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WARNING
Use only the front and rear jacking
positions recommended in this manual:Attempting to jack the vehicle in
positions other than those
recommended in this manual is
dangerous. The vehicle could slip off
the jack and seriously injure or even
kill someone. Use only the front and
rear jacking positions recommended
in this manual.
Use only the jack provided with your
Mazda: Using a jack that is not designed for
your Mazda is dangerous. The vehicle
could slip off the jack and seriously
injure someone.
Never place objects under the jack: Jacking the vehicle with an object
under the jack is dangerous. The jack
could slip and someone could be
seriously injured by the jack or the
falling vehicle.
4. Turn the lug wrench clockwise and raise the vehicle high enough so that
the spare tire can be installed. Before
removing the lug nuts, make sure your
Mazda is firmly in position and that it
cannot slip or move.
5. Remove the lug nuts by turning themcounterclockwise; then remove the
wheel and center cap.
qLocking Lug Nutsí
If your vehicle has optional antitheft
wheel lug nuts, one on each wheel will
lock the tires and you must use a special
key to unlock them. This key is attached
to the lug wrench and is stored with the
spare tire. Register them with the lock
manufacturer by filling out the card
provided in the glove box and mailing it
in the accompanying envelope. If you lose
this key, consult an Authorized Mazda
Dealer or use the lock manufacturer's
order form, which is with the registration
card.
Special key
Antitheft lug nut
To remove an antitheft lug nut
1. Obtain the key for the antitheft lug nut.
2. Place the key on top of the nut, and be
sure to hold the key square to it. If you
hold the key at an angle, you may
damage both key and nut. Don't use a
power impact wrench.
3. Place the lug wrench on top of the key and apply pressure. Turn the wrench
counterclockwise.
7-8
In Case of an Emergency
íSome models.
Flat Tire
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Interior Care
qDashboard Precautions
Prevent caustic solutions such as perfume
and cosmetic oils from contacting the
dashboard. They'll damage and discolor it.
If these solutions get on the dashboard,
wipe them off immediately.
CAUTION
Do not use glazing agents.
Glazing agents contain ingredients
which may cause discoloration,
wrinkling, cracks and peeling.
qCleaning the Upholstery and
Interior Trim
Vinyl
Remove dust and loose dirt from vinyl
with a whisk broom or vacuum cleaner.
Clean vinyl with a leather-and-vinyl
cleaner.
Leatherí
Real leather isn't uniform and may have
scars, scratches, and wrinkles. Clean it
with a leather cleaner or mild soap.
Wipe it with a dampsoft cloth; then dry
and buff it with a drysoft cloth.
Fabricí
Remove dust and loose dirt from fabric
with a whisk broom or vacuum cleaner.
Clean it with a mild soap solution good
for upholstery and carpets. Remove fresh
spots immediately with a fabric spot
cleaner. To keep the fabric looking clean and
fresh, take care of it. Otherwise its color
will be affected, it can be stained easily,
and its fire-resistance may be reduced.
CAUTION
Use only recommended cleaners and
procedures. Others may affect
appearance and fire-resistance.
q
Cleaning the Lap/Shoulder Belt
Webbing
Clean the webbing with a mild soap
solution recommended for upholstery or
carpets. Follow instructions. Don't bleach
or dye the webbing; this may weaken it.
After cleaning the belts, thoroughly dry
the belt webbing and make sure there is
no remaining moisture before retracting
them.
WARNING
Have an Authorized Mazda Dealer
replace damaged seat belts
immediately:
Using damaged seat belts is
dangerous. In a collision, damaged
belts cannot provide adequate
protection.
Maintenance and Care
Appearance Care
8-57íSome models.
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Customer Assistance (Canada)
qSatisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition. In
our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
qSTEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General
Manager.
qSTEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc.Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 9-8).
qSTEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800)
263-4680.
Provide the Department with the following information:
1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the “Vehicle Identification Labels” page
of section 10 of this manual for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure your satisfaction.
9-6
Customer Information and Reporting Safety Defects
Customer Assistance
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Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qSTEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
qSTEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
Customer Information and Reporting Safety Defects
Customer Assistance
9-9
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