2009 MAZDA MODEL 3 4-DOOR phone

Black plate (103,1)
NOTElIf the security indicator light illuminates
and stays on when the ignition switch is
turned to the ON position, the engine will
not start.
lSignals from a TV or radio station, or from
a transceiver or a mobile telephone, could
interfere with your immobilizer system. If
you are using the proper key and your
engine fails to start, check the security
indicator light. If it is flashing, remove the
ignition key and wait 2 seconds or more,
then reinsert it and try starting the engine
again. If it does not start after 3 or more
tries, contact an Authorized Mazda Dealer.
lIf the security indicator light flashes
continuously while you are driving, do not
shut off the engine. Go to an Authorized
Mazda Dealer and have it checked. If you
shut off the engine while the light is
flashing you will not be able to restart it.
lSince the electronic codes are reset when
repairing the immobilizer system, the keys
are needed. Bring all the existing keys to an
Authorized Mazda Dealer.
qModification and Add-On
Equipment
Mazda cannot guarantee the immobilizer
system's operation if the system has been
modified or if any add-on equipment has
been installed.
CAUTION
To avoid damage to your vehicle, do
not modify the system or install any
add-on equipment to the immobilizer
system or the vehicle.
Theft-Deterrent Systemí
If the theft deterrent system detects an
inappropriate entry into the vehicle, which
could result in the vehicle or its contents
being stolen, the alarm alerts the
surrounding area of an abnormality by
sounding the horn and flashing the hazard
warning lights.
Refer to Operation on page 3-29.
NOTE
lThe theft-deterrent system operates with the
key or the keyless entry system transmitter.
lThe system will not function unless it is
properly armed. To properly secure the
vehicle, always make sure all windows are
completely closed and all doors and the
trunk lid/liftgate are locked before leaving
the vehicle. Remember to take your key and
transmitter.
qOperation
System triggering conditions
The horn sounds intermittently and the
hazard warning lights flash for about 3
minutes when the system is triggered by
any one of the following:
lForcing open a door, the hood or the
trunk lid/liftgate.
lUnlocking a door with the door lock
switch.
lOpening a door by operating an inside
door-lock knob.
lOpening the hood by operating the
hood release handle.
lOpening the trunk lid by operating the
trunk lid release lever.
If the system is triggered again, the lights
and horn will activate until a door or the
trunk lid is unlocked with the key or with
the transmitter.
Knowing Your Mazda
Security System
3-29íSome models.
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Operating Tips for Audio
System
WARNING
Do not adjust the audio control
switches while driving the vehicle:Adjusting the audio while driving the
vehicle is dangerous as it could
distract your attention from the
vehicle operation which could lead to
a serious accident. Always adjust the
audio while the vehicle is stopped.
Even if the audio control switches are
equipped on the steering wheel, learn
to use the switches without looking
down at them so that you can keep
your maximum attention on the road
while driving the vehicle.
CAUTION
For the purposes of safe driving,
adjust the audio volume to a level
that allows you to hear sounds
outside of the vehicle including car
horns and particularly emergency
vehicle sirens.
NOTE
lTo prevent the battery from being
discharged, do not leave the audio system
on for a long period of time when the
engine is not running.
lIf a cellular phone or CB radio is used in
or near the vehicle, it could cause noise to
occur from the audio system, however, this
does not indicate that the system has been
damaged.
q Radio Reception
AM characteristics
AM signals bend around such things as
buildings or mountains and bounce off the
ionosphere. Therefore, they can reach
longer distances than FM signals. Because
of this, two stations may sometimes be
picked up on the same frequency at the
same time.
Station 2
Station 1 Ionosphere
FM characteristics
An FM broadcast range is usually about
40
―50 km (25 ―30 miles) from the
source. Because of extra coding needed to
break the sound into two channels, stereo
FM has even less range than monaural
(non-stereo) FM.
FM Station
40—50km
(25—30 miles)
Interior Comfort
Audio System
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lValid credit card information (type,
number, expiration date)
When you are ready to receive the on-air
activation signals you will be instructed
(for activation via phone) to turn on your
tuner, have the antenna pointed skyward,
and to set the channel to channel 184.
Once the signal is sent from the national
studio it may take up to 10 minutes to be
received by your unit.
NOTE
On-air activation is completed after the
procedure, in most cases from 10 seconds to
10 minutes.
*ESN: Electronic Serial Number
SIRIUS operation
All operations of the satellite radio are
conducted by means of the audio unit.
SIRIUS radio mode selection
When the satellite button is pressed during
ACC ON, it will play the last SIRIUS
channel in use before the mode was
switched over to another mode or the
power was turned off.
When the satellite button is pressed in a
mode other than the SIRIUS mode, the
last channel in use will be received. Every time the satellite button is pressed,
the bank changes in the order shown
below.
SR2
SR1
SR3
NOTE
SR1, SR2 and SR3: 6 stations can be stored in
each bank for convenient access to your
favorite stations.
Operation in the initial state
It may take some time to start up the
equipment when it is in the initial state,
when there is a change in the user's
subscription condition, or when the
SIRIUS channel map is changed.
“UPDATING xx% ”is displayed when the
SIRIUS channel map is changed. If the
unit is initialized or the user contract
content is changed, “UPDATING ”is
displayed. Updating could take as long as
3 minutes depending on the geographical
area. When the unit is in an initialized
state, channel 184 is displayed after the
display indicates “UPDATING 100% ”.If
the SIRIUS channel map or the user
contract content is changed, the channel
prior to the change is displayed after
“ UPDATING ”is displayed. After the
initialization display, it may take as long
as 12 seconds to receive channel 184.
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Interior Comfort
Audio System
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Black plate (263,1)
Accessory Sockets
The ignition switch must be in the ACC
or ON position to prevent the battery from
discharging.
Only use genuine Mazda accessories or
the equivalent requiring no greater than
120 W (DC 12 V, 7 A).
CAUTION
To prevent accessory socket damage
or electrical failure, pay attention to
the following:
ØDo not use accessories that require
more than 120 W (DC 12 V, 7 A).
Ø Do not use accessories that are not
genuine Mazda accessories or the
equivalent.
Ø Close the cover when the accessory
socket is not in use to prevent
foreign objects and liquids from
getting into the accessory socket.
Ø Correctly insert the plug into the
accessory socket.
Noise may occur on the audio
playback depending on the device
connected to the accessory socket.
NOTE
To prevent discharging of the battery, do not
use the socket for long periods with the engine
off or idling.
When placing an electrical device (e.g.
cellular phone) in the tray which is
connected to the accessory socket, pass
the connection plug cord through the slot
in the cap.
Cap slot, closed
Cap slot, opened
1. Open the lid by pulling the upper release catch.
2. Remove the tray mat.
3. Using a coin, turn the cap counterclockwise (about 45° from the
closed position) and remove it.
NOTE
Do NOT discard the cap.
4. Open the tray by pulling the lower release catch.
Interior Comfort
Interior Equipment
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Black plate (353,1)
9
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 9-2 Customer Assistance (U.S.A.) ............ 9-2
Customer Assistance (Canada) ........... 9-7
Customer Assistance (Puerto Rico) ... 9-10
Customer Assistance (Mexico) ......... 9-11
Mazda Importer/Distributors ............... 9-13 Importer/Distributor .......................... 9-13
Distributor in Each Area ................... 9-13
Warranty ................................................ 9-15 Warranties for Your Mazda ............... 9-15
Outside the United States .................. 9-16
Outside Canada ................................. 9-17
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 9-18
Add-On Non-Genuine Parts and
Accessories ....................................... 9-19
Cell Phones ............................................. 9-20 Cell Phones Warning ......................... 9-20
Type Approval of Equipment ............... 9-21 Type Approval of Equipment ............ 9-21
Uniform Tire Quality Grading System
(UTQGS) ................................................ 9-24 Uniform Tire Quality Grading System
(UTQGS) .......................................... 9-24 Tire Information (U.S.A.) ..................... 9-26
Tire Labeling ..................................... 9-26
Location of the Tire Label
(Placard) ............................................ 9-32
Tire Maintenance .............................. 9-35
Vehicle Loading ................................ 9-38
Steps for Determining the Correct Load
Limit: ................................................ 9-45
Reporting Safety Defects ....................... 9-46 Reporting Safety Defects (U.S.A.) .... 9-46
Reporting Safety Defects (Canada) ... 9-47
Service Publications .............................. 9-48 Service Publications .......................... 9-48
9-1
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Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
NOTE
If it becomes necessary to have the components or wiring system for the supplementary restraint
system modified to accommodate a person with certain medical conditions in accordance with a
certified physician, contact an Authorized Mazda Dealer.
qSTEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
lIf your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
lIf it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, go to STEP2.
qSTEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting your dealership
management and it becomes necessary to have the components or wiring system for the
supplementary restraint system modified to accommodate a person with certain medical
conditions in accordance with a certified physician, you can reach Mazda North American
Operations by one of the following ways.
Log on: at www.mazdaUSA.com
Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.
E-mail: click on “Contact Us ”located on the “Inside Mazda ”tab, or at the bottom of the
page at www.mazdaUSA.com
By phone at: 1 (800) 222-5500
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Customer Information and Reporting Safety Defects
Customer Assistance
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By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located onthe upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you live outside the U.S.A., please contact your nearest Mazda Distributor.
q STEP 3: Contact Better Business Bureau (BBB)
Mazda North American Operations realizes that mutual agreement on some issues may not
be possible. As a final step to ensure that your concerns are being fairly considered, Mazda
North American Operations has agreed to participate in a dispute settlement program
administered by the Better Business Bureau (BBB) system, at no cost to you the consumer.
BBB AUTO LINE works with consumers and the manufacturer in an attempt to reach a
mutually acceptable resolution of any warranty related concerns. If the BBB is not able to
facilitate a settlement they will provide an informal hearing before an arbitrator.
You are required to resort to BBB AUTO LINE before exercising rights or seeking
remedies under the Federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq. To the
extent permitted by the applicable state “Lemon Law ”, you are also required to resort to
BBB AUTO LINE before exercising any rights or seeking remedies under the “Lemon
Law ”. If you choose to seek remedies that are not created by the Magnuson-Moss Warranty
Act or the applicable state “Lemon Law ”, you are not required to first use BBB AUTO
LINE.
Customer Information and Reporting Safety Defects
Customer Assistance
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Customer Assistance (Canada)
qSatisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition. In
our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
qSTEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General
Manager.
qSTEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc.Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 9-9).
qSTEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800)
263-4680.
Provide the Department with the following information:
1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the “Vehicle Identification Labels ”page
of section 10 of this manual for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure your satisfaction.
Customer Information and Reporting Safety Defects
Customer Assistance
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