
In the United States, a warranty dispute must be submitted to the BBB
AUTO LINE before taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before pursuing replacement
or repurchase remedies provided by certain state laws. This dispute
handling procedure is not required prior to enforcing state created rights
or other rights which are independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same non-conformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
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•Refer to the chart on the coolant container to ensure the
coolant concentration in your vehicle will provide adequate
freeze protection at the temperatures in which you drive in the
winter months.
If you drive in extremely hot climates:
•It is still necessary to maintain the coolant concentration
above 40%.
•NEVER decrease the coolant concentration below 40%.
•Decreased engine coolant concentrations below 40% will
decrease the corrosion protection characteristics of the engine
coolant and may cause engine damage.
•Decreased engine coolant concentrations below 40% will
decrease the freeze protection characteristics of the engine
coolant and may cause engine damage.
•Refer to the chart on the coolant container to ensure the
coolant concentration in your vehicle will provide adequate
protection at the temperatures in which you drive.
Vehicles driven year-round in non-extreme climates should use a 50/50
mixture of engine coolant and distilled water for optimum cooling system
and engine protection.
What you should know about fail-safe cooling
If the engine coolant supply is depleted, this feature allows the vehicle to
be driven temporarily before incremental component damage is incurred.
The “fail-safe” distance depends on ambient temperatures, vehicle load
and terrain.
How fail-safe cooling works
If the engine begins to overheat:
•The engine coolant temperature gauge will move to the red (hot)
area.
•The service engine soon
symbol will illuminate.
If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
When this occurs the vehicle will still operate. However:
•The engine power will be limited.
•The air conditioning system will be disabled.
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WARNING:If you do not use the proper fuel filler cap,
excessive vacuum in the fuel tank may damage the fuel system
or cause the fuel cap to disengage in a collision, which may result in
personal injury.
Choosing the right fuel
Use only UNLEADED fuel or UNLEADED fuel blended with a maximum
of 10% ethanol. Do not use fuel ethanol (E85), diesel, methanol, leaded
fuel or any other fuel. The use of leaded fuel is prohibited by law and
could damage your vehicle.
Your vehicle was not designed to use fuel or fuel additives with metallic
compounds, including manganese-based additives.
Note:Use of any fuel other than those recommended may cause
powertrain damage, a loss of vehicle performance, and repairs may not
be covered under warranty.
Octane recommendations
Your vehicle is designed to use
“Regular” unleaded gasoline with a
pump (R+M)/2 octane rating of 87.
We do not recommend the use of
gasolines labeled as “Regular” in
high altitude areas that are sold with octane ratings less than 87.
Do not be concerned if your engine sometimes knocks lightly. However, if
it knocks heavily under most driving conditions while you are using fuel
with the recommended octane rating, see your authorized dealer to
prevent any engine damage.
Fuel quality
If you are experiencing starting, rough idle or hesitation driveability
problems, try a different brand of unleaded gasoline. “Premium”
unleaded gasoline is not recommended for vehicles designed to use
“Regular” unleaded gasoline because it may cause these problems to
become more pronounced. If the problems persist, see your authorized
dealer.
Do not add aftermarket fuel additive products to your fuel tank. It
should not be necessary to add any aftermarket products to your fuel
tank if you continue to use high quality fuel of the recommended octane
rating. These products have not been approved for your engine and
87(R+M)/2 METHOD
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5. Follow one of the simple calculations in order to determine fuel
economy:
Calculation 1:Divide total miles traveled by total gallons used.
Calculation 2:Multiply liters used by 100, then divide by total
kilometers traveled.
Keep a record for at least one month and record the type of driving (city
or highway). This will provide an accurate estimate of the vehicle’s fuel
economy under current driving conditions. Additionally, keeping records
during summer and winter will show how temperature impacts fuel
economy. In general, lower temperatures give lower fuel economy.
Driving style — good driving and fuel economy habits
Give consideration to the lists that follow and you may be able to change
a number of variables and improve your fuel economy.
Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
•Idling for long periods of time (greater than one minute) may waste
fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between the top gears occurs. Unnecessary
shifting of this type could result in reduced fuel economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
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High fluid level
Fluid levels above the safe range
may result in transmission failure.
An overfill condition of transmission
fluid may cause shift and/or
engagement concerns and/or possible damage.
High fluid levels can be caused by an overheating condition.
Adjusting automatic transmission fluid levels
Before adding any fluid, make sure the correct type is used. The type of
fluid used is normally indicated on the dipstick and also in the
Maintenance product specifications and capacitiessection in this
chapter.
Use of a non-approved automatic transmission fluid may cause
internal transmission component damage.
If necessary, add fluid in 1/2 pint
(250 ml) increments through the
filler tube until the level is correct.
If an overfill occurs, excess fluid
should be removed by an authorized
dealer.
An overfill condition of
transmission fluid may cause shift and/or engagement concerns
and/or possible damage.
Do not use supplemental transmission fluid additives, treatments or
cleaning agents. The use of these materials may affect transmission
operation and result in damage to internal transmission components.
AIR FILTER
Refer toscheduled maintenance informationfor the appropriate
intervals for changing the air filter element.
When changing the air filter element, use only the Motorcraft air filter
element listed. Refer toMotorcraft part numbersin this chapter.
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
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A
Accessory delay ..........................55
AdvanceTrac ..............................206
Air cleaner filter ...............292–293
Air conditioning ..........................32
Airbag supplemental restraint
system ................133–134, 142, 145
and child safety seats ............135
description ..............134, 142, 145
disposal ....................................148
driver airbag ............136, 143, 146
indicator light .........142, 144, 147
operation .................136, 143, 146
passenger airbag .....136, 143, 146
side airbag ...............................142
All Wheel Drive (AWD),
driving off road .........................218
Ambient mood/lighting ...............41
Antifreeze (see Engine
coolant) .....................................273
Anti-lock brake system (see
Brakes) ......................................204
Anti-theft system ..............101, 104
arming the system ..................104
disarming a triggered
system .....................................105
Audio system (see Radio) .........18
Automatic transmission
driving an automatic
overdrive .................................213
fluid, adding ............................290
fluid, checking ........................290
fluid, refill capacities ..............295
fluid, specification ..................295
Auxiliary input jack (Line in) ....25
Auxiliary power point .................52Axle
lubricant specifications ..........295
B
Battery .......................................271
acid, treating emergencies .....271
jumping a disabled battery ....241
maintenance-free ....................271
replacement, specifications ...293
servicing ..................................271
Belt-Minder.............................129
Booster seats .............................161
Brakes ........................................204
anti-lock ...................................204
anti-lock brake system (ABS)
warning light ...........................205
fluid, checking and adding ....290
fluid, refill capacities ..............295
fluid, specifications .................295
lubricant specifications ..........295
parking ....................................205
shift interlock ..........................212
Bulbs ............................................42
C
Capacities for refilling fluids ....295
Cargo management system ........83
Cargo net .....................................83
Cell phone use ..............................8
Changing a tire .................234, 238
Child safety seats ......................152
attaching with tether straps ..159
in front seat ............................153
in rear seat ..............................153
LATCH .....................................156
recommendations ...................150
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Child safety seats - booster
seats ...........................................161
Cleaning your vehicle
engine compartment ..............257
instrument panel ....................258
interior .............................259–260
plastic parts ............................257
safety belts ..............................259
washing ....................................255
waxing .....................................256
wheels ......................................256
wiper blades ............................258
Climate control (see Air
conditioning or Heating) ............32
Clock ............................................20
Compass, electronic
set zone adjustment .................69
Console ........................................52
overhead ....................................51
Controls
power seat ...............................110
steering column ........................60
Convertible
cleaning ...................................258
Coolant
checking and adding ..............273
refill capacities ................276, 295
specifications ..........................295
Cruise control (see Speed
control) ........................................57
Cupholder(s) .............................118
Customer Assistance ................225
Ford Extended Service
Plan ..........................................252
Getting assistance outside the
U.S. and Canada .....................252
Getting roadside assistance ...225Getting the service you
need .........................................248
Ordering additional owner’s
literature .................................253
Utilizing the
Mediation/Arbitration
Program ...................................251
D
Daytime running lamps (see
Lamps) .........................................38
Dipstick
automatic transmission
fluid ..........................................290
engine oil .................................267
Driving under special
conditions ..................215, 220, 222
sand .........................................221
snow and ice ...........................223
through water .................221, 224
E
Electronic message center .........67
Emergencies, roadside
jump-starting ..........................241
Emission control system ..........286
Engine ........................................297
cleaning ...................................257
coolant .....................................273
fail-safe cooling .......................277
idle speed control ...................271
lubrication specifications .......295
refill capacities ........................295
service points ..................264–265
starting after a collision .........226
Engine block heater .................202
Engine oil ..................................267
change oil soon warning,
message center .......................267
checking and adding ..............267
dipstick ....................................267
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filter, specifications ........270, 293
recommendations ...................270
refill capacities ........................295
specifications ..........................295
Event data recording ....................7
Exhaust fumes ..........................202
F
Fail safe cooling ........................277
Floor mats ...................................76
Fluid capacities .........................295
Fog lamps ....................................38
Four-Wheel Drive vehicles
driving off road .......................219
Fuel ............................................278
calculating fuel
economy ............................68, 283
cap ...........................................281
capacity ...................................295
choosing the right fuel ...........282
comparisons with EPA fuel
economy estimates .................286
detergent in fuel .....................283
filling your vehicle with
fuel ...........................278, 281, 284
filter, specifications ........278, 293
fuel pump shut-off switch .....226
improving fuel economy ........283
octane rating ...................282, 297
quality ......................................282
running out of fuel .................283
safety information relating to
automotive fuels .....................278
Fuses ..................................227–228G
Gas cap (see Fuel cap) ............281
Gas mileage (see Fuel
economy) ...................................283
Gauges .........................................16
H
Hazard flashers .........................226
Head restraints .........................115
Headlamps ...................................37
aiming ........................................39
autolamp system .......................37
bulb specifications ....................43
daytime running lights .............38
flash to pass ..............................38
high beam .................................38
replacing bulbs .........................44
turning on and off ....................37
Heating
heating and air conditioning
system .......................................32
Homelink wireless control
system ..........................................63
Hood ..........................................263
I
Ignition ...............................199, 297
Illuminated visor mirror .............51
Infant seats (see Safety
seats) .........................................152
Inspection/maintenance (I/M)
testing ........................................288
Instrument panel
cleaning ...................................258
cluster ........................................12
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