Introduction 4
Instrument Cluster 10
Warning lights and chimes 10
Gauges 14
Entertainment Systems 16
AM/FM stereo with CDX6/MP3 16
Auxiliary input jack (Line in) 23
USB port 25
Satellite radio information 27
Navigation system 30
SYNC 30
Climate Controls 31
Automatic temperature control 31
Rear window defroster 36
Lights 37
Headlamps 37
Turn signal control 41
Bulb replacement 42
Driver Controls 52
Windshield wiper/washer control 52
Steering wheel adjustment 53
Power windows 56
Mirrors 58
Speed control 60
Moon roof 65
Message center 70
Locks and Security 80
Keys 80
Locks 82
Anti-theft system 96
Table of Contents
1
2009 MKZ(378)
Owners Guide
USA(fus)
Vehicle Symbol Glossary
Power Windows
Front/Rear
Power Window Lockout
Child Safety Door
Lock/UnlockInterior Luggage
Compartment Release
Panic AlarmEngine Oil
Engine CoolantEngine Coolant
Temperature
Do Not Open When HotBattery
Avoid Smoking, Flames,
or SparksBattery Acid
Explosive GasFan Warning
Power Steering FluidMaintain Correct Fluid
LevelMAX
MIN
Service Engine SoonEngine Air Filter
Passenger Compartment
Air FilterJack
Check Fuel CapLow Tire Pressure
Warning
2009 MKZ(378)
Owners Guide
USA(fus)
Introduction
9
U.S. DOT Tire Identification Number (TIN)
Both U.S. and Canada Federal regulations require tire manufacturers to
place standardized information on the sidewall of all tires. This
information identifies and describes the fundamental characteristics of
the tire and also provides a U.S. DOT Tire Identification Number for
safety standard certification and in case of a recall.
This begins with the letters “DOT” and indicates that the tire meets all
federal standards. The next two numbers or letters are the plant code
designating where it was manufactured, the next two are the tire size
code and the last four numbers represent the week and year the tire was
built. For example, the numbers 317 mean the 31st week of 1997. After
2000 the numbers go to four digits. For example, 2501 means the 25th
week of 2001. The numbers in between are identification codes used for
traceability. This information is used to contact customers if a tire defect
requires a recall.
Tire replacement requirements
Your vehicle is equipped with tires designed to provide a safe ride and
handling capability.
WARNING:Only use replacement tires and wheels that are the
same size, load index, speed rating and type (such as P-metric
versus LT-metric or all-season versus all-terrain) as those originally
provided by Ford. The recommended tire and wheel size may be found
on either the Safety Compliance Certification Label or the Tire Label
which is located on the B-Pillar or edge of the driver’s door. If this
information is not found on these labels then you should consult your
Ford dealer. Use of any tire or wheel not recommended by Ford can
affect the safety and performance of your vehicle, which could result in
an increased risk of loss of vehicle control, vehicle rollover, personal
injury and death. Additionally the use of non-recommended tires and
wheels could cause steering, suspension, axle or transfer case/power
transfer unit failure. If you have questions regarding tire replacement,
see an authorized dealer.
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Owners Guide
USA(fus)
Tires, Wheels and Loading
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The Traction Control™ switch is
located on the instrument panel.
The Traction Control™ system will
automatically turn on every time the
ignition is turned off and on. The
Traction Control™ system should
normally be left on.
If you should become stuck in snow
or ice or on a very slippery road
surface, try switching the Traction
Control™ system off by pressing the
switch on the instrument panel. Switching the Traction Control™ system
off may allow excess wheel spin to “dig” the vehicle out and enable a
successful “rocking” maneuver. When the Traction Control™ system is
off, an indicator light will illuminate and will remain on until the system
is turned back on or the ignition is turned off and on. Remember to
switch the Traction Control™ system back on once the vehicle is no
longer stuck.
If a system fault is detected, the traction control active light will
illuminate, the Traction Control™ button will not turn the system on or
off and your vehicle should be serviced by an authorized dealer.
STEERING
To help prevent damage to the power steering system:
•Never hold the steering wheel at its furthest turning points (until it
stops) for more than a few seconds when the engine is running.
•Do not operate the vehicle with a low power steering pump fluid level
(below the MIN mark on the reservoir).
•Some noise is normal during operation. If excessive, check for low
power steering pump fluid level before seeking service by your
authorized dealer.
•Heavy or uneven steering efforts may be caused by low power steering
pump fluid level. Check for low power steering pump fluid level before
seeking service by your authorized dealer.
•Do not fill the power steering pump reservoir above the MAX mark on
the reservoir, as this may result in leaks from the reservoir.
If the power steering system breaks down (or if the engine is turned
off), you can steer the vehicle manually, but it takes more effort.
2009 MKZ(378)
Owners Guide
USA(fus)
Driving
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WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer.
WARNING:Do not spin the wheels at over 35 mph (56 km/h).
The tires may fail and injure a passenger or bystander.
Emergency maneuvers
•In an unavoidable emergency situation where a sudden sharp turn
must be made, remember to avoid “over-driving” your vehicle (i.e.,
turn the steering wheel only as rapidly and as far as required to avoid
the emergency). Excessive steering will result in less vehicle control,
not more. Additionally, smooth variations of the accelerator and/or
brake pedal pressure should be utilized if changes in vehicle speed are
called for. Avoid abrupt steering, acceleration or braking which could
result in an increased risk of loss of vehicle control, vehicle rollover
and/or personal injury. Use all available road surface to return the
vehicle to a safe direction of travel.
•In the event of an emergency stop, avoid skidding the tires and do not
attempt any sharp steering wheel movements.
•If the vehicle goes from one type of surface to another (i.e., from
concrete to gravel) there will be a change in the way the vehicle
responds to a maneuver (steering, acceleration or braking). Again,
avoid these abrupt inputs.
AWD Systems (if equipped)
AWD uses all four wheels to power the vehicle. This increases traction,
enabling you to drive over terrain and road conditions that a
conventional two-wheel drive vehicle cannot.
Sand
When driving over sand, try to keep all four wheels on the most solid
area of the trail. Avoid reducing the tire pressures but shift to a lower
gear and drive steadily through the terrain. Apply the accelerator slowly
and avoid spinning the wheels.
If your vehicle is equipped with an automatic transmission:When
driving at slow speeds in deep sand under high outside temperatures,
use L (Low) gear when possible. L (Low) gear operation will maximize
the engine and transmission cooling capability.
2009 MKZ(378)
Owners Guide
USA(fus)
Driving
205
Driving on snow and ice
Note:Excessive tire slippage can cause transmission damage.
AWD vehicles have advantages over 2WD vehicles in snow and ice but
can skid like any other vehicle.
Should you start to slide while driving on snowy or icy roads, turn the
steering wheel in the direction of the slide until you regain control.
Avoid sudden applications of power and quick changes of direction on
snow and ice. Apply the accelerator slowly and steadily when starting
from a full stop.
Avoid sudden braking as well. Although an AWD vehicle may accelerate
better than a two-wheel drive vehicle in snow and ice, it won’t stop any
faster, because as in other vehicles, braking occurs at all four wheels. Do
not become overconfident as to road conditions.
Make sure you allow sufficient distance between you and other vehicles
for stopping. Drive slower than usual and consider using one of the lower
gears. In emergency stopping situations, apply the brake steadily. Since
your vehicle is equipped with a four wheel anti-lock brake system (ABS),
do not “pump” the brakes. Refer to theBrakessection of this chapter
for additional information on the operation of the anti-lock brake system.
Maintenance and Modifications
The suspension and steering systems on your vehicle have been designed
and tested to provide predictable performance whether loaded or empty
and durable load carrying capability. For this reason, Ford Motor
Company strongly recommends that you do not make modifications such
as adding or removing parts (such as lift kits or stabilizer bars) or by
using replacement parts not equivalent to the original factory equipment.
Any modifications to a vehicle that raise the center of gravity can make
it more likely the vehicle will rollover as a result of a loss of control.
Ford Motor Company recommends that caution be used with any vehicle
equipped with a high load or device (such as ladder or luggage racks).
Failure to maintain your vehicle properly may void the warranty, increase
your repair cost, reduce vehicle performance and operational capabilities
and adversely affect driver and passenger safety. Frequent inspection of
vehicle chassis components is recommended if the vehicle is subjected to
heavy off-highway usage.
2009 MKZ(378)
Owners Guide
USA(fus)
Driving
208
IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
1. Power steering fluid reservoir
2. Transmission fluid dipstick
3. Brake fluid reservoir
4. Battery
5. Power distribution box
6. Air filter assembly
7. Engine oil dipstick
8. Engine oil filler cap
9. Windshield washer fluid reservoir
10. Engine coolant reservoir
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Owners Guide
USA(fus)
Maintenance and Specifications
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If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
When this occurs the vehicle will still operate. However:
•The engine power will be limited.
•The air conditioning system will be disabled.
Continued operation will increase the engine temperature and the engine
will completely shut down, causing steering and braking effort to
increase.
Once the engine temperature cools, the engine can be re-started. Take
your vehicle to an authorized dealer as soon as possible to minimize
engine damage.
When fail-safe mode is activated
You have limited engine power when in the fail-safe mode, so drive the
vehicle with caution. The vehicle will not be able to maintain high-speed
operation and the engine will run rough. Remember that the engine is
capable of completely shutting down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
5. Re-start the engine and take your vehicle to an authorized dealer.
Driving the vehicle without repairing the engine problem
increases the chance of engine damage. Take your vehicle to an
authorized dealer as soon as possible.
FUEL FILTER
Your vehicle is equipped with a lifetime fuel filter that is integrated with
the fuel tank. Regular maintenance or replacement is not needed.
2009 MKZ(378)
Owners Guide
USA(fus)
Maintenance and Specifications
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