Problem Possible causes/consequences and
0050
0050Solutions You can no longer lock
or unlock the vehicle
using KEYLESS GO*.
KEYLESS GO* is in standby mode because the vehicle has not
been unlocked for an extended period.
X
Pull the door handle and then turn the key to position 2in the
ignition lock. KEYLESS-GO* is malfunctioning.
X
Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the 0036/0037button.
X Have the key checked at aqualified specialist workshop. There is interference from
apowerful source of radio waves.
X Lock/unlock the vehicle as described in the "Opening and clos-
ing in an emergency" section (Y page 249).You have lost
akey. X
Have the key cancelled at aMercedes-Benz Service Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. You have lost the emer-
gency key element.
X
Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. The key cannot be
turned in the ignition
lock. The key has been in position
0for aconsiderable time.
X Remove the key and reinsert it into the ignition lock.
X Check the starter battery and charge it if necessary
(Y page 273).
X Start the engine. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating* or inte-
rior lighting, and try to turn the key again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 273).
or
X Jump-start the vehicle (Y page 276).
or
X Consult aqualified specialist workshop. 248
TroubleshootingPractical advice
*o
ptional
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Vehicl
eidentificatio nnumber (VIN)
In additio ntobeing stampe donthe vehicle
identificatio nplate ,t he vehicl eide ntification
numbe r(VIN) is also stampe donto the vehicle
body .Itisloc ate dont he floor in front of the
right-hand front seat. X
Slide the right-hand front sea ttoits rear-
mos tposition.
X Slightl yraise front floor covering 008Aand
fol df loor covering flap 0046upwards.
Yo uw ills ee vehicl eide ntificatio nnumber
(VIN) 0047. Engine number
The engine numbe risstampe donthe crank-
case. Mor einformatio ncan be obtained from
any Mercedes-Benz Service Centre. Servic
eproducts and capacities
Service products includ ethe following:
R fuels (e.g. petrol ,diesel)
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windscree nwashe rc oncentrate
Mercedes-Benz recommends tha tyou use
products which have been teste dand spe-
ciall yapproved by Mercedes-Benz for your vehicl
eand ar elisted in this Mercedes-Benz
Owner' sManualint he relevant chapte ras:
R parts and service products ar ematched
R damage caused by the us eofnon-approved
service products is not covered by the
implied warranty
Yo uc an recognise service products approved
by Mercedes-Benz by the following inscrip-
tio nont he containers:
R MB-Freigab e(e.g. MB-Freigab e229.51)
R MB Approva l(e.g. MB Approva l229.51)
Othe rdesig nations or recommendations that
relate to alev el of quality or aspecification in
accordance with an MB Shee tnumbe r(such
as MB 229.5) have not necessaril ybeen
approved by Mercedes-Benz.
Yo uc an obtai nfurthe rinformatio nfrom any
Mercedes-Benz Service Centre. G
Ris
kofi njury
Whe nhandling ,storing and disposing of any
service products, please observe the relevant
regulations, as yo ucould otherwise endanger
yoursel fand others.
Kee pservice products away from children.
To protect your health ,donot allo wservice
products to come into contact with your eyes
or open wounds. See adoctor immediatel yif
any service product is swallowed. H
Environmental note
Dispose of service products in an environ-
mentally-responsibl emanner. Fuel
G
Ris
kofe xplosion
Fue lish ighl yf lammable. Fire ,nake dflames
and smoking are therefore prohibited when
handling fuels.
Before refuelling, turn off the engine and the
auxiliary heating *. Service products and capacities
287Technical data
*optional
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