Seating and Safety Restraints 102
Seating 102
Safety restraints 112
Airbags 126
Child restraints 141
Tires, Wheels and Loading 158
Tire information 158
Tire inflation 160
Tire Pressure Monitoring System (TPMS) 173
Vehicle loading 178
Trailer towing 183
Recreational towing 183
Driving 185
Starting 185
Brakes 190
AdvanceTrac192
Traction Control™ 196
Transmission operation 198
Reverse sensing system 201
Roadside Emergencies 210
Getting roadside assistance 210
Hazard flasher switch 211
Fuel pump shut-off switch 212
Fuses and relays 212
Changing tires 218
Wheel lug nut torque 224
Jump starting 225
Wrecker towing 231
Customer Assistance 233
Reporting safety defects (U.S. only) 239
Reporting safety defects (Canada only) 240
Cleaning 241
Table of Contents
2
2009 MKZ(378)
Owners Guide
USA(fus)
ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
2009 MKZ(378)
Owners Guide
USA(fus)
Roadside Emergencies
210
WARNING:When a wheel is installed, always remove any
corrosion, dirt or foreign materials present on the mounting
surfaces of the wheel or the surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Ensure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with
the mounting surfaces of the wheel. Installing wheels without correct
metal-to-metal contact at the wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to come off while the vehicle is in
motion, resulting in loss of control.
Note:Inspect the wheel pilot hole
prior to installation. If there is
visible corrosion in wheel pilot hole,
remove loose particles by wiping
with clean rag and apply grease.
Apply grease only to the wheel pilot
hole surface by smearing a “dime”
(1 square cm) sized glob of grease
around the wheel pilot surface (1)
with end of finger. DO NOT apply
grease to lugnut/stud holes or
wheel-to-brake surfaces.
JUMP STARTING
WARNING:The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
2009 MKZ(378)
Owners Guide
USA(fus)
Roadside Emergencies
225
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
Connecting the jumper cables
1. Connect the positive (+) jumper cable to the positive (+) terminal of
the discharged battery.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
+–+–
2009 MKZ(378)
Owners Guide
USA(fus)
Roadside Emergencies
226
4. Make the final connection of the negative (-) cable to an exposed
metal part of the stalled vehicle’s engine, away from the battery and the
carburetor/fuel injection system.Do notuse fuel lines, engine rocker
covers or the intake manifold asgroundingpoints.
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of
both engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
+–+–
2009 MKZ(378)
Owners Guide
USA(fus)
Roadside Emergencies
228
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle’s battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
+–+–
+–+–
2009 MKZ(378)
Owners Guide
USA(fus)
Roadside Emergencies
230
waxing .....................................242
wheels ......................................242
wiper blades ............................244
Climate control (see Air
conditioning or Heating) ......31, 33
Clock ............................................55
Compass, electronic
set zone adjustment .................73
Console
overhead ....................................54
Controls
power seat ...............................105
steering column ........................63
Coolant
checking and adding ..............258
refill capacities ................261, 280
specifications ..........................280
Cruise control
(see Speed control) ....................60
Cupholder(s) .............................112
Customer Assistance ................210
Ford Extended Service
Plan ..........................................237
Getting assistance outside the
U.S. and Canada .....................238
Getting roadside assistance ...210
Getting the service you
need .........................................233
Ordering additional owner’s
literature .................................239
Utilizing the
Mediation/Arbitration
Program ...................................237
D
Daytime running lamps
(see Lamps) ................................38Dipstick
automatic transmission
fluid ..........................................276
engine oil .................................252
Driving under special
conditions ..................201, 204, 207
sand .........................................205
snow and ice ...........................208
through water .................206, 209
E
Electronic message center .........70
Emergencies, roadside
jump-starting ..........................225
Emission control system ..........272
Engine ........................................282
cleaning ...................................243
coolant .....................................258
fail-safe cooling .......................262
idle speed control ...................256
lubrication specifications .......280
refill capacities ........................280
service points ..................250–251
starting after a collision .........212
Engine block heater .................188
Engine oil ..................................252
change oil soon warning,
message center .......................252
checking and adding ..............252
dipstick ....................................252
filter, specifications ........255, 279
recommendations ...................255
refill capacities ........................280
specifications ..........................280
Event data recording ....................6
Exhaust fumes ..........................188
F
Fail safe cooling ........................262
2009 MKZ(378)
Owners Guide
USA(fus)
Index
288
Fluid capacities .........................280
Foglamps .....................................38
Four-Wheel Drive vehicles
driving off road .......................203
Fuel ............................................264
calculating fuel
economy ............................72, 269
cap ...........................................266
capacity ...................................280
choosing the right fuel ...........267
comparisons with EPA fuel
economy estimates .................272
detergent in fuel .....................268
filling your vehicle with
fuel ...........................264, 266, 269
filter, specifications ........263, 279
fuel pump shut-off switch .....212
improving fuel economy ........269
octane rating ...................267, 282
quality ......................................267
running out of fuel .................268
safety information relating to
automotive fuels .....................264
Fuel pump shut-off switch .......212
Fuses ..................................212–213
G
Gas cap (see Fuel cap) ............266
Gas mileage
(see Fuel economy) .................269
Gauges .........................................14
H
Hazard flashers .........................211
Headlamps ...................................37
aiming ........................................40
autolamp system .......................37
bulb specifications ....................42daytime running lights .............38
flash to pass ..............................39
high beam .................................39
replacing bulbs .........................44
turning on and off ....................37
Heating
heating and air conditioning
system .................................31, 33
Homelink wireless control
system ..........................................67
Hood ..........................................249
I
Ignition ...............................185, 282
Illuminated visor mirror .............53
Infant seats
(see Safety seats) .....................145
Inspection/maintenance (I/M)
testing ........................................274
Instrument panel
cleaning ...................................245
cluster ........................................10
lighting up panel and
interior .......................................39
J
Jack ............................................218
positioning ...............................218
storage .....................................218
Jump-starting your vehicle ......225
K
Keyless entry system .................95
autolock .....................................83
keypad .......................................95
locking and unlocking doors ....96
programming entry code .........95
2009 MKZ(378)
Owners Guide
USA(fus)
Index
289