Display messages
Possible causes/consequences and
X
X Solutions J Brake
immedi‐
ately A malfunction has occurred while the HOLD function or Dis-
tronic Plus* is active.
or
Vehicles with manual transmission: with the HOLD function
activated, you have either:
R
opened the driver's door and released the seat belt or
R switched off the engine or
R opened the bonnet
A tone may also sound at regular intervals. The tone becomes
louder if you attempt to lock the vehicle.
You cannot start the engine.
X Paying attention to the traffic situation, immediately
depress the brake pedal firmly and hold until the display
message disappears.
X Prevent the vehicle from rolling away before you leave it
(Y page 107).
You can restart the engine. ? Coolant
Stop vehi‐
cle
Switch
engine off The coolant is too hot. In addition, the
?warning lamp in
the instrument cluster lights up and a warning tone sounds.
X Pull over and stop the vehicle safely and switch off the
engine, paying attention to road and traffic conditions.
X Make sure that the air supply to the radiator is not blocked,
e.g. by slush.
X Wait until the display message disappears before restarting
the engine. Otherwise, there is a risk of engine damage.
X Observe the coolant temperature gauge.
X If the coolant temperature increases again, visit a qualified
specialist workshop immediately. The poly-V-belt may have torn. A warning tone also sounds.
X
Pull over and stop the vehicle safely and switch off the
engine, paying attention to road and traffic conditions.
X Check the poly-V-belt.
X If the poly-V-belt is not damaged: do not start the engine
again until the display message goes out. Otherwise, there
is a risk of engine damage.
X If the poly-V-belt is torn: do not continue driving. Consult
a qualified specialist workshop. Display
messages
267Practical advice
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Display messages
Possible causes/consequences and
X
X Solutions ? The engine fan is faulty.
X
If the coolant temperature is less than 120 †, you can
continue driving to the nearest qualified specialist work-
shop.
X Avoid subjecting the engine to heavy loads (e.g. driving in
mountainous terrain) and stop-and-go driving. + Top up
coolant
See Own‐
er's Man‐
ual The coolant level is too low.
X
Top up the coolant, observing the warning notes before
doing so (Y page 221).
X Have the engine cooling system checked at a qualified spe-
cialist workshop if the coolant needs topping up more often
than usual. ¨ Vehicle
rising
Vehicles with AIRMATIC*: your vehicle is adjusting to the level
you have selected.
¨ Vehicle
rising
Please
wait
Vehicles with AIRMATIC*: the vehicle level is too low when
stationary. A warning tone also sounds.
X
Remain stationary.
X Wait until the display message disappears.
The vehicle has reached the level required for driving. ¨ STOP vehi‐
cle Vehi‐
cle too
low
G
Risk of accident
AIRMATIC* is faulty. A warning tone also sounds.
X Do not exceed a maximum speed of 80 km/h.
X Make only slight steering movements. Otherwise, the front
wing or the tyres could be damaged when you drive on.
X Listen for scraping sounds.
X Pull over and stop the vehicle, paying attention to road and
traffic conditions, and select a higher vehicle level.
The vehicle may be raised, depending on the type of mal-
function.
X Visit a qualified specialist workshop. ¨ Malfunc‐
tion
G
Risk of accident
The AIRMATIC* function is restricted. The vehicle's handling
characteristics may be affected.
X Do not exceed a maximum speed of 80 km/h.
X Visit a qualified specialist workshop. 268
Display
messagesPractical advice
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Display messages
Possible causes/consequences and
X
X Solutions ! Clean the
fuel fil‐
ter There is water in the fuel filter. The water must be drained
off
41
.
X Visit a qualified specialist workshop. ¯ Refill
AdBlue at
workshop
See Own‐
er's Man‐
ual
The AdBlue
®
level has fallen below the reserve range. A warn-
ing tone also sounds.
X Have the AdBlue ®
reservoir filled as soon as possible at a
qualified specialist workshop. ¯ Refill
AdBlue at
workshop
No start
in ..km
The AdBlue
®
level is only sufficient for the indicated route. A
warning tone also sounds.
X Have the AdBlue ®
reservoir filled as soon as possible at a
qualified specialist workshop. ¯ Refill
AdBlue at
workshop
Eng.
start not
possible
The AdBlue
®
tank is empty. A warning tone also sounds. You
can no longer start the engine.
X Consult a qualified specialist workshop immediately. ¯ Check
AdBlue
See Own‐
er's Man‐
ual
The AdBlue
®
system is malfunctioning. A warning tone also
sounds.
X Visit a qualified specialist workshop. ¯ AdBlue
No start
in ..km
The AdBlue
®
system is malfunctioning. A warning tone also
sounds.
X Visit a qualified specialist workshop immediately. ¯ AdBlue
Eng.
start not
possible
The AdBlue
®
system is malfunctioning. A warning tone also
sounds. You can no longer start the engine.
X Consult a qualified specialist workshop immediately. 41
Only for certain countries. Display
messages
269Practical advice
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Display messages
Possible causes/consequences and
X
X Solutions b Malfunc‐
tion See
Owner's
Manual The exterior lighting is faulty.
X
Visit a qualified specialist workshop. Vehicles with trailer coupling*: a fuse may have blown.
X
Check the fuses (Y page 328).
X If necessary, replace the blown fuse. Observe the warning
notes.
If the display message continues to be shown:
X Visit a qualified specialist workshop. ¸ Replace
air
cleaner
The engine air filter is dirty and must be replaced
42
.
X Visit a qualified specialist workshop. 4 Check
eng. oil
lev. when
next refu‐
elling The engine oil level has dropped to a critical level. A warning
tone also sounds.
X
Check the engine oil level ( Ypage 220).
X If necessary, top up the engine oil.
X Have the engine checked for leaks if the engine oil needs
topping up more often than usual. + Change
key bat‐
teries The key batteries are discharged.
X
Change the batteries ( Ypage 304). + Key not
detected
(red display
message)
The KEYLESS GO key* is not in the vehicle. A warning tone
also sounds.
If you switch off the engine, you can no longer centrally lock
the vehicle and no longer start the engine.
X
Pull over and stop the vehicle safely as soon as possible,
paying attention to road and traffic conditions.
X Locate the KEYLESS GO key*. The KEYLESS GO key* is not detected while driving because
a powerful radio transmitter is causing interference. A warn-
ing tone also sounds.
X
Pull over and stop the vehicle safely as soon as possible,
paying attention to road and traffic conditions.
X Remove the Start/Stop button* from the ignition
lock (Y page 75).
X Insert the key into the ignition lock and turn it to the desired
position. 42
Only for certain vehicles. 274
Display
messagesPractical advice
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Display messages
Possible causes/consequences and
X
X Solutions h Tyre pres‐
sure Cau‐
tion,
tyre malf.
G
Risk of accident
Vehicles with the tyre pressure monitor*: the pressure is
dropping rapidly in one or more of the tyres. A warning tone
also sounds.
X Stop the vehicle without making any sudden steering or
braking manoeuvres. Pay attention to traffic conditions as
you do so.
X Repair the faulty tyre or replace the wheel ( Ypage 309). h Tyre pres‐
sure
Check
tyre(s)
G
Risk of accident
Vehicles with tyre pressure monitor*: the tyre pressure has
dropped significantly in one or more of the tyres. A warning
tone also sounds.
X Stop the vehicle without making any sudden steering or
braking manoeuvres. Pay attention to traffic conditions as
you do so.
X Correct the tyre pressure (Y page 225).
X If necessary, repair any defective tyres or change the wheel
(Y page 309). & inopera‐
tive Bat‐
tery low The on-board voltage is too low. The auxiliary heating/venti-
lation* has switched off or cannot be switched on.
X
Drive for a longer distance.
The battery is being charged. The auxiliary heating/venti-
lation *can be reactivated as soon as there is sufficient on-
board voltage. & inopera‐
tive
Refuel
vehicle The fuel level in the fuel tank is too low. The auxiliary heat-
ing* cannot be switched on.
X
Refuel at the nearest filling station. & inopera‐
tive See
Owner's
Man.
The auxiliary heating
*is temporarily malfunctioning or is
defective.
X When the vehicle is on a level surface and the engine has
cooled down, make up to four attempts to switch on the
auxiliary heating*, waiting several minutes between each
attempt.
X If the auxiliary heating* does not switch on, visit a qualified
specialist workshop. 276
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Problem
Possible causes/consequences and
X
X Solutions Vehicles with the ECO
Start/Stop function:
you have started the
engine using the key.
The indicator lamp in
the ECO Start/Stop
function button does
not light up or goes out
again after a short time. You have deactivated the ECO Start/Stop function.
X
Activate the ECO Start/Stop function again (Y page 109). The ECO Start/Stop function is not available due to a fault.
X If the indicator lamp fails persistently, consult a qualified work-
shop. Warning and indicator lamps in the instrument cluster
Problem
Possible causes/consequences and
X
X Solutions !
The yellow ABS
warning lamp is
lit while the
engine is run-
ning. G
Risk of accident
ABS (Anti-lock Brake System) is deactivated due to a fault. For this
reason, ESP ®
(Electronic Stability Program), BAS (Brake Assist),
BAS PLUS* (Brake Assist PLUS), PRE-SAFE ®
, PRE-SAFE ®
Brake*,
the HOLD function, hill start assist and ESP ®
trailer stabilisation
are also deactivated, for example.
The brake system continues to function normally, but without the
functions listed above. Therefore, the wheels could lock if you
brake hard.
ATTENTION ASSIST is deactivated.
X Observe the additional messages in the multi-function display
(Y page 251).
X Drive on carefully.
X Visit a qualified specialist workshop. ·
The red distance
warning lamp*
lights up while
the vehicle is in
motion. G
Risk of accident
The distance to the vehicle in front is too small for the speed
selected.
X Increase the distance. ·
The red distance
warning lamp*
lights up while
the vehicle is in
motion. A warn-
ing tone also
sounds. G
Risk of accident
You are approaching a vehicle in front at too great a speed
X Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action. Troubleshooting
281Practical advice
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Problem
Possible causes/consequences and
X XSolutions ·
The red distance
warning lamp*
lights up while
the vehicle is in
motion. A warn-
ing tone also
sounds. G
Risk of accident
Distronic Plus* has detected a stationary obstacle in your line of
travel. The vehicle will not be braked automatically.
X Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action. ä
å
!
The yellow ESP
®
and ESP ®
OFF
warning lamps
and the yellow
ABS warning
lamp are lit while
the engine is
running. G
Risk of accident
ABS and ESP ®
are faulty. Other systems, e.g. BAS, BAS PLUS*,
PRE-SAFE ®
, PRE-SAFE ®
Brake*, the HOLD function, hill start
assist and ESP ®
trailer stabilisation, are also unavailable due to a
malfunction. The brake system continues to function normally, but
without the functions listed above. Therefore, the wheels could
lock if you brake hard, for example.
ATTENTION ASSIST is deactivated.
X Observe the additional messages in the multi-function display
(Y page 251).
X Drive on carefully.
X Visit a qualified specialist workshop. ä
The yellow ESP ®
warning lamp
flashes while the
vehicle is in
motion. G
Risk of accident
ESP ®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or Distronic Plus* is deactivated.
X Only depress the accelerator pedal as far as necessary when
pulling away.
X Release the accelerator pedal while you are driving.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
Exceptions: all models, except E 63 AMG (Y page 61), E 63 AMG
(Y page 62). å
The yellow ESP ®
OFF warning
lamp is lit while
the engine is
running. G
Risk of accident
ESP ®
and ESP ®
trailer stabilisation are deactivated. ESP ®
will not
stabilise the vehicle if it starts to skid or if a wheel starts to spin.
X Reactivate ESP ®
.
Exceptions: all models, except E 63 AMG (Y page 61), E 63 AMG
(Y page 62).
X Adapt your driving style to suit the road and weather conditions. 282
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Problem
Possible causes/consequences and
X
X Solutions ì
E 63 AMG:
The yellow ESP ®
Sport warning
lamp lights up
while the engine
is running. G
Risk of accident
ESP ®
Sport is activated. ESP ®
only stabilises the vehicle in
extreme situations. ESP ®
intervention may not be able to provide
sufficient assistance in such situations and the vehicle may start
to skid.
X Reactivate ESP ®
.
Exceptions: (Y page 62) ä
å
The yellow ESP
®
and ESP ®
OFF
warning lamps
are lit while the
engine is run-
ning. G
Risk of accident
ESP ®
, BAS, BAS PLUS*, PRE-SAFE ®
, PRE-SAFE ®
Brake*, the
HOLD function, hill start assist, the adaptive brake lights and
ESP ®
trailer stabilisation are unavailable due to a malfunction.
ESP ®
will not stabilise the vehicle if it starts to skid or if a wheel
starts to spin.
The brake system continues to function normally, but without the
functions listed above.
ATTENTION ASSIST is deactivated.
X Observe the additional messages in the multi-function display
(Y page 251).
X Drive on carefully.
X Visit a qualified specialist workshop. 6
The red SRS
warning lamp is
lit while the
engine is run-
ning. G
Risk of injury
There is a malfunction in the restraint system. The airbags or belt
tensioners may either be triggered unintentionally or, in the event
of an accident, not be triggered at all.
X Visit a qualified specialist workshop immediately. J
The yellow
reserve fuel
warning lamp
lights up while
the engine is
running. G
Risk of accident
The brake system is malfunctioning and the braking characteris-
tics may be affected.
X If the multi-function display shows a display message, please
observe this (Y page 251).
X Drive on carefully.
X Visit a qualified specialist workshop. Troubleshooting
283Practical advice
* optional
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