2009 GMC SIERRA tow

Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be restricted.
Propane and other fuels are not provided through
this service.
Lock-Out Service:Vehicle registration is required.
Trip Routing Service:Limit of six requests
per year.
Trip Interruption Benets and Assistance:Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed receipts,
and a copy of the repair orders. Once authorization
has been received, the Roadside Assistance advisor
will help you make arrangements and explain how to
receive payment.
Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
7-9

If a Crash Occurs
Here is what to do if you are involved in a crash.
Check to make sure that you are all right. If you
are uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from
the scene of the crash. They will walk you through
the information they will need. If they ask for a
police report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-13

Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its repair.
If you have a pre-determined repair facility of choice, take
your vehicle there, or have it towed there. Specify to the
facility that any required replacement collision parts be
original equipment parts, either new Genuine GM parts or
recycled original GM parts. Remember, recycled parts
will not be covered by your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to safercar.gov;
or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from safercar.gov.
7-14

I
Ignition Positions.............................................2-22
Infants and Young Children, Restraints...............1-41
Ination - Tire Pressure...................................5-73
Instrument Panel
Brightness..................................................3-20
Cluster.......................................................3-34
Overview...............................................3-4, 3-6
Storage Area..............................................2-81
J
Jump Starting.................................................5-44
K
Keyless Entry System....................................... 2-4
Keys............................................................... 2-3
L
Labeling, Tire Sidewall.....................................5-66
Lamp
Malfunction Indicator....................................3-45
Lamps
Auxiliary Roof Mounted Lamp........................3-19
Cargo........................................................3-21
Dome ........................................................3-20Lamps (cont.)
Dome Lamp Override...................................3-20
Puddle.......................................................3-19
Reading.....................................................3-21
Lap Belt........................................................1-36
Lap-Shoulder Belt...........................................1-30
LATCH System for Child Restraints...................1-49
Latches, Seatback..........................................1-13
License Plate Lamps.......................................5-63
Light
Airbag Off..................................................3-38
Airbag Readiness........................................3-37
Antilock Brake System (ABS) Warning............3-43
Brake System Warning.................................3-42
Charging System.........................................3-41
Cruise Control.............................................3-50
Fog Lamp ..................................................3-50
Four-Wheel-Drive.........................................3-51
Highbeam On.............................................3-50
Low Fuel Warning.......................................3-52
Oil Pressure...............................................3-49
Passenger Airbag Status Indicator..................3-40
Safety Belt Reminders..................................3-36
Security.....................................................3-50
StabiliTrak®Indicator....................................3-44
Tire Pressure..............................................3-45
Tow/Haul Mode...........................................3-51
Lighting
Entry.........................................................3-20
Exit...........................................................3-20
7

Mirrors (cont.)
Outside Power Mirrors..................................2-59
Outside Towing Mirrors.................................2-58
Park Tilt .....................................................2-60
MP3 ..................................................3-108, 3-113
MyGMLink.com................................................ 7-5
N
Navigation System, Privacy..............................7-18
Navigation/Radio System, see
Navigation Manual.....................................3-119
New Vehicle Break-In......................................2-22
Noise Control System, Tampering......................5-54
O
Odometer......................................................3-35
Odometer, Trip...............................................3-35
Off-Road Driving.............................................4-12
Off-Road Recovery..........................................4-10
Oil
Engine.......................................................5-15
Pressure Gage............................................3-48
Pressure Light.............................................3-49
Oil, Engine Oil Life System..............................5-18
Older Children, Restraints................................1-38
Online Owner Center........................................ 7-5
OnStar, Privacy..............................................7-18OnStar
®System, see OnStar®Manual...............2-71
Operation, Universal Home Remote System........2-75
Outlet Adjustment............................................3-33
Outlets
Accessory Power.........................................3-22
Outside
Convex Mirror.............................................2-61
Heated Mirrors............................................2-61
Manual Mirrors............................................2-58
Power Foldaway Mirrors...............................2-59
Power Mirrors.............................................2-59
Towing Mirrors............................................2-58
Overheated Engine Protection
Operating Mode..........................................5-37
Owner Checks and Services.............................6-11
Owners, Canadian............................................... ii
P
Paint, Damage..............................................5-120
Park
Shifting Into................................................2-52
Shifting Out of............................................2-54
Park Aid................................................2-62, 2-65
Park Brake....................................................2-50
Park Tilt Mirrors..............................................2-60
Parking
Assist........................................................2-62
Over Things That Burn.................................2-54
9

Recreational Vehicle Towing.............................4-45
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System,
Operation..................................................... 2-5
Remote Vehicle Start........................................ 2-7
Removing the Flat Tire and Installing the
Spare Tire..................................................5-98
Removing the Spare Tire and Tools...................5-93
Replacement Bulbs.........................................5-63
Replacement Parts, Maintenance......................6-17
Reporting Safety Defects
Canadian Government..................................7-15
General Motors...........................................7-15
United States Government............................7-14
Restraint System Check
Checking the Restraint Systems....................1-90
Replacing Restraint System Parts
After a Crash..........................................1-91
Retained Accessory Power...............................2-23
Roadside
Assistance Program....................................... 7-7
Rocking Your Vehicle to Get it Out....................4-30
Routing, Engine Drive Belt...............................6-18
Running the Vehicle While Parked.....................2-56S
Safety Belt Reminders.....................................3-36
Safety Belts
Care of ....................................................5-116
How to Wear Safety Belts Properly................1-21
Lap Belt.....................................................1-36
Lap-Shoulder Belt........................................1-30
Safety Belt Extender....................................1-37
Safety Belt Use During Pregnancy.................1-36
Safety Belts Are for Everyone.......................1-16
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4
Seatback Latches...........................................1-13
Seats
Center Seat................................................1-14
Heated Seats............................................... 1-8
Manual Lumbar............................................. 1-6
Memory, Mirrors and Pedals........................... 1-8
Power Lumbar .............................................. 1-7
Power Seats................................................. 1-5
Rear Seat Operation............................1-14, 1-15
Reclining Seatbacks.....................................1-10
Seatback Latches........................................1-13
Secondary Latch System................................5-106
Securing a Child Restraint
Center Front Seat Position............................1-61
Rear Seat Position......................................1-58
Right Front Seat Position..............1-62, 1-66, 1-70
11

Time, Setting..................................................3-86
Tire
Pressure Light.............................................3-45
Tires.............................................................5-65
Aluminum or Chrome-Plated Wheels,
Cleaning...............................................5-119
Buying New Tires........................................5-84
Chains.......................................................5-90
Changing a Flat Tire....................................5-92
Cleaning...................................................5-120
Different Size..............................................5-86
Dual Tire Operation.....................................5-75
High-Speed Operation..................................5-74
If a Tire Goes Flat.......................................5-91
Ination - Tire Pressure................................5-73
Inspection and Rotation................................5-81
Installing the Spare Tire................................5-98
Pressure Monitor Operation...........................5-77
Pressure Monitor System..............................5-76
Removing the Flat Tire.................................5-98
Removing the Spare Tire and Tools...............5-93
Secondary Latch System............................5-106
Spare Tire................................................5-113
Storing a Flat or Spare Tire and Tools..........5-109
Tire Sidewall Labeling..................................5-66
Tire Terminology and Denitions....................5-70
Uniform Tire Quality Grading.........................5-86
Wheel Alignment and Tire Balance.................5-88Tires (cont.)
Wheel Replacement.....................................5-89
When It Is Time for New Tires......................5-83
Tow/Haul Mode ...............................................2-34
Tow/Haul Mode Light.......................................3-51
Towing
Recreational Vehicle.....................................4-45
Towing a Trailer..........................................4-51
Your Vehicle...............................................
4-45
Traction
StabiliTrak
®System....................................... 4-6
Trailer
Recommendations.......................................4-84
Transmission
Fluid, Automatic..................................5-21, 5-24
Transmission Operation, Automatic....................2-28
Trip Odometer................................................3-35
Truck-Camper Loading Information....................4-42
Turn and Lane-Change Signals.......................... 3-9
Turn Signal/Multifunction Lever........................... 3-9
U
Ultrasonic Rear Parking Assist (URPA)...............2-62
Uniform Tire Quality Grading............................5-86
Universal Home Remote System.......................2-74
Operation...................................................2-75
13