2009 LINCOLN MKZ phone

In any mode:
•Press VOL + or VOL - to adjust
the volume.
Navigation system hands free
control features (if equipped)
Press and hold
control briefly
until the voice
icon appears on
the navigation display to use the
voice command feature.
Press
to complete a voice
command.
For further information on the
navigation system, refer to theNavigation Systemsupplement.
SYNC system hands free control
feature (if equipped)
Press
briefly to use the voice
command feature. You will hear a
tone and LISTENING will appear in
the radio display. Press and
hold
to exit voice command.
Press
to activate phone mode or
answer a phone call. Press and
hold
to end a call or exit phone
mode.
Press
to scroll through various menus and selections. Press
OK to confirm your selection.
For further information on the SYNC system, refer to theSYNC
supplement.
2009 MKZ(378)
Owners Guide
USA(fus)
Driver Controls
64

Navigation system/SYNC hands
free control features
(if equipped)
Press
control briefly until the
voice
icon appears on the
Navigation display to use the voice
command feature.
Press
to activate phone mode or
answer a phone call. Press and
hold
to exit phone mode or end
a call.
For further information on the Navigation system/SYNC system, refer to
theNavigation SystemandSYNCsupplements.
MOON ROOF (IF EQUIPPED)
You can move the glass panel of the moon roof back to open or tilt up
(from the closed position) to ventilate the vehicle.
WARNING:Do not let children play with the moon roof or leave
children unattended in the vehicle. They may seriously hurt
themselves.
To open the moon roof:
The moon roof is equipped with an
automatic, one-touch, express
opening, closing and venting feature.
Press and release the rear portion of
the control. To stop motion at any
time during the one-touch
operation, press the control a
second time.
WARNING:When closing the moon roof, you should verify that
it is free of obstructions and ensure that children and/or pets are
not in the proximity of the moon roof opening.
2009 MKZ(378)
Owners Guide
USA(fus)
Driver Controls
65

In case there is a problem with the
front passenger sensing system, the
airbag readiness light in the
instrument cluster will stay lit.
If the airbag readiness light is lit, do the following:
The driver and/or adult passengers should check for any objects that
may be lodged underneath the front passenger seat or cargo interfering
with the seat.
If objects are lodged and/or cargo is interfering with the seat; please take
the following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver and/or adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness light is
no longer illuminated
•If the airbag readiness light remains illuminated, this may or may/not
be a problem due to the front passenger sensing system.
DO NOT attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of thisOwner’s Guide.
WARNING:Any alteration/modification to the front passenger
seat may affect the performance of the front passenger sensing
system.
Determining if the system is operational
The supplemental restraint system uses a warning indicator light in the
instrument cluster or a back-up tone to indicate the condition of the
system. Refer to theWarning lights and chimessection in the
Instrument Clusterchapter. Routine maintenance of the airbag is not
required.
2009 MKZ(378)
Owners Guide
USA(fus)
Seating and Safety Restraints
134

GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
Ford, Lincoln, or Mercury dealer. While any authorized dealer handling
your vehicle line will provide warranty service, we recommend you
return to your selling authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
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Customer Assistance
233

In Canada:
Mailing Address (Ford vehicles)
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Mailing Address (Lincoln vehicles)
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.lincolncanada.com
Additional Assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
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Customer Assistance
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If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your authorized dealer for
complete details about Ford Extended Service Plan coverage options, or
visit the Ford ESP website at www.ford-esp.com.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1-800-392-3673.
2009 MKZ(378)
Owners Guide
USA(fus)
Customer Assistance
238

Peace of mind
Remote start
Vehicle security systems
Wheel locks
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner may adversely affect
battery performance and durability.
2009 MKZ(378)
Owners Guide
USA(fus)
Accessories
286

A
Accessory delay ..........................58
AdvanceTrac ..............................192
Air cleaner filter ...............278–279
Air conditioning ....................31, 33
Airbag supplemental restraint
system ........................126, 135, 138
and child safety seats ............128
description ..............126, 135, 138
disposal ....................................141
driver airbag ............128, 136, 139
indicator light .........134, 137, 140
operation .................128, 136, 139
passenger airbag .....128, 136, 139
side airbag ...............................135
All Wheel Drive (AWD),
driving off road .........................203
Antifreeze
(see Engine coolant) ................258
Anti-lock brake system
(see Brakes) ......................190–191
Anti-theft system ................96, 100
arming the system ..................100
disarming a triggered
system .....................................101
Audio system (see Radio) .........16
Automatic transmission
driving an automatic
overdrive .................................199
fluid, adding ............................276
fluid, checking ........................276
fluid, refill capacities ..............280
fluid, specification ..................280
Auxiliary input jack (Line in) ....23
Axle
lubricant specifications ..........280
B
Battery .......................................256acid, treating emergencies .....256
jumping a disabled battery ....225
maintenance-free ....................256
replacement, specifications ...279
servicing ..................................256
Belt-Minder.............................121
Booster seats .............................154
Brakes ........................................190
anti-lock ...........................190–191
anti-lock brake system (ABS)
warning light ...........................191
fluid, checking and adding ....275
fluid, refill capacities ..............280
fluid, specifications .................280
lubricant specifications ..........280
parking ....................................191
shift interlock ..........................198
Break-in period .............................5
Bulbs ............................................42
C
Capacities for refilling fluids ....280
Cell phone use ..............................7
Changing a tire .........................218
Child safety seats ......................145
attaching with tether straps ..151
in front seat ............................146
in rear seat ..............................146
LATCH .....................................149
recommendations ...................143
Child safety seats - booster
seats ...........................................154
Cleaning your vehicle
engine compartment ..............243
instrument panel ....................245
interior .....................................245
plastic parts ............................244
washing ....................................241
2009 MKZ(378)
Owners Guide
USA(fus)
Index
287