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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
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If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
The high-current fuses are coded as follows:
Fuse/Relay
LocationFuse Amp Rating Protected Circuits
1 — Not used
2 — Blower motor relay
3 — Not used
4 — Not used
5 40A** Cooling fan (vehicles with trailer
tow)
60A** Cooling fan (vehicles without trailer
tow)
6 40A** Cooling fan (trailer tow only)
7 30A** Rear heated seats
8 10A* Alternator
9 20A* Trailer tow parking lamps
10 — Not used
11 — Trailer tow parking lamp relay
12 — Not used
13 — Not used
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Fuse/Relay
LocationFuse Amp Rating Protected Circuits
14 — Not used
15 40A** ABS pump motor
16 30A** Front heated seats
17 20A** Cigar lighter/Power point
18 20A** Panoramic moon roof
19 — Fuel pump diode
20 — PCM relay
21 7.5A* PCM – Keep alive power (KA)
22 — Trailer tow left stop/turn lamp relay
23 — One-touch start diode
24 10A* Trailer tow left stop/turn lamp
25 — Rear seat release relay
26 — Fuel pump relay
27 10A* Rear seat release
28 15A* Heated mirror
29 — Heated mirror relay
30 15A* VPWR1–PCM
31 10A* VPWR3–PCM
32 10A* VPWR2–PCM
33 15A* VPWR4–PCM
34 — Not used
35 10A* A/C clutch
36 — Not used
37 — A/C clutch relay
38 — Rear window defroster relay
39 40A** Rear window defroster
40 — Not used
41 30A** Starter
42 — Starter relay
43 — Backup lamp relay
44 10A* Backup lamps
45 — Not used
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Fuse/Relay
LocationFuse Amp Rating Protected Circuits
46 10A* Trailer tow right stop/turn lamp
47 — Trailer tow right stop/turn lamp relay
48 — Run/Start relay
49 10A* PCM ISPR
50 10A* ABS Run/Start
51 5A* Adaptive lighting
52 5A* Fuel pump relay coil
53 30A** SPDJB Run/Start
54 — Not used
55 — Not used
56 — A/C clutch diode
57 40A** ABS valves
58 30A** Front wipers
59 30A** Power liftgate
60 30A** Driver power seat
61 30A** Passenger power seat
62 — Not used
63 40A** Blower motor
64 20A** Cigar lighter/Power point
65 20A** Cigar lighter/Power point
66 20A** Cigar lighter/Power point
67 — Not used
68 15A* Fuel pump
69 — Not used
70 — Not used
71 10A* Stop lamps
72 — Not used
* Mini Fuses ** Cartridge Fuses
CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
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When driving with one of the dissimilar spare tires listed above,do not:
•Exceed 50 mph (80 km/h)
•Load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label
•Tow a trailer
•Use snow chains on the end of the vehicle with the dissimilar spare
tire
•Use more than one dissimilar spare tire at a time
•Use commercial car washing equipment
•Try to repair the dissimilar spare tire
Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
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When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Stopping and securing the vehicle
1. Park on a level surface, activate
hazard flashers and set the parking
brake.
2. Place the gearshift lever in P
(Park) and turn the engine off.
Removing the spare tire and jack
1. Lift the carpeted load floor panel
located in the rear of the vehicle.
2. Remove the spare tire cover (if
equipped).
3. Remove the wing nut securing
the spare tire by turning it
counterclockwise.
4. Remove the plastic washer.
5. Lift and remove the temporary
spare tire from the cargo area.
6. Remove the jack assembly from
the vehicle. Loosen the bag tabs and
remove the jack and lug wrench
from the bag.
7. Fold down the wrench socket
used to loosen the lug nuts and
operate the jack.
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If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Emergency towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Vehicle is facing forward so that it is being towed in a forward
direction.
•Place the transmission in N (Neutral). Refer toBrake shift interlock
in theDrivingchapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
•Maximum speed is not to exceed 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
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consume fluid. However, the fluid level should be checked if the
transmission is not working properly, i.e., if the transmission slips or
shifts slowly or if you notice some sign of fluid leakage.
Automatic transmission fluid expands when warmed. To obtain an
accurate fluid check, drive the vehicle until it is warmed up
(approximately 20 miles [30 km]). If your vehicle has been
operated for an extended period at high speeds, in city traffic
during hot weather or pulling a trailer, the vehicle should be
turned off for about 30 minutes to allow fluid to cool before
checking.
1. Drive the vehicle 20 miles (30 km) or until it reaches normal operating
temperature.
2. Park the vehicle on a level surface and engage the parking brake.
3. With the parking brake engaged and your foot on the brake pedal,
start the engine and move the gearshift lever through all of the gear
ranges. Allow sufficient time for each gear to engage.
4. Latch the gearshift lever in P (Park) and leave the engine running.
5. Remove the dipstick, wiping it clean with a clean, dry lint free rag. If
necessary, refer toIdentifying components in the engine compartment
in this chapter for the location of the dipstick.
6. Install the dipstick making sure it is fully seated in the filler tube.
7. Remove the dipstick and inspect the fluid level. The fluid should be in
the designated areas for normal operating temperature.
Low fluid level
Do not drive the vehicle if the fluid
level is in the add range or does not
show at all on the dipstick.
Correct fluid level
The transmission fluid should be checked at normal operating
temperature 149°F (65°C) on a level surface. The normal operating
temperature can be reached after approximately 20 miles (30 km) of
driving.
The transmission fluid should be
within the cross-hatch area if at
normal operating temperature 149°F
(65°C).
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