Intr
oduction LEXUS DEALERSHIP SER
VICEMAINTENANCE
41
T
o ensur e that your vehicle r eceives
fir st-qualit y service and factor y-
au thoriz ed par ts, Lexus r ecommends
ha ving maintenance per formed by
an au thoriz ed Lexus dealer ship. To
locate y our near est authorized Lexus
dealer ship, cont act Lexus Customer
Satisfaction at (800) 255-398 7 or
log on to w ww.le xus. com.
L exus dealer ship technicians ar e
e xper ts in the maintenance and r epair
of L exus v ehicles. They st ay current
on the latest ser vice information
thr ough L exus technical bulletins,
ser vice publications and tr aining
cour ses. Many ar e also certified
thr ough the L exus C ommitment to
P er fection C ertification P rogr am,
which r equires specializ ed, state-of -
the-ar t training as w ell as rigorous
e xams thr ough both L exus and the
National Instit ute for A utomotiv e
Ser vice Ex cellence.
A dditionally , when you have y our
v ehicle ser viced at a L exus dealer-
ship , your ser vice information is
r ecor ded in the L exus National
Ser vice Histor y database. This is the
fir st dat abase of its kind in the au to-
motiv e industr y. It can be acces sed by any L
exus dealer ship in the U .S. — a
gr eat con venience if y ou relocate or
need to ha ve y our v ehicle ser viced
while tr aveling.
Y ou can be confident y ou’re getting
the best pos sible service for y our
v ehicle when y ou take it to a L exus
dealer ship. Don’t trust y our invest-
ment to any thing less than a team of
L exus specialists. Maintenance and r
epairs not
per formed b y an authorized
L exus dealer ship should be per-
formed b y a qualified technician
follo wing pr ocedures in Lexus
ser vice and r epair publications. 81183_09_LexusSedans_039_045a_R1 7/2/08 7:26 AM Page 41
