2009 GMC SIERRA emergency towing

Overheated Engine Protection
Operating Mode
If an overheated engine condition exists and the
REDUCED ENGINE POWER message is displayed, an
overheat protection mode which alternates ring groups
of cylinders helps prevent engine damage. In this mode,
you will notice a loss in power and engine performance.
This operating mode allows the vehicle to be driven to a
safe place in an emergency. Driving extended miles (km)
and/or towing a trailer in the overheat protection mode
should be avoided.
Notice:After driving in the overheated engine
protection operating mode, to avoid engine damage,
allow the engine to cool before attempting any repair.
The engine oil will be severely degraded. Repair the
cause of coolant loss, change the oil and reset the oil
life system. SeeEngine Oil on page 5-15.
Engine Fan Noise
If the vehicle has a clutched engine cooling fan, when the
clutch is engaged, the fan spins faster to provide more air
to cool the engine. In most everyday driving conditions,
the fan is spinning slower and the clutch is not fully
engaged. This improves fuel economy and reduces fan
noise. Under heavy vehicle loading, trailer towing, and/or
high outside temperatures, the fan speed increases as
the clutch more fully engages, so you may hear an
increase in fan noise. This is normal and should not be
mistaken as the transmission slipping or making extra
shifts. It is merely the cooling system functioning properly.
The fan will slow down when additional cooling is not
required and the clutch disengages.
You may also hear this fan noise when you start the
engine. It will go away as the fan clutch partially
disengages.
If the vehicle has electric cooling fans, you may hear
the fans spinning at low speed during most everyday
driving. The fans may turn off if no cooling is required.
Under heavy vehicle loading, trailer towing, and/or
high outside temperatures, or if you are operating the
air conditioning system, the fans may change to
high speed and you may hear an increase in fan noise.
This is normal and indicates that the cooling system
is functioning properly. The fans will change to low
speed when additional cooling is no longer required.
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Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be restricted.
Propane and other fuels are not provided through
this service.
Lock-Out Service:Vehicle registration is required.
Trip Routing Service:Limit of six requests
per year.
Trip Interruption Benets and Assistance:Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed receipts,
and a copy of the repair orders. Once authorization
has been received, the Roadside Assistance advisor
will help you make arrangements and explain how to
receive payment.
Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
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If a Crash Occurs
Here is what to do if you are involved in a crash.
Check to make sure that you are all right. If you
are uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from
the scene of the crash. They will walk you through
the information they will need. If they ask for a
police report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
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