2009 MAZDA MODEL MX-5 MIATA POWER RETRACTABLE HARDTOP top

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qUnderbody Maintenance
Road chemicals and salt used for ice and
snow removal and solvents used for dust
control may collect on the underbody. If
not removed, they will speed up rusting
and deterioration of such underbody parts
as fuel lines, frame, floor pan, and exhaust
system, even though these parts may be
coated with anti-corrosive material.
Thoroughly flush the underbody and
wheel housings with lukewarm or cold
water at the end of each winter. Try also
to do this every month.
Pay special attention to these areas
because they easily hide mud and dirt. It
will do more harm than good to wet
down the road grime without removing
it.
The lower edges of doors, rocker panels,
and frame members have drain holes that
should not be clogged. Water trapped
there will cause rusting.
WARNING
Dry wet brakes by driving very slowly
and applying the brakes lightly until
brake performance is normal: Driving with wet brakes is
dangerous. Increased stopping
distance or the vehicle pulling to one
side when braking could result in a
serious accident. Light braking will
indicate whether the brakes have
been affected.
qAluminum Wheel Maintenance
A protective coating is provided over the
aluminum wheels. Special care is needed
to protect this coating.
NOTE
lDo not use a wire brush or any abrasive
cleaner, polishing compound, or solvent on
aluminum wheels. They may damage the
coating.
lOnly use a mild soap or neutral detergent
and always use a sponge or soft cloth to
clean the wheels.
Rinse thoroughly with lukewarm or cold
water. Also, be sure to clean the wheels
after driving on dusty or salted roads. This
helps prevent corrosion.
lAvoid washing your vehicle in an automatic
car wash that uses high-speed or hard
brushes.
lIf your aluminum wheels lose luster, wax
the wheels.
(With Tire Pressure Monitoring System)
Check special requirements for Tire Pressure
Monitoring System.
Refer to Tires and Wheels on page 5-33.
q Convertible Top Maintenanceí
The convertible top is made of a special
high-grade material, but if it's not taken
good care of, hardening, staining, and loss
of luster will result. Maintain it under
these guidelines.
Washing
Do not wait until the convertible top gets
really dirty before cleaning it. Dirt that's
there too long will cause deterioration.
1. Before washing, remove dust and
coarse particulate with a soft brush.
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Maintenance and Care
íSome models.
Appearance Care
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2. Gently clean the convertible top with asynthetic neutral detergent, lots of
water, and a soft brush.
3. Rinse it thoroughly with clean water to remove all the soap.
4. Wipe it as dry as you can before the water dries on it.
5. Then allow it to dry completely before lowering it.
CAUTION
ØAutomatic and high-pressure car
washes are harmful to a
convertible top. Avoid them.
Ø Do not spray water directly on the
area where the window glass and
the convertible top meet. This
would probably cause water to
enter the cabin.
Ø Do not spray water with a hose or
a car washing device directly on
the seam area of the body and the
convertible top as it could result in
water penetrating the trunk.
Appearance (Polyvinyl only)
Dress the convertible top once a month
after washing and drying it well. For best
results, use a water-based leather
treatment or vinyl top dressing. This will
help maintain good appearance and
material condition of the convertible top.
CAUTION
ØSome leather treatment products
can ruin the convertible top's
gloss. Be careful of the one you
choose.
Ø Test on an inconspicuous, small
corner of the convertible top if you
are not sure.
Ø Do not get any car wax on the
convertible top.
If you do, remove it with a good
leather cleaner.
Ø Too much treatment on the
convertible top can be as
damaging as too little. Follow the
manufacturer's directions.
Do not overdo it!
Ø Let the convertible top dry
completely before lowering after
applying treatment or dressing.
qHardtop Maintenanceí
Washing
To help protect the hardtop's finish, use a
soft cloth or sponge to wash it.
Insects, tar, tree sap, bird droppings,
industrial fallout, and similar deposits can
damage the finish if they are not removed
immediately. When prompt washing with
plain water is ineffective use a mild soap
made for use on vehicles.
Maintenance and Care
Appearance Care
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CAUTION
ØDon't use an automatic car wash.
Ø Don't use strong soap, chemical
detergents, or hot water, and don't
wash the hardtop in direct
sunlight or when the surface is
warm.
Thoroughly rinse with lukewarm or cold
water. Don't allow soap to dry on the
finish.
Waxing
Wax the hardtop when water no longer
beads on the paint. Always wash and dry
it before waxing.
CAUTION
Ø Wiping off dust or dirt with a dry
cloth will scratch the finish.
Ø Don't use abrasive wax. This may
damage the protective coating and
discolor or deteriorate the paint.
NOTE
A spot remover to remove oil, tar, and similar
materials will usually also take off the wax.
Rewax these areas.
Interior Care
q Dashboard Precautions
Prevent caustic solutions such as perfume
and cosmetic oils from contacting the
dashboard. They'll damage and discolor it.
If these solutions get on the dashboard,
wipe them off immediately.
CAUTION
Do not use glazing agents.
Glazing agents contain ingredients
which may cause discoloration,
wrinkling, cracks and peeling.
qCleaning the Upholstery and
Interior Trim
Vinyl
Remove dust and loose dirt from vinyl
with a whisk broom or vacuum cleaner.
Clean vinyl with a leather-and-vinyl
cleaner.
Leatherí
Real leather is not uniform and may have
scars, scratches, and wrinkles. Clean it
with a leather cleaner or mild soap.
If the leather gets wet from rain, remove
the moisture as soon as possible and dry
in a shaded area.
If the seats get wet, promptly remove
moisture with a dry cloth and allow it to
further dry in a shaded area.
If moisture is not removed, it will cause
hardening and shrinkage of the leather.
Do not leave vinyl products on the seats
for long periods as they may affect the
leather quality and coloring.
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Maintenance and Care
íSome models.
Appearance Care
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Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
NOTE
If it becomes necessary to have the components or wiring system for the supplementary restraint
system modified to accommodate a person with certain medical conditions in accordance with a
certified physician, contact an Authorized Mazda Dealer.
qSTEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
qSTEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting your dealership
management, you can reach Mazda North American Operations by one of the following
ways.
Log on: at www.mazdaUSA.com
Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.
E-mail: click on “Contact Us ”located on the “Inside Mazda ”tab, or at the bottom of the
page at www.mazdaUSA.com
By phone at: 1 (800) 222-5500
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
9-2
Customer Information and Reporting Safety Defects
Customer Assistance
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Customer Assistance (Canada)
qSatisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition. In
our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
qSTEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General
Manager.
qSTEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc.Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 9-8).
qSTEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800)
263-4680.
Provide the Department with the following information:
1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the “Vehicle Identification Labels ”page
of section 10 of this manual for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure your satisfaction.
9-6
Customer Information and Reporting Safety Defects
Customer Assistance
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Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qSTEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
qSTEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
Customer Information and Reporting Safety Defects
Customer Assistance
9-9
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Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qSTEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
lIf your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
lIf it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, go to STEP2.
qSTEP 2: Contact Mazda Motor de Mexico
If for any reason you feel the need for further assistance after contacting your dealership
management and it becomes necessary to have the components or wiring system for the
supplementary restraint system modified to accommodate a person with certain medical
conditions in accordance with a certified physician, you can reach Mazda Motor de Mexico
by one of the following ways.
Log on: at www.MazdaMexico.com.mx
Answers to many questions, including how to locate or contact a local Mazda dealership in
Mexico, can be found here.
E-mail: click on “Contactanos ”at the top of the page at www.MazdaMexico.com.mx
By phone at: 1 (866) 315 0220
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
9-10
Customer Information and Reporting Safety Defects
Customer Assistance
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Form No.8Z78-EA-08K

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Uniform Tire Quality Grading System (UTQGS)
This information relates to the tire grading system developed by the U.S. National
Highway Traffic Safety Administration for grading tires by tread wear, traction, and
temperature performance.
qTread Wear
The tread wear grade is a comparative rating based on the wear rate of the tire when tested
under controlled conditions on a specified government test course.
For example, a tire graded 150 would wear one-and-a-half times as well on the government
course as a tire graded 100.
The relative performance of tires depends upon the actual conditions of their use, however,
and may depart significantly from the norm because of variations in driving habits, service
practices and differences in road characteristics and climate.
qTraction-AA, A, B, C
The traction grades, from highest to lowest, are AA, A, B, and C. These grades represent
the tire's ability to stop on wet pavement as measured under controlled conditions on
specified government test surfaces of asphalt and concrete. A tire marked C may have poor
traction performance.
WARNING
The traction grade assigned to this tire is based on braking (straight ahead) traction
tests and does not include acceleration cornering (turning), hydroplaning, or peak
traction characteristics.
qTemperature-A, B, C
The temperature grades A (the highest), B, and C, represent the tire's resistance to the
generation of heat and its ability to dissipate heat when tested under controlled conditions
on a specified indoor laboratory test wheel.
Sustained high temperature can cause the material of the tire to degenerate and reduce tire
life, and excessive temperatures can lead to sudden tire failure.
Grade C corresponds to a level of performance which all passenger vehicle tires must meet
under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent
higher levels of performance on the laboratory test wheel than the minimum required by
law.
Customer Information and Reporting Safety Defects
Uniform Tire Quality Grading System (UTQGS)
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