2009 HONDA PILOT navigation update

Navigation System109
Customer Assistance
Visiting Your Dealer
We strive to make this manual as
complete as possible and to answer all
questions regarding operation of the
system. Occasionally, you may run into
a specific issue that you cannot find in
the book. You may save yourself a trip
to the dealer by fi rst consulting the
following resources:
 The Troubleshooting section (see page132).
 The Frequently Asked Questions (FAQs) section (see page125).
 The FAQs found on the online DVD order site (see “Obtaining a
Navigation Update DVD”).
 For detailed questions regarding HFL, audio, or other systems that
interact with the navigation system,
see the main ve hicle Owner’s
manual, or the Quick Start Guide.  Call Honda Customer Relations (see
“Honda Automobile Customer
Service” on page108).
 For database or PO I issues, follow the
guidelines in the “Reporting Errors”
section (see page108).
If your question is still unanswered and
you wish to visit the dealer, please be
prepared to demonstrate the issue to the
service advisor. That way, the service
advisor can document the issue for the
factory to allow more efficient
troubleshooting.
Some issues may at first seem random,
but you may notice a pattern. For
example, they only occur when you
enter a specific address, or when driving
on a certain road, or just when it’s cold.
This information is very useful to the
service advisor. Be patient, the service
advisor may be unfamiliar with your
specific issue.
Obtaining a Navigation
Update DVD
Honda is continually expanding the
scope of the navigation system.
Upgraded software may be made
available to navigation system owners
periodically, usually in the fall of each
year.
To purchase an updated DVD or a
replacement DVD, call the Honda
Navigation Disc Fulfillment Center at
(888) 291-4675. You can also order
online by going to
www.hondanavi.com.
NOTE:
 DVDs are not available at your dealer. However, the dealer may
order a DVD for you as a courtesy.
There is no program for free DVD
updates.
 The DVD order line staff cannot answer technical questions regarding
navigation operation, coverage, or
POIs.
2009 Pilot

Navigation System111
Coverage Areas
Map Coverage
The system provides map coverage for
the following 48 U.S. states, Hawaii,
and southern Canada. The U.S. map
coverage consists of accurately mapped
(verified) metropolitan areas (in the
following list) and a less accurate
(unverified) rural database. Canada
coverage consists of major metropolitan
areas and major roads connecting the
metropolitan areas within about 100
miles north of the U.S. border. If you
need additional northern Canada
coverage, you may purchase the gray
Canadian DVD (see Obtaining a
Navigation Update DVD on page109).
See Map Overview on page6 for a
discussion of map coverage.
The cities and metropolitan areas in the
following list are fully mapped. Only
major streets, roads, and freeways have
been verified outside these areas. If your
route passes through these areas, routing
may be limited, depending on your
routing choices. See Unverified Area
Routing on page86. If you desire additional map coverage
information, contact Honda Customer
Services or go to
www.hondanavi.com .
U.S. Detailed Coverage Areas
Alabama
Birmingham/Tuscaloosa
Huntsville
Mobile
Montgomery
Arizona Phoenix Metro
Sedona
Tucson
Arkansas Fayetteville
Hot Springs
Little Rock
California Bakersfield
Fresno
Los Angeles/San Diego Metro
Merced
Modesto Sacramento Metro
Sacramento-Reno-Lake Tahoe-Yuba
San Francisco Bay
(approximately
Monterey to Sonoma) – including
Monterey County and Hollister
San Luis Obispo
Stockton
Southern California Area
Colorado Denver/Boulder/Colorado Springs/Ski Resorts Metro area – including
Ft. Collins
Grand Junction
Connecticut Bridgeport
Danbury
Hartford Metro
New Haven Metro
Norwalk
Stamford
The State of Connecticut: All roads are verified in non-metro areas.
Delaware Entire state – including Dover,
Wilmington Metro area, New
Castle County
2009 Pilot

122Navigation System
Operation in Alaska and
Hawaii
Certain functions that rely on a satellite
signal will not work correctly in Alaska
and Hawaii. These functions include but
are not limited to XM radio, automatic
clock updates, and time zone
adjustments.
Alaska
If the vehicle was purchased in the
lower 48 states and driven to Alaska, the
system cannot display maps. The
message “Vehicle is out of the
database...” will be displayed.
Hawaii
This section describes the differences in
navigation system operation for vehicles
delivered in Hawaii.
XM Radio
Navigation vehicles delivered to Hawaii
are equipped with XM hardware, but XM
broadcasting is not available; therefore
sections of the manual that mention XM
audio feature do not apply. Vehicles
originally delivered to the U.S. mainland
and shipped to Hawaii also have XM, but
will not function because the XM
satellites (aimed toward the U.S.
mainland) are too far away to obtain
reception.
Map Coverage
All roads displayed on the Hawaii map
screens are detailed coverage roads.
Text related to “unverified” roads or
areas are not applicable. The following
topics do not apply in Hawaii:
 Unverified road descriptions (see page
6, 86)
 Cautions and pop-up windows related to unverified roads (see page
64)
 Setup entries that relate to turning on
or off unverified routing (see
page
87 )
 When zooming in and out, there is no 350-mile scale for Hawaii Other Map Issues
 See the coverage section for a list of
islands with coverage (see page 111)
 Freeway Exit information does not
exist in Hawaii, so the “Freeway Exit
Info” icon is not shown on the icon
bar.
Coverage Areas
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Navigation System127
Frequently Asked Questions
Guidance, Routing
Problem Solution
The navigation does not route me the same way I would go, or
the way some other mapping progr am displays. Why is this?The navigation system attempts to
generate the optimum route. See
Changing Routing Method on page47.
Why is the street I’m on not s hown on the map? It has been
here for more than a year. The mapping database is
constantly undergoing revision. See page
111 for
ways to obtain the latest detailed coverage information.
The vehicle position icon is not following the road, and the
“GPS icon” text in the upper left hand corner of the screen is
white or missing.  The GPS antenna (located under
the dashboard) may be blocked by
personal items. For best re ception, remove items from the dashboard, such
as radar detectors, cell phones, or loose articles.
 Metallic tinting or other aftermarke t devices can interfere with the GPS
reception. Please see your dealer. Also see System Limitations on
page
104.
I entered a destination, but th e blue highlighted route and
voice guidance stopped, or turned into a blue/pink dashed line
before I got to my dest ination. Why is this? Your route has entered
an unverified area. See Unverified Area Routing on
page
86.
The map rotates while I make turns. How ca n I stop this? Select the North-up map orientation by voice, or by selecting “North-up”
from the Map menu . See Map Orientation on page
57.
Sometimes, I cannot select between the North-up and
Heading-up map orienta tions. Why is this? The Heading-up map orient
ation can only be shown in the lower scales
(1/20 - 1 mile scales). See Map Scale on page
56.
While driving to my destinati on, the “time to go” display
sometimes increases, even though I am getting closer. The “Time to go” is based on actual
road speeds. However if your speed
slows down when you encounter slower traffic, the system updates the
“Time to go” based of your actual spee d to give you a better estimate of
arrival time.
The vehicle position icon on the map “lags” a short distance
behind, especially when I arrive at an intersection. Is there
anything wrong? No. When at an intersection, the syst
em is unaware of the width of the
intersecting road. Large differences in vehicle position can indicate a
temporary loss of the GPS signal. See GPS Reception Issues on page
104.
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Navigation System129
Frequently Asked Questions
Ordering a Navigation DVD, C overage, Map Errors, Limitations
Problem Solution
I want to buy a new DVD. How do I purchase one ? You cannot obtain a new DVD from the dealer. See Obtaining a Navigation
Update DVD on page109.
I want to order a DVD. How ca n I determine the DVD version
in my navigation system? The version is on the label of your DVD. It starts with “Ver:.” See
Changing
the DVD on page110.
I got a navigation DVD from a friend, but it does not work.
Why? Your vehicle was designed to use
a white DVD. DVDs with differently
colored labels or from different manuf acturers will not operate correctly.
Always obtain DVDs from the DVD order desk. See page109.
When is my city going to become part of a fully verified
detailed coverage area? The mapping database vendor is cons
tantly revising map coverage. See
page111 for ways to obtain the latest detailed coverage information.
Will the navigation system work outside North America? The navi gation system contains maps only for the lower 48 U.S. states,
Hawaii, and portions of s outhern Canada. The syst em will not work in
Mexico, Alaska, or ove rseas. Canada coverage is limited. See Map
Coverage on page111.
I moved my vehicle from the U.S. mainland to Hawaii. Why
does my navigation system not show the correct map? The coverage area (Hawai
i or U.S. mainland) must be selected by your
dealer.
Can I play video DVDs in my navigation sy stem? No. The navigation system is desi gned only to read the white DVD provided
with your vehicle. Map di scs for other vehicle manufacturers or PC map
programs will not work.
I found some errors in the database. How do I report them? Mi nor errors are bound to occur in a large database. If you encounter major
errors, you can report them follow ing the instructions on page108.
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Navigation System133
Glossary
Glossary
The following is a glossary of terms
pertaining to the voice recognition
navigation system.
Avoid Area - Areas you wish to avoid
can be entered into the system, and
will be avoided while routing.
Breadcrumbs - Off-road tracking dots
that can be followe d on the map to
retrace your route back to a mapped
(digitized) road. This function can be
turned on/off in the SETUP screen
( Other ).
Database - This consists of the map
data, and the POI (Points of Interest)
data stored on the DVD.
DCA - Detailed Coverage Area. The
main metropolitan areas in the lower
48 U.S. states, Hawaii, and southern
Canada are mapped to this level. See
page111 for a list of these areas. Digitized Road -
A road that appears on
the navigation screen. The road name
will appear at the bottom of the
navigation screen. If the user drives
“off road,” the navigation system will
display “breadcrumbs,” depending on
how far you drive from a mapped
road.
Disclaimer Screen - Screen containing
cautionary information. It is meant to
be read carefully and acknowledged
by the customer when using the
navigation system.
DVD or DVD-ROM - Digital Versatile
Disc. The navigation program and
database resides on this disc. For
information on how to order a
replacement or update DVD, see
page109. FAQ -
Frequently Asked Questions. See
page125 for a list of customer FAQs
and troubleshooting information.
GPS - Global Positioning System. A
network of 24 satellites in orbit
around the earth. The navigation
system can simultaneously receive
signals from up to 12 satellites to
accurately position the vehicle on the
map.
GPS Antenna - Located under the
dashboard. Electronic items operating
in this general location can interfere
with the GPS signal.
HFL - Bluetooth® HandsFreeLink®.
Your vehicle is equipped with this
feature, which uses Bluetooth
technology as a wireless link between
the vehicle and your Bluetooth-
compatible cell phone.
Icon - Symbol representing Points of
Interest (POI) that can be displayed
on the map.
2009 Pilot

154Navigation System
Index
U
Unit Conversion
..............................72
Units (mile or km)...........................84
Unverified Area Routing.................86
Unverified Streets.............................7
Update DVD.................................109
Using the Voice Control System......14
V
Vehicle
...........................................95
Verified Streets.................................7
View Routes...................................48
Visiting Your Dealer.....................109
Voice Command Help.....................73
Voice Command Index..................136
Voice Control Basics.......................13
Voice Recognition Feedback............84
Voice Recognition, Improving.........14
Volume..........................................77
W
Waypoints
......................................92
Z
Zagat 2007
...............................30, 34
2009 Pilot

Navigation System155
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2009 Pilot