2009 HYUNDAI ENTOURAGE towing

521
What to do in an emergency
TOWINGIf emergency towing is necessary, we
recommend having it done by an author-
ized Hyundai dealer or a commercial
tow-truck service. Proper lifting and tow-
ing procedures are necessary to prevent
damage to the vehicle. The use of wheel
dollies or flatbed is recommended.For trailer towing guidelines information,
refer to section 4 “Driving your vehicle”.
It is acceptable to tow the vehicle with the
rear wheels on the ground (without dol-
lies) and the front wheels off the ground.
When being towed by a commercial tow
truck and wheel dollies are not used, the
front of the vehicle should always be lift-
ed, not the rear.
1VQA4029
1VQA4028
1VQA40301GHA4105A
CAUTION
Do not tow the vehicle backwards
with the front wheels on the
ground as this may cause dam-
age to the vehicle.
Do not tow with sling-type equip-
ment. Use wheel lift or flatbed
equipment.

What to do in an emergency22 5When towing your vehicle in an emer-
gency without wheel dollies :
1. Set the ignition switch in the ACC posi-
tion.
2. Place the transaxle shift lever in N
(Neutral).
3. Release the parking brake.
If your car must be towedTowing with a vehicle other than a
tow truck If towing is necessary, we recommend
you to have it done by an Authorized
Hyundai dealer or a commercial tow
truck service.
If towing service is not available in an
emergency, your vehicle may be tem-
porarily towed using a cable or chain
secured to the emergency towing hook
under the rear of the vehicle. Use
extreme caution when towing the vehicle.
A driver must be in the vehicle to steer it
and operate the brakes.Towing in this manner may be done only
on hard-surfaced roads for a short dis-
tance and at low speeds. Also, the
wheels, axles, power train, steering and
brakes must all be in good condition.
Do not use the tow hooks to pull a vehi-
cle out of mud, sand or other condi-
tions from which the vehicle cannot be
driven out under its own power.
Avoid towing a vehicle heavier than the
vehicle doing the towing.
The drivers of both vehicles should
communicate with each other frequent-
ly.
CAUTION
Failure to place the transaxle shift
lever in N (Neutral) may cause inter-
nal damage to the transaxle.
OEP056016

523
What to do in an emergency
Before emergency towing, check that
the hook is not broken or damaged.
Fasten the towing cable or chain
securely to the hook.
Do not jerk the hook. Apply steady and
even force.
To avoid damaging the hook, do not
pull from the side or at a vertical angle.
Always pull straight ahead.
CAUTION
Attach a towing strap to the tow
hook.
Using a portion of the vehicle
other than the tow hooks for tow-
ing may damage the body of your
vehicle.
Use only a cable or chain specifi-
cally intended for use in towing
vehicles. Securely fasten the
cable or chain to the towing hook
provided.
WARNING
Use extreme caution when towing
the vehicle.

driving maneuvers which would
place excessive stress on the
emergency towing hook and tow-
ing cable or chain. The hook and
towing cable or chain may break
and cause serious injury or dam-
age.
If the disabled vehicle is unable to
be moved, do not forcibly contin-
ue the towing. Contact an
Authorized Hyundai dealer or a
commercial tow truck service for
assistance.
Tow the vehicle as straight ahead
as possible.
Keep away from the vehicle dur-
ing towing.
CAUTION
To prevent internal damage to the
transaxle, never tow your vehicle
from the rear (backwards) with all
four tires in contact with the sur-
face.

What to do in an emergency24 5Tips for towing a stuck vehicleThe following methods are effective
when your vehicle is stuck in mud, sand
or similar substances that prevent the
vehicle from being driven out under its
own power.
Remove the soil and sand, etc. from
the front and the back of the tires.
Place a stone or wood under the tires.
Tie-down hook
(for flatbed towing)
OEP056033
WARNING
Do not use the hooks under the
front of the vehicle for towing pur-
poses. These hooks are designed
ONLY for transport tie-down. If the
tie-down hooks are used for towing,
the tie-down hooks or front bumper
will be damaged and this could lead
to serious injury.

Maintenance6 6MAINTENANCE UNDER SEVERE USAGE CONDITIONSSEVERE DRIVING CONDITIONS
A - Repeatedly driving short distance of less than 5miles (8km) in nor-
mal temperature or less than 10miles (16km) in freezing temperature
B - Extensive engine idling or low speed driving for long distances
C - Driving on rough, dusty, muddy, unpaved, graveled or salt- spread
roads
D - Driving in areas using salt or other corrosive materials or in very cold
weatherE - Driving in sandy areas
F - Driving in heavy traffic area over 90°F (32°C)
G - Driving on uphill, downhill, or mountain road
H - Towing a Trailer, or using a camper, or roof rack
I - Driving as a patrol car, taxi, other commercial use or vehicle towing
J - Driving over 100 MPH (170 Km/h)
K - Frequently driving in stop-and-go conditionsENGINE OIL AND FILTER
AIR CLEANER FILTER
SPARK PLUGS
BRAKE PADS, CALIPERS AND ROTORS
REAR DISC BRAKE/LININGS, PARKING BRAKE
STEERING GEAR BOX, LINKAGE & BOOTS/
LOWER ARM BALL JOINT, UPPER ARM BALL JOINT
DRIVE SHAFTS AND BOOTS
AUTOMATIC TRANSAXLE FLUID
CLIMATE CONTROL AIR FILTER (IF EQUIPPED)
(FOR EVAPORATOR AND BLOWER UNIT)R
I
I
I
I
I
I
R
REVERY 3,000 MILES (4,800 KM) OR 3 MONTHS
MORE FREQUENTLY
MORE FREQUENTLY
MORE FREQUENTLY
MORE FREQUENTLY
MORE FREQUENTLY
EVERY 7,500 MILES (12,000 KM) OR 6 MONTHS
EVERY 30,000 MILES (48,000 KM)
MORE FREQUENTLY
A, B, C, D, E, F, G, H, I, KC, E
B, H
C, D, G, H
C, D, G, H
C, D, E, F, G, H, I
C, D, E, F, H
A, C, E, F, G, H, I
C, E
MAINTENANCE ITEMMAINTENANCE
OPERATIONMAINTENANCE
INTERVALSDRIVING
CONDITION
The following items must be serviced more frequently on cars normally used under severe driving conditions. Refer to the chart
below for the appropriate maintenance intervals.
R : Replace
I : Inspect and, after inspection, clean, adjust, repair or replace if necessary

95
Index
Seat ·············································································· 3-36
Armrest ····································································· 3-43
Headrest ···································································· 3-41
Front seat adjustment - manual ································ 3-38
Front seat adjustment - power ·································· 3-39
Lumbar support ························································ 3-45
Rear seat adjustment ················································ 3-45
Seatback pocket ························································ 3-43
Seat warmer ······························································ 3-44
Seat belts ······································································ 3-59
Seat belt precautions ················································ 3-59
Care of seat belts ······················································ 3-61
Height adjustable shoulder belts ······························ 3-62
Driver's 3-point system ············································ 3-62
Passenger's 3-point system ······································· 3-63
3-point rear center belt ············································· 3-65
Proper use and care of the seat belt system ············· 3-67
Pre-tensioner safety belt ··········································· 3-68
Special driving conditions ··········································· 4-30
Starting the engine ························································· 4-6
Steering wheel ··························································· 3-102
Storage compartments ··············································· 3-173
Glove box ······························································· 3-174
Side table ································································ 3-175
Sunglass holder ······················································ 3-174
Sunroof ········································································ 3-33
Theft-alarm system ························································ 3-7
Tire pressure monitoring system (TPMS) ····················· 5-7Tires ··············································································· 8-3
Tires and wheels ·························································· 6-37
Towing ········································································· 5-21
Tie-down hook ························································· 5-24
Trailer towing ······························································ 4-34
Hitches ······································································ 4-35
Safety chains ···························································· 4-35
Trailer brakes ···························································· 4-35
Weight of the trailer (tongue) ··································· 4-39
Trip computer ···························································· 3-113
Vehicle break-in process ················································ 1-3
Vehicle data collection and event data recorders ·········· 1-4
Vehicle load limit ························································· 4-41
Compliance label ······················································ 4-43
Tire and loading information label ·························· 4-41
Vehicle capacity weight ··········································· 4-41
Seating capacity ······················································· 4-41
Towing capacity ······················································· 4-41
Cargo capacity ·························································· 4-41
Warnings and indicators ············································ 3-119
Warranties for your Hyundai vehicle ···························· 7-3
Weight of the vehicle ··················································· 4-40
Window ········································································ 3-26
Rear quarter window (manual flip - open) ·············· 3-28
Power window lock switch ······································ 3-28
VW
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