2009 GMC YUKON phone

In addition, your vehicle has a passenger sensing
system for the right front passenger’s position, which
includes sensors that are part of the passenger’s
seat. The passenger sensing system may not
operate properly if the original seat trim is replaced
with non-GM covers, upholstery or trim, or with GM
covers, upholstery or trim designed for a different
vehicle. Any object, such as an aftermarket seat
heater or a comfort enhancing pad or device,
installed under or on top of the seat fabric, could also
interfere with the operation of the passenger sensing
system. This could either prevent proper deployment
of the passenger airbag(s) or prevent the passenger
sensing system from properly turning off the
passenger airbag(s). SeePassenger Sensing
System on page 1-90.
If you have any questions about this, you should
contact Customer Assistance before you modify
your vehicle. The phone numbers and addresses for
Customer Assistance are in Step Two of the
Customer Satisfaction Procedure in this manual.
SeeCustomer Satisfaction Procedure on page 7-2.
If your vehicle has rollover roof-rail airbags, see
Different Size Tires and Wheels on page 5-82
for additional important information.Q:What if I added a snow plow? Will it keep the
airbags from working properly?
A:We have designed our airbag systems to work
properly under a wide range of conditions, including
snow plowing with vehicles that have the optional
Snow Plow Prep Package (RPO VYU). But do
not change or defeat the snow plow’s “tripping
mechanism.” If you do, it can damage your snow
plow and your vehicle, and it may cause an airbag
ination.
Q:Because I have a disability, I have to get my
vehicle modied. How can I nd out whether
this will affect my airbag system?
A:If you have questions, call Customer Assistance.
The phone numbers and addresses for Customer
Assistance are in Step Two of the Customer
Satisfaction Procedure in this manual. See
Customer Satisfaction Procedure on page 7-2.
In addition, your dealer/retailer and the service manual
have information about the location of the airbag sensors,
sensing and diagnostic module and airbag wiring.
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OnStar Hands-Free Calling
OnStar Hands-Free Calling allows eligible OnStar
subscribers to make and receive calls using voice
commands. Hands-Free Calling is fully integrated into
the vehicle, and can be used with OnStar Pre-Paid
Minute Packages. Most vehicles include 30 trial minutes
good for 60 days. Hands-Free Calling can also be
linked to a Verizon Wireless service plan in the U.S. or
a Bell Mobility service plan in Canada, depending
on eligibility. To nd out more, refer to the OnStar
Owner’s Guide in the vehicle’s glove box, visit
onstar.com or onstar.ca, or speak with an OnStar
advisor by pressing the OnStar button or calling
1-888-4-ONSTAR (1-888-466-7827).
OnStar Turn-by-Turn Navigation
Vehicles with the OnStar Turn-by-Turn Navigation system
can provide voice-guided driving directions. Press the
OnStar button to have an OnStar advisor locate a
business or address and download driving directions to
the vehicle. Voice-guided directions to the desired
destination will play through the audio system speakers.
See the OnStar Owner’s Guide for more information.
OnStar Virtual Advisor
OnStar Virtual Advisor is a feature of OnStar Hands-Free
Calling that uses minutes to access location-based
weather, local traffic reports, and stock quotes. Press the
phone button and give a few simple voice commands
to browse through the various topics. See the OnStar
Owner’s Guide for more information. This feature is only
available in the continental U.S.
OnStar Steering Wheel Controls
This vehicle may have a Talk/Mute button that can be
used to interact with OnStar Hands-Free Calling.
SeeAudio Steering Wheel Controls on page 3-136for
more information.
On some vehicles, the mute button can be used to dial
numbers into voice mail systems, or to dial phone
extensions. See the OnStar Owner’s Guide for more
information.
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How OnStar Service Works
The OnStar system can record and transmit vehicle
information. This information is automatically sent to an
OnStar Call Center when the OnStar button is pressed,
the emergency button is pressed, or if the airbags or
AACN system deploy. This information usually includes
the vehicle’s GPS location and, in the event of a crash,
additional information regarding the crash that the vehicle
was involved in (e.g. the direction from which the vehicle
was hit). When the Virtual Advisor feature of OnStar
Hands-Free Calling is used, the vehicle also sends
OnStar the vehicle’s GPS location so they can provide
services where it is located.
OnStar service cannot work unless the vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar
service also cannot work unless the vehicle is in a place
where the wireless service provider OnStar has hired
for that area has coverage, network capacity and
reception when the service is needed, and technology
that is compatible with the OnStar service. Not all
services are available everywhere, particularly in remote
or enclosed areas, or at all times.Location information about the vehicle is only available
if the GPS satellite signals are unobstructed and
available.
The vehicle must have a working electrical system,
including adequate battery power, for the OnStar
equipment to operate. There are other problems OnStar
cannot control that may prevent OnStar from providing
OnStar service at any particular time or place. Some
examples are damage to important parts of the vehicle
in a crash, hills, tall buildings, tunnels, weather or
wireless phone network congestion.
Your Responsibility
Increase the volume of the radio if the OnStar advisor
cannot be heard. If the light next to the OnStar buttons
is red, the system may not be functioning properly.
Press the OnStar button and request a vehicle
diagnostic. If the light appears clear (no light is
appearing), your OnStar subscription has expired and
all services have been deactivated. Press the OnStar
button to conrm that the OnStar equipment is active.
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Using Universal Home Remote
Press and hold the appropriate button for at least half of
a second. The indicator light will come on while the
signal is being transmitted.
Reprogramming Universal Home
Remote Buttons
Any of the three buttons can be reprogrammed by
repeating the instructions.
Erasing Universal Home Remote
Buttons
The programmed buttons should be erased when the
vehicle is sold or the lease ends.
To erase either Rolling Code or Fixed Code on the
Universal Home Remote device:
1. Press and hold the two outside buttons at the same
time for approximately 20 seconds, until the
indicator lights, located directly above the buttons,
begin to blink rapidly.
2. Once the indicator lights begin to blink, release both
buttons. The codes from all buttons will be erased.For help or information on the Universal Home Remote
System, call the customer assistance phone number
underCustomer Assistance Offices on page 7-6.
Storage Areas
Glove Box
Lift up on the glove box lever to open it.
Cupholders
For vehicles with cupholders located in the front and
rear of the oor console or in the fold down armrest,
adjust the front cupholders by moving the insert forward
or rearward.
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Electric Power Management
The vehicle has Electric Power Management (EPM) that
estimates the battery’s temperature and state of charge.
It then adjusts the voltage for best performance and
extended life of the battery.
When the battery’s state of charge is low, the voltage is
raised slightly to quickly bring the charge back up. When
the state of charge is high, the voltage is lowered slightly
to prevent overcharging. If the vehicle has a voltmeter
gage or a voltage display on the Driver Information
Center (DIC), you may see the voltage move up or down.
This is normal. If there is a problem, an alert will be
displayed.
The battery can be discharged at idle if the electrical
loads are very high. This is true for all vehicles. This is
because the generator (alternator) may not be spinning
fast enough at idle to produce all the power that is
needed for very high electrical loads.
A high electrical load occurs when several of the
following are on, such as: headlamps, high beams, fog
lamps, rear window defogger, climate control fan at
high speed, heated seats, engine cooling fans, trailer
loads, and loads plugged into accessory power outlets.
EPM works to prevent excessive discharge of the
battery. It does this by balancing the generator’s output
and the vehicle’s electrical needs. It can increaseengine idle speed to generate more power, whenever
needed. It can temporarily reduce the power demands of
some accessories.
Normally, these actions occur in steps or levels, without
being noticeable. In rare cases at the highest levels of
corrective action, this action may be noticeable to the
driver. If so, a Driver Information Center (DIC) message
might be displayed, such as BATTERY SAVER ACTIVE,
BATTERY VOLTAGE LOW, or LOW BATTERY. If this
message is displayed, it is recommended that the driver
reduce the electrical loads as much as possible. SeeDIC
Warnings and Messages on page 3-64.
Battery Run-Down Protection
This feature shuts off the dome, and reading lamps
if they are left on for more than 10 minutes when
the ignition is off. This will keep the battery from
running down.
Accessory Power Outlet(s)
Accessory power outlets can be used to connect
auxiliary electrical equipment, such as a cellular
telephone.
There are two under the climate controls, one inside
the center oor console, one on the rear of the center
oor console and one accessory power outlet in the
rear cargo area on the passenger side.
3-20

4. Press the trip/fuel button until the vehicle heading,
for example, N for North, is displayed in the DIC.
Or, if the vehicle does not have DIC buttons, press
and hold the trip odometer reset stem for two
seconds to select the next available variance zone.
Repeat this step until the appropriate variance
zone is displayed.
5. If calibration is necessary, calibrate the compass.
See “Compass Calibration Procedure” following.
Compass Calibration
The compass can be manually calibrated. Only calibrate
the compass in a magnetically clean and safe location,
such as an open parking lot, where driving the vehicle in
circles is not a danger. It is suggested to calibrate
away from tall buildings, utility wires, manhole covers, or
other industrial structures, if possible.
If CAL should ever appear in the DIC display, the
compass should be calibrated.
If the DIC display does not show a heading, for example,
N for North, or the heading does not change after
making turns, there may be a strong magnetic eld
interfering with the compass. Such interference may be
caused by a magnetic CB or cell phone antenna
mount, a magnetic emergency light, magnetic note pad
holder, or any other magnetic item. Turn off the
vehicle, move the magnetic item, then turn on the
vehicle and calibrate the compass.To calibrate the compass, use the following procedure:
Compass Calibration Procedure
1. Before calibrating the compass, make sure the
compass zone is set to the variance zone in
which the vehicle is located. See “Compass
Variance (Zone) Procedure” earlier in this section.
Do not operate any switches such as window,
sunroof, climate controls, seats, etc. during
the calibration procedure.
2. Press the vehicle information button until PRESS
V
TO CALIBRATE COMPAS (Compass) displays. Or,
if the vehicle does not have DIC buttons, press
the trip odometer reset stem until CALIBRATE
COMPASS displays.
3. Press the set/reset button to start the compass
calibration. Or, if the vehicle does not have DIC
buttons, press and hold the trip odometer reset stem
for two seconds to start the compass calibration.
4. The DIC will display CALIBRATING: DRIVE IN
CIRCLES. Drive the vehicle in tight circles at less
than 5 mph (8 km/h) to complete the calibration. The
DIC will display CALIBRATION COMPLETE for a
few seconds when the calibration is complete. The
DIC display will then return to the previous menu.
3-63

Audio System(s)
Determine which radio the vehicle has and read the
following pages to become familiar with its features.
{CAUTION:
Taking your eyes off the road for extended periods
could cause a crash resulting in injury or death to
you or others. Do not give extended attention to
entertainment tasks while driving.
This system provides access to many audio and non
audio listings.To minimize taking your eyes off the road while driving,
do the following while the vehicle is parked:
Become familiar with the operation and controls of
the audio system.
Set up the tone, speaker adjustments, and preset
radio stations.
For more information, seeDefensive Driving on page 4-2.
Notice:Contact your dealer/retailer before adding
any equipment.
Adding audio or communication equipment could
interfere with the operation of the vehicle’s engine,
radio, or other systems, and could damage them.
Follow federal rules covering mobile radio and
telephone equipment.
The vehicle has Retained Accessory Power (RAP). With
RAP, the audio system can be played even after the
ignition is turned off. SeeRetained Accessory Power
(RAP) on page 2-26for more information.
3-83

DVD Radio Error Messages
Player Error:This message displays when there are
disc load or eject problems.
Disc Format Error:This message displays, if the disc
is inserted with the disc label wrong side up, or if
the disc is damaged.
Disc Region Error:This message displays, if the disc
is not from a correct region.
No Disc Inserted:This message displays, if no disc is
present when the
Zor DVD/CD AUX button is pressed
on the radio.
Using the Auxiliary Input Jack
The radio system has an auxiliary input jack located on
the lower right side of the faceplate. This is not an
audio output; do not plug the headphone set into the
front auxiliary input jack. An external audio device such
as an iPod, laptop computer, MP3 player, CD player,
or cassette tape player, etc. can be connected to
the auxiliary input jack for use as another audio source.
Drivers are encouraged to set up any auxiliary device
while the vehicle is in P (Park). SeeDefensive Driving on
page 4-2for more information on driver distraction.To use a portable audio player, connect a 3.5 mm
(1/8 inch) cable to the radio’s front auxiliary input jack.
When a device is connected, press the radio CD/AUX
button to begin playing audio from the device over
the vehicle speakers.
For optimal sound quality, increase the portable audio
device’s volume to the loudest level.
It is always best to power the portable audio device
through its own battery while playing.
O(Power/Volume):Turn clockwise or
counterclockwise to increase or decrease the
volume of the portable player. Additional volume
adjustments might have to be made from the portable
device if the volume is not loud or soft enough.
BAND:Press to listen to the radio when a portable
audio device is playing. The portable audio device also
continues to play.
CD/AUX (CD/Auxiliary):Press to play a CD when a
portable audio device is playing. Press again and
the system begins playing audio from the connected
portable audio player. If a portable audio player is
not connected, “No Input Device Found” displays.
3-101