2009 HONDA RIDGELINE display

122Navigation System
Operation in Alaska and
Hawaii
Certain functions that rely on a satellite
signal will not work correctly in Alaska
and Hawaii. These functions include but
are not limited to XM radio, automatic
clock updates, and time zone
adjustments.
Alaska
If the vehicle was purchased in the
lower 48 states and driven to Alaska, the
system cannot display maps. The
message “Vehicle is out of the
database...” will be displayed.
Hawaii
This section describes the differences in
navigation system operation for vehicles
delivered in Hawaii.
XM Radio
Navigation-equipped vehicles delivered
to Hawaii are equipped with XM
hardware, but XM broadcasting is not
available; therefore sections of the
manual that mention XM audio do not
apply. Vehicles originally delivered to
the U.S. mainland and shipped to Hawaii
also have XM, but will not function
because the XM satellites (aimed toward
the U.S. mainland) are too far away to
obtain reception.
Map Coverage
All roads displayed on the Hawaii map
screens are detailed coverage roads.
Text related to “unverified” roads or
areas are not applicable. The following
topics do not apply in Hawaii:
 Unverified road descriptions (see page
6 and 86 ).
 Cautions and pop-up windows related to unverified roads (see page
63).  Setup entries that relate to turning on
or off unverified routing (see
page 87 ).
 When zooming in and out, there is no 350-mile scale for Hawaii.
Other Map Issues
 See the coverage section for a list of islands with coverage (see page 109).
 Freeway Exit information does not
exist in Hawaii, so the “Freeway Exit
Info” icon is not shown on the icon
bar.
Coverage Areas
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Navigation System123
Coverage Areas
Address and POI Entry Screens
When in Hawaii, the following
differences occur for map, address, and
POI selection:
 It is not possible to enter U.S.
mainland addresses or scroll the map
east to the U.S. mainland.
 Selection of the “State” is confined to the state of Hawaii only.
 Entry of a destination address or POI on an island other than your current
island may result in a screen caution
message. This is normal because
there are no “ferry” routes between
islands available in the database.
 If the “Guidance Prompts” setting on the Setup screen is set to normal or
maximum, street names will not be
spoken in voice guidance commands.
Setup Screen Differences
The Setup screen differences are minor
and are listed below. See the Setup
section (page76) for additional
information.
Routing and Guidance (Unverified
Area Routing On/Off)
This feature is unavailable. All roads
displayed on the map are verified.
Clock Adjust Screen
There is no daylight saving time for
Hawaii. Auto Daylight Saving
Time, Auto Time Zone by GPS , and
DST Selection will not be shown on
the Clock adjustment screen. To test
your adjustment, use the voice control
system, and say “What time is it?” (see
page96).
Bluetooth® HandsFreeLink®
Operation
When pairing a cell phone to use the
Bluetooth® HandsFreeLink® feature,
you may see a “Phone-Data
Connection” screen. If so, do not
complete this portion of the process.
Shipping a Vehicle To or From
Hawaii
Although the DVD in the vehicle
contains maps for both U.S. mainland
and Hawaii, the dealer must perform the
selection of “U.S. mainland” or
“Hawaii” for you. When the dealer
makes the switch from U.S. mainland to
Hawaii or vice versa, the system clears
all user data. Make sure to record any
personal information that you do not
want to lose.
NOTE:
Shipping a vehicle from Hawaii to the
U.S. mainland
 If you wish to receive XM audio you must call XM and set up an account
at (800) 852-9696.
Shipping a vehicle from the U.S.
mainland to Hawaii
 If a U.S. mainland -delivered vehicle
is shipped to Hawaii, there is no XM
reception. See your Hawaii dealer to
allow viewing of local Hawaii maps.
 The issues under “Operation in Hawaii” above apply.
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124Navigation System
Frequently Asked Questions
Map and Features, Voice Operation, Entering Addresses
Problem Solution
Why does the Disclaimer screen need to be displayed every
time I start the car? I am the only driver. The
Disclaimer screen reminds you and your guest drivers to always
operate the navigation sy stem in a safe manner.
The Setup or Information screen has “grayed out” items that
I cannot select. Why? You need to select
OK on the Disclaimer screen to view these items. See
System Function Diagram on page21.
I tried entering an address, but th e city or street could not be
found. Is there any other way to route to the location? Some cities are lumped in with a major metro area. Try entering the street
first. In rural “unverified” areas or ne
w subdivisions, streets may be missing
or only partially numbered. Try selecting the destin ation directly from the
map. See By Map Input on page38.
When I enter an address, some letters become grayed out. Is
this normal? Yes. As you enter each letter in an addr
ess or a point of interest (POI), the
system looks in the databa se to see what letters are possible and “grays out”
letters that do not apply.
How do I delete Personal Addre sses, Previous Destinations,
or the Home Address? This is done in the
Setup screen (second) under “P ersonal Information.”
See page
79.
I cannot hear the navigation system voice. 1) Ensure that Volume in the Setup screen (first) is not Off. See page
76.
2) Go to “Basic Settings” in the Setup screen (second), and set Voice
Recognition Feedback to On . See page
95.
The voice control system is ha ving difficulty recognizing my
voice commands. Ensure that the vents are not blowi
ng on the microphone on the ceiling, the
vehicle is as quiet as possible, and you are using the correct command when
speaking (see Improving Voice Recognition on page
13). Say “Help” at any
screen to see a list of the applicable voice commands. If the system cannot
recognize your command because of background noise, speak louder.
When the system pronounces the street name in the guidance
command or reads the destinati on address, it sounds strange.
What causes this? The basic guidance phrase uses a studio
-recorded voice, but the street name
is pronounced by the system us ing a machine-generated voice.
Consequently, the name may be misp ronounced or sound strange at times.
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Navigation System125
When I drive at night, the screen
is bright and will not switch
to the night display mode. Why? The system thinks it is in
Day display mode. Verify the following: The
display mode in Setup is set to Auto, the dash brightness is not set to
maximum (must adjust with headlights on), and Map Color in Setup is set
to Black for Night. See Display on page77.
The daytime map screen is dark like the night display mode,
and it is hard to see. Why? Verify the following: The disp
lay mode in Setup is set to Auto, and Map
Color in Setup is set to White for Day. See Display on page77.
During the day, I turned on the lights because it started to
rain, but the screen went dark. How can I make it still display
day mode? Adjust the dash brightness (+) button
(with headlights on) to full brightness.
Remember to set it back to a medium set ting, or at night, the screen will be
bright. See Display on page77.
How can I input my destination using map coordinates? The navigation system was not designed for this. However, you can view
the coordinates of an address by touching the vehicle position icon on the
map. See Map Screen Legend on page51.
How do I change or remove my PIN? Go to “Personal Information” in the Setup screen (second) , and select PIN
Number . Select User 1 or User 2 and enter your existing PIN, and then
you have the choice to change or remove the PIN. See page83.
I forgot the PIN for Home, or the PIN for personal addresses
(User 1 or User 2). How do I reset it? PINs are optional. See information regarding PINs on page83. Your dealer
can reset the PIN for you.
CALL is not available on the Calculate route to screen.
Why? Your phone is not paired to HFL, or if your phone is paired, it is in use or
does not have good coverage; press the
HFL BACK button.
Problem
Solution
Frequently Asked Questions
2009 Ridgeline

126Navigation System
Frequently Asked Questions
Guidance, Routing
ProblemSolution
The navigation does not route me the same way I would go, or
the way some other mapping program displays. Why is this? The navigation system attempts to
generate the optimum route. See
Changing the Routing Method on page47.
Why is the street I’m on not shown on the map? It has been
here for more than a year. The mapping database is
constantly undergoing revision. See page107 for
ways to obtain the latest de tailed coverage information.
The vehicle position icon is not following the road, and the
“GPS icon” text in the upper left hand corner of the screen is
white or missing.  The GPS antenna (located under the center of the dashboard) may be
blocked by personal items. For best reception, remove items from the
dashboard, such as radar detector s, cell phones, or loose articles.
 Metallic tinting or other aftermarke t devices can interfere with the GPS
reception. Please see your dealer. Also see System Limitations on
page102.
I entered a destination, but th e blue highlighted route and
voice guidance stopped, or turned into a blue/pink dashed line
before I got to my dest ination. Why is this? Your route has entered
an unverified area. See Unverified Area Routing on
page86.
The map rotates while I make turns. How can I stop this? Select the North-up map orientation by voice, or by touching the map
orientation icon on the map screen. See Map Orientation on page56.
Sometimes, I cannot select between the North-up and
Heading-up map orienta tions. Why is this? The Heading-up map orient
ation can only be shown in the lower scales
(1/20 - 1 mile scales). See Map Scale on page55.
While driving to my destinati on, the “time to go” display
sometimes increases, even though I am getting closer. The “Time to go” is based on actual
road speeds. However if your speed
slows down when you encounter slower traffic, the system updates the
“Time to go” based on your actual spee d to give you a better estimate of
arrival time.
The vehicle position icon on the map “lags” a short distance
behind, especially when I arrive at an intersection. Is there
anything wrong? No. When at an intersection, the syst
em is unaware of the width of the
intersecting road. Large differences in vehicle position can indicate a
temporary loss of the GPS signal. See GPS Reception Issues on page102.
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Navigation System127
While I drive, my screen s
hows white dots (“breadcrumbs”)
on it. What do they mean? These are called “breadcrumbs.”
If you drive more than 1/2 mile from
mapped roads, the off-road tracking feature begins to function. See Off-road
Tracking on pages 61 and 93.
How can I get rid of the whit e dots (“breadcrumbs”) from my
screen? Go to “Vehicle” in the
Setup screen (second), and set Off-road Tracking
to Off , then return to the map. See page93.
A road that I selected to avoi d is being used when routing.
What is wrong? When you “draw” your area to avoid, make sure to select sections of roads
that include at least one
intersection. See page90.
When I arrive at my destination, the bull’s-eye is shown at a
different location on the street. Why? The system calculates the bull’s-eye
location based on the street address
range allocated for that street. See Destination Icon on page57 for an
example.
My elevation (shown when I t ouch the vehicle position icon)
seems to fluctuate even though my elevation has not changed. This is normal and due to errors in sa
tellite position. The elevation can vary
+/- 100 feet. See System Limitations on page102.
My elevation is missing on th e “current position” screen.
Why? If the GPS antenna cannot receive at least four satellites, the elevation is not
displayed. Try moving the vehicle into
an open area. If the elevation is zero
or below sea level, the elev ation is also not displayed.
Problem
Solution
Frequently Asked Questions
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Navigation System129
Display, Accessories
Rear Camera
Miscellaneous Other Questions
Problem Solution
The display appears dim when starting the car in really cold
weather. Is there a problem? No. This is normal, and it will become brighter after a few minutes.
The screen does not close completely. Why is this? Ensure that it is not during inse rting/ejecting a CD. The screen cannot be
closed if a CD is not completely inserted in the unit.
 Ensure that it is not during insert ing/ejecting the DVD. The screen cannot
be closed if the DVD is not completely inserted in the unit.
Problem Solution
When I shift gears, the rear camera image is delayed. When shifting into or out of reverse, you may experience delays when the
screen image switches between the navigation screen and the rear camera
image. This is normal.
The rear camera image is too dark or too bright. How do I
adjust the brightness? While the camera image is displayed, use the Zoom In/Zoom Out controls to
adjust the brightness. This adjustme
nt does not affect the Setup screen
brightness adjustments.
Problem Solution
My clock frequently changes forward and backward by one
hour. Why is this? The clock is being automatically set based on your GPS location. If you live
and work on the boundary between two
time zones, you can turn off this
feature. See page97.
When driving near a time zone border, the time changes even
though I am not near the time zone. Why is this? The time zone borders are only appr
oximated in the system. Depending on
the geography of the time zone boundary, the switch to a different zone can
be erratic. See page97.
Frequently Asked Questions
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Navigation System131
Troubleshooting
Screen Error Message Solution
Navigation system is unable to acquire a proper GPS signal.
Make sure there is nothing on the dashboard blocking the GPS antenna
(aftermarket metallic window tinting or aftermarket devices placed on the
dashboard, like radar detectors, cell p hones, or loose items). If the dashboard
is clear of objects, move the vehicle to an open space away from tall buildings,
trees, etc.

Navigation unit door is open or No DVD disc is inserted.
Please check system. Make sure that the navigation DVD disc
is inserted with the label side up
and the navigation unit door is fully snapped closed (see page108).
No DVD disc. Please check system. Check that the navigation DVD disc is in serted with the label side up (see
page108). If the problem persists, see your dealer.
DVD disc reading error (unfor matted). Please consult your
dealer. Check the DVD disc surface
for deep scratches or other damage. Make sure
you are using a navigation DVD (white-c olored label). The system cannot
read other mapping databases or vide o DVDs. If the problem persists, see
your dealer.
Display temp is too high. Syst em will shut down until display
cools down. This message will appear briefly when
the display temperature is too high,
and then the display will turn off until the temperature cools down. The
system will turn back on when the display cools down.
Outside temperature is low. System will take awhile to start
up. The temperature is below -22°F and
the navigation system has difficulty
reading the DVD. The system will st art up when the temperature warms up.
Navigation system voice recognition ca nnot be activated
when another unit is us ing the audio system. HandsFreeLink (HFL) can override the
navigation system. Make sure the
HFL TALK button is not on when you press the NAVI TALK button, or the
message will appear. Simply press the HFL BACK button to resume
control of the navigation voice buttons.
2009 Ridgeline