
Opening front windows and moon roof (if equipped)
Pressand hold for more than two seconds in order to begin opening
the two front windows and moon roof (if equipped).
•The
control can then be released and the windows and moon roof
will complete the opening operation.Note:If the moon roof is in the
vent range, the moon roof will move to full vent.
•If any other remote entry transmitter control is pressed during the
opening operation, both windows and moon roof movement will stop.
Note:The ignition must be in the off position and the accessory delay
feature must be not activated in order for this feature to operate.
Locking the doors
1. Pressand release to lock all the doors. The turn lamps will flash.
2. Press
and release again within three seconds to confirm that all
the doors are closed.Note:The doors will lock again, the horn will chirp
and the turn lamps will flash once if all the doors and trunk are closed.
Note:If any door or the trunk is not closed, or if the hood is not closed
in vehicles equipped with the perimeter alarm feature, the horn will
chirp twice and the lamps will not flash.
Car finder
Press
twice within three seconds. The horn will chirp and the turn
lamps will flash. It is recommended that this method be used to locate
your vehicle, rather than using the panic alarm.
Sounding a panic alarm
Press
to activate the alarm. The horn will sound and the turn lamps
will flash for a maximum of three minutes. Press again or turn the
ignition to the on position to deactivate, or wait for the alarm to time out
in three minutes.
Note:The panic alarm will only operate when the ignition is in the off
position.
Opening the trunk
Presstwice within three seconds to open the trunk.
•Ensure that the trunk is closed and latched before driving your
vehicle. Failure to properly latch the trunk may cause objects to fall
out or block the driver’s rear view.
2009 MKZ(378)
Owners Guide
USA(fus)
Locks and Security
90

WARNING:Always set the parking brake fully and make sure
that the gearshift is securely latched in P (Park).
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer as soon as possible.
ADVANCETRACSTABILITY ENHANCEMENT SYSTEM
(IF EQUIPPED)
WARNING:Vehicle modifications involving braking system,
aftermarket roof racks, suspension, steering system, tire
construction and/or wheel/tire size may change the handling
characteristics of the vehicle and may adversely affect the performance
of the AdvanceTracsystem. In addition, installing any stereo
loudspeakers may interfere with and adversely affect the AdvanceTrac
system. Install any aftermarket stereo loudspeaker as far as possible
from the front center console, the tunnel, and the front seats in order
to minimize the risk of interfering with the Advance Trac sensors.
Reducing the effectiveness of the AdvanceTracsystem could lead to
an increased risk of loss of vehicle control, vehicle rollover, personal
injury and death.
WARNING:Remember that even advanced technology cannot
defy the laws of physics. It’s always possible to lose control of a
vehicle due to inappropriate driver input for the conditions. Aggressive
driving on any road condition can cause you to lose control of your
vehicle increasing the risk of personal injury or property damage.
Activation of the AdvanceTracsystem is an indication that at least
some of the tires have exceeded their ability to grip the road; this
could reduce the operator’s ability to control the vehicle potentially
resulting in a loss of vehicle control, vehicle rollover, personal injury
and death. If your AdvanceTracsystem activates, SLOW DOWN.
2009 MKZ(378)
Owners Guide
USA(fus)
Driving
192

The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 10A Backup lamps, Electrochromatic
mirror
2 20A Horns
3 15A Battery saver: Interior lamps,
Puddle lamps, Trunk lamp, Glove
box lamp, Rear power windows
4 15A Parklamps, License plate lamps
5 — Not used
6 — Not used
7 — Not used
8 30A Rear window defroster
9 10A Heated mirrors
10 30A Starter coil, PCM
11 15A High beams
12 7.5A Delay accessories: Radio head units,
Moon roof, Front power windows,
Electrochromatic mirrors
2009 MKZ(378)
Owners Guide
USA(fus)
Roadside Emergencies
214

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
13 7.5A Cluster, Analog clock, Climate
control head units
14 15A Washer pump
15 20A Cigar lighter
16 15A Door lock actuator, Decklid lock
solenoid
17 20A Not used (Spare)
18 20A Radio head units, OBDII connector
19 7.5A Not used (Spare)
20 7.5A Power mirrors, Satellite radio
module, All wheel drive
21 7.5A Stop lamps, CHMSL
22 7.5A Audio
23 7.5A Wiper relay coil, Cluster logic
24 7.5A OCS (Passenger’s seat), PAD
indicator
25 7.5A RCM
26 7.5A PATS Transceiver, Brake shift
interlock solenoid, Brake pedal
switch, Automatic transmission
module
27 7.5A Cluster, Climate control head units
28 10A ABS/Traction Control, Heated seats,
Compass, Reverse sensing system
C/B 30A Circuit
BreakerMoon roof, Delayed accessory (SJB
fuse 12, rear power windows)
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the battery before servicing high
current fuses.
2009 MKZ(378)
Owners Guide
USA(fus)
Roadside Emergencies
215

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
9 20A** Wipers
10 30A** ABS Valves
11 30A** Passenger heated/cooled seat
12 30A** Driver heated/cooled seat
13 10A* SYNC
14 15A* Ignition switch
15 10A* Memory module logic
16 15A* Transmission
17 10A* Alternator sense
18 — Not used
19 40A** Logic feed to SJB (solid state
devices)
20 20A** THXII Amplifier #1
21 20A** THXII Amplifier #2
22 20A** Console power point
23 10A* PCM KAM and canister vent
solenoid
24 15A* Fog lamps
25 10A* A/C Compressor clutch
26 15A* LH HID Low beam
27 15A* RH HID Low beam
28 80A*** Engine cooling fan
29 — Not used
30 30A** Fuel pump/injectors relay
31 30A** Passenger power seat
32 30A** Driver power seat
33 20A** Moon roof
34 30A** Driver Smart power window
35 30A** Passenger Smart power window
36 1A* PCM diode
2009 MKZ(378)
Owners Guide
USA(fus)
Roadside Emergencies
217

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined on the first page of theCustomer Assistancesection,
you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation and your
claim is eligible, you may participate in the arbitration process. An
arbitration hearing will be scheduled so that you can present your case
in an informal setting before an impartial person. The arbitrator will
consider the testimony provided and make a decision after the hearing.
You are not bound by the decision, but should you choose to accept the
BBB AUTO LINE decision, Ford must abide by the accepted decision as
well. Disputes submitted to the BBB AUTO LINE program are usually
decided within forty days after you file your claim with the BBB.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
2009 MKZ(378)
Owners Guide
USA(fus)
Customer Assistance
236

WAXING
•Wash the vehicle first.
•Do not use waxes that contain abrasives; use Motorcraft Premium
Liquid Wax (ZC-53-A), which is available from your authorized dealer,
or an equivalent quality product.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
PAINT CHIPS
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
your authorized dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
ALUMINUM WHEELS AND WHEEL COVERS
Aluminum wheels and wheel covers are coated with a clearcoat paint
finish. In order to maintain their shine:
•Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37-A),
which is available from your authorized dealer. Heavy dirt and brake
dust accumulation may require agitation with a sponge. Rinse
thoroughly with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Chemical-strength cleaners, or cleaning
chemicals, in combination with brush agitation to remove brake dust
and dirt, could wear away the clearcoat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use Motorcraft Bug and Tar Remover
(ZC-42), available from your authorized dealer.
2009 MKZ(378)
Owners Guide
USA(fus)
Cleaning
242

Keys .......................................80, 98
positions of the ignition .........185
L
Lamps
autolamp system .......................37
bulb replacement
specifications chart ..................42
daytime running light ...............38
fog lamps ...................................38
headlamps .................................37
headlamps, flash to pass ..........39
instrument panel, dimming .....39
interior lamps ...........................41
replacing bulbs .........................44
LATCH anchors .........................149
Lights, warning and indicator ....10
anti-lock brakes (ABS) ..........191
Load limits .................................178
Locks
autolock .....................................83
childproof ..................................86
doors ..........................................82
Lubricant specifications ...........280
Lug nuts ....................................224
Lumbar support, seats .............107
M
Message center .....................70–71
english/metric button ...............76
system check button ................75
warning messages .....................77
Mirrors ...................................58–59
automatic dimming rearview
mirror ........................................58
heated ........................................60
programmable memory ............91
side view mirrors (power) .......59Moon roof ..............................65, 90
Motorcraft parts ........247, 263, 279
N
Navigation system .......................30
O
Octane rating ............................267
Oil (see Engine oil) ..................252
P
Parking brake ............................191
Parts (see Motorcraft parts) ....279
Passenger Occupant
Classification Sensor .................113
Power distribution box
(see Fuses) ...............................215
Power door locks ........................82
Power mirrors .............................59
Power point .................................55
Power steering ..........................197
fluid, checking and adding ....275
fluid, refill capacity ................280
fluid, specifications .................280
Power Windows ...........................56
Power windows
opening using remote entry
system .......................................90
R
Radio ............................................16
Recommendations for
attaching safety restraints for
children ......................................143
2009 MKZ(378)
Owners Guide
USA(fus)
Index
290