(Y page 251). 7
The red seat belt
warning lamp
lights up for six
seconds after
the engine is
started 43
. The seat belt warning lamp reminds the driver and front passenger
to fasten their seat belts.
X
Fasten your seat belt (Y page 89).7
After the engine
starts, a warning
tone sounds for
up to six sec-
onds43
. G
Risk of injury
The driver's seat belt is not fastened.
X Fasten your seat belt (Y page 89).
The warning tone ceases. 7
The red seat belt
warning lamp
lights up after
the engine
starts, as soon
as the driver's
door or the
front-passenger
door is closed. G
Risk of injury
The driver or front passenger has not fastened their seat belt.
X Fasten your seat belt (Y page 89).
The warning lamp goes out. G
Risk of injury
There are objects on the front-passenger seat.
X Remove the objects from the front-passenger seat and stow
them safely.
The warning lamp goes out. 43
Only for certain countries. 286
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Problem
Possible causes/consequences and
X
X Solutions 7
The red seat belt
warning lamp
flashes and an
intermittent
audible warning
sounds. G
Risk of injury
The driver or front passenger has not fastened their seat belt. At
the same time, you are driving faster than 25 km/ho r have briefly
driven faster than 25 km/h.
X Fasten your seat belt (Y page 89).
The warning lamp goes out and the intermittent audible warning
ceases. G
Risk of injury
There are objects on the front-passenger seat. At the same time,
you are driving faster than 25 km/h or have briefly driven faster
than 25 km/h.
X Remove the objects from the front-passenger seat and stow
them safely.
The warning lamp goes out and the intermittent audible warning
ceases. 8
The yellow
reserve fuel
warning lamp
lights up while
the engine is
running. The fuel level has fallen below the reserve range. The operation of
the auxiliary heating* can no longer be guaranteed.
X
Refuel at the nearest filling station. Warning tones
Problem
Possible causes/consequences and
X
X Solutions The anti-theft warning
alarm* is triggered. You have opened the vehicle with the anti-theft alarm system still
activated*.
X Switch off the alarm (Y page 65). You hear a warning
tone. A message appears in the multi-function display.
X
See the explanations for the display message (Y page 251). You are driving with the parking brake applied.
X
Release the parking brake. The lights are still switched on when you leave the vehicle.
X
Turn the light switch to c. Troubleshooting
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Automatic transmission*
Problem
Possible causes/consequences and
X
X Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Move the transmission to position P.
X Turn the key in the ignition to position 0(Y page 75) or press
the Start/Stop button* repeatedly until all indicator lamps in
the instrument cluster go out.
X Wait at least 10 seconds before restarting the engine.
X Move the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. PARKTRONIC*
Problem
Possible causes/consequences and
X
X Solutions Only the red segments
in the PARKTRONIC
warning display are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is deacti-
vated after approx-
imately 20 seconds and
the indicator lamp in
the PARKTRONIC but-
ton lights up. PARKTRONIC has malfunctioned and has switched itself off.
X
If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning display are lit.
PARKTRONIC is deacti-
vated after approx-
imately 20 seconds. The PARKTRONIC sensors are dirty or there is interference.
X
Clean the PARKTRONIC sensors (Y page 243).
X Switch the ignition back on. Troubleshooting
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Problem
Possible causes/consequences and
X XSolutions Only the red segments
in the PARKTRONIC
warning display are lit.
PARKTRONIC is deacti-
vated after approx-
imately 20 seconds. The problem may be caused by an external source of radio or
ultrasound waves.
X
See if PARKTRONIC functions in a different location. Night View Assist Plus*
Problem
Possible causes/consequences and
X XSolutions The picture quality of
Night View Assist Plus
has deteriorated. The windscreen wipers are smearing the windscreen.
X
Replace the wiper blades (Y page 308). The windscreen is smeared after cleaning the vehicle in a car wash.
X
Clean the windscreen (Y page 242). Windscreen chip damage in the camera's field of vision.
X
Replace the windscreen. The windscreen is misted up on the inside.
X
Demist the windscreen (Y page 179). The windscreen is iced up.
X
De-ice the windscreen (Y page 179). There is dirt on the inside of the windscreen.
X
Clean the inside of the windscreen (Y page 242).Headlamps
Problem
Possible causes/consequences and
X XSolutions The headlamps are mis-
ted up on the inside. Air humidity is very high.
X
Drive with the headlamps switched on.
The headlamps are demisted after a short distance. The headlamp housing is not sealed and moisture has been able
to enter.
X
Have the headlamps checked at a qualified specialist workshop. 294
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Auxiliary heating*
Display messages
Possible causes/consequences and
X
X Solutions FAIL The starter battery is not charged sufficiently or the system
is faulty.
X
Charge the starter battery.
X Make another attempt to switch on the auxiliary heating
using the remote control.
X Have the auxiliary heating checked at a qualified specialist
workshop. $ FAIL The signal transmission between the transmitter and the vehi-
cle is faulty.
X
Change your position in relation to the vehicle, moving
closer if necessary.
X Make another attempt to switch the auxiliary heating on or
off using the remote control. © FAIL There is not enough fuel in the fuel tank, or the auxiliary heat-
ing is faulty.
X
Refuel at the nearest filling station.
X Make another attempt to switch on the auxiliary heating
using the remote control.
X Have the auxiliary heating checked at a qualified specialist
workshop. Parking up the vehicle
Problem
Possible causes/consequences and
X XSolutions The vehicle is to be left
parked up for longer
than four weeks. The battery can be damaged through exhaustive discharge.
X
Disconnect the battery (Y page 321) or connect to a trickle
charger.
i Have the battery checked at a qualified specialist workshop,
e.g. a Mercedes-Benz Service Centre. The vehicle is to be left
parked up for longer
than six weeks. Damage resulting from non-use may occur if the vehicle is parked
up for long periods.
X
Visit a qualified specialist workshop and seek advice. 298
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bonnet
:upwards until the relevant bon-
net actuator cover ;no longer moves.
Bonnet actuator covers ;should now lie
flat against housing =(arrow).
X Close bonnet :(Ypage 219).
If bonnet :cannot be closed or the L
symbol appears in the multi-function display,
repeat the steps again. G
Risk of accident
If the bonnet can still not be engaged properly
or the Lsymbol appears in the multi-func-
tion display, do not continue driving. Other-
wise, the bonnet may open when driving and
block your view. Consult a qualified specialist
workshop. Otherwise, you may cause an acci-
dent and injure yourself and others. Resetting triggered NECK-PRO head
restraints
If the NECK-PRO head restraints are triggered
in an accident, you must reset the head
restraints on the driver's and the front-pas-
senger's seats. Otherwise, the additional pro-
tection will not be available in the event of
another rear-end collision. You can recognise
when head restraints have been triggered by
the fact that they have moved forwards and
can no longer be adjusted.
Mercedes-Benz recommends that you have
NECK-PRO head restraints checked at a quali-
fied specialist workshop, e.g. a Mercedes-
Benz Service Centre, following a rear-end col-
lision.
i This work requires a lot of strength. If you
have difficulty resetting the head
restraints, have this work carried out at a
qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. Example: Saloon
X
Tilt the top of the head restraint cushion
forwards in the direction of arrow :.
X Push the head restraint cushion down in
the direction of arrow ;as far as it will go.
X Push the head restraint cushion firmly
backwards in the direction of arrow =until
it engages.
X Repeat this procedure for the second head
restraint. Replacing batteries (key and remote
control)
Notes
It is advisable to have the batteries replaced
at a qualified specialist workshop, e.g. at a
Mercedes-Benz Service Centre. G
Risk of poisoning
Batteries contain toxic and caustic substan-
ces. For this reason, keep batteries away from
children.
If a battery is swallowed, consult a doctor
immediately. H
Environmental note
Do not dispose of batteries with the house-
hold rubbish. They contain highly toxic sub-
stances.
Take discharged batteries to a qualified spe-
cialist workshop, e.g. a Mercedes-Benz
Service Centre, or to a special collection point
for old batteries. Replacing batteries (key and remote control)
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