2009 GMC SIERRA 1500 emergency towing

If Steam Is Coming From The Engine
Compartment
{CAUTION:
Steam from an overheated engine can burn you
badly, even if you just open the hood. Stay away
from the engine if you see or hear steam coming
from it. Turn it off and get everyone away from the
vehicle until it cools down. Wait until there is no sign
of steam or coolant before you open the hood.
If you keep driving when the vehicles engine is
overheated, the liquids in it can catch re. You or
others could be badly burned. Stop the engine if
it overheats, and get out of the vehicle until the
engine is cool.
SeeOverheated Engine Protection Operating Mode
on page 5-38for information on driving to a safe
place in an emergency.
If No Steam Is Coming From The
Engine Compartment
The ENGINE OVERHEATED STOP ENGINE or the
ENGINE OVERHEATED IDLE ENGINE message,
along with a low coolant condition, can indicate a
serious problem.
If you get an engine overheat warning, but see or
hear no steam, the problem may not be too serious.
Sometimes the engine can get a little too hot when you:
Climb a long hill on a hot day.
Stop after high-speed driving.
Idle for long periods in traffic.
Tow a trailer. SeeTowing a Trailer on page 4-53.
If you get the ENGINE OVERHEATED STOP ENGINE
or the ENGINE OVERHEATED IDLE ENGINE message
with no sign of steam, try this for a minute or so:
1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and
to the highest fan speed. Open the windows as
necessary.
3. If you are stopped in a traffic jam, apply the brake,
shift to N (Neutral); otherwise, shift to the highest
gear while driving — D (Drive) or 3 (Third).
5-37

If the temperature overheat gage is no longer in the
overheat zone or an overheat warning no longer
displays, the vehicle can be driven. Continue to drive
the vehicle slow for about 10 minutes. Keep a safe
vehicle distance from the car in front of you. If the
warning does not come back on, continue to drive
normally.
If the warning continues, pull over, stop, and park the
vehicle right away.
If there is no sign of steam, idle the engine for
ve minutes while parked. If the warning is still
displayed, turn off the engine until it cools down.
Also, see “Overheated Engine Protection Operating
Mode” later in this section.Overheated Engine Protection
Operating Mode
If an overheated engine condition exists and the
REDUCED ENGINE POWER message is displayed,
an overheat protection mode which alternates ring
groups of cylinders helps prevent engine damage.
In this mode, you will notice a loss in power and
engine performance. This operating mode allows the
vehicle to be driven to a safe place in an emergency.
Driving extended miles (km) and/or towing a trailer in
the overheat protection mode should be avoided.
Notice:After driving in the overheated engine
protection operating mode, to avoid engine damage,
allow the engine to cool before attempting any
repair. The engine oil will be severely degraded.
Repair the cause of coolant loss, change the oil
and reset the oil life system. SeeEngine Oil
on page 5-17.
5-38

Services Provided
Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identication
before this service is given.
Emergency Tow From a Public Road or Highway:
Tow to the nearest GMC dealer for warranty service,
or if the vehicle was in a crash and cannot be driven.
Assistance is also given when the vehicle is stuck in
the sand, mud, or snow.
Flat Tire Change:Service is provided to change a
at tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly inated.
It is the owner’s responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
Battery Jump Start:Service is provided to jump
start a dead battery.
Trip Routing Service:Detailed maps of North
America are provided when requested either with the
most direct route or the most scenic route. Additional
travel information is also available. Allow three
weeks for delivery.
Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 5 years/
100,000 miles (160 000 km) Powertrain warranty
period. Items considered are hotel, meals, and
rental car.
Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
7-9

Repair Facility
We recommend that you choose a collision repair facility
that meets your needs before you ever need collision
repairs. Your dealer/retailer may have a collision repair
center with GM-trained technicians and state of the art
equipment, or be able to recommend a collision repair
center that has GM-trained technicians and comparable
equipment.
Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage. There
are signicant differences in the quality of coverage
afforded by various insurance policy terms. Many
insurance policies provide reduced protection to your GM
vehicle by limiting compensation for damage repairs by
using aftermarket collision parts. Some insurance
companies will not specify aftermarket collision parts.
When purchasing insurance, we recommend that you
assure your vehicle will be repaired with GM original
equipment collision parts. If such insurance coverage is
not available from your current insurance carrier,
consider switching to another insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the
end of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
Check to make sure that you are all right. If you
are uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
7-13