2009 GMC SAVANA tow

(b)Visually inspect front and rear suspension and
steering system for damaged, loose, or missing parts,
signs of wear, or lack of lubrication. Inspect power
steering lines and hoses for proper hook-up, binding,
leaks, cracks, chafing, etc.
(c)Visually inspect hoses and have them replaced if they
are cracked, swollen, or deteriorated. Inspect all pipes,
fittings, and clamps; replace with genuine parts as
needed. To help ensure proper operation, a pressure test
of the cooling system and pressure cap and cleaning the
outside of the radiator and air conditioning condenser is
recommended at least once a year.
(d)Inspect wiper blades for wear, cracking, or
contamination. Clean the windshield and wiper blades,
if contaminated. Replace wiper blades that are worn or
damaged. See Windshield Wiper Blade Replacement
on page 5-53 and Windshield and Wiper Blades on
page 5-100 for more information.
(e)Make sure the safety belt reminder light and safety
belt assemblies are working properly. Look for any other
loose or damaged safety belt system parts. If you see
anything that might keep a safety belt system from doing
its job, have it repaired. Have any torn or frayed safety
belts replaced. Also see Checking the Restraint Systems
on page 1-78.(f)Lubricate all key lock cylinders, hood hinges, hood
prop rod pivot, hood latch assembly, secondary latch,
pivots, spring anchor, release pawl, rear compartment
hinges, latches, locks, fuel door hinge, and any moving
seat hardware. More frequent lubrication may be required
when exposed to a corrosive environment. Applying
silicone grease on weatherstrips with a clean cloth will
make them last longer, seal better, and not stick or
squeak.
(g)Vehicles with Gross Vehicle Weight Rating (GVWR)
above 10,000 lbs (4 536 kg) only: Inspect shields for
damage or looseness. Adjust or replace as required.
This is a Noise Emission Control Service. Applicable to
vehicles sold in the United States and recommended
for vehicles sold in Canada.
(h)Change automatic transmission fluid and filter if the
vehicle is mainly driven under one or more of these
conditions:
-In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
-In hilly or mountainous terrain.
-When doing frequent trailer towing.
-Uses such as found in taxi, police, or delivery
service.
6-8

(i)Drain, flush, and refill cooling system. This service
can be complex; you should have your dealer/retailer
perform this service. See Engine Coolant on page 5-25
for what to use. Inspect hoses. Clean radiator,
condenser, pressure cap, and filler neck. Pressure
test the cooling system and pressure cap.
(j)A fluid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired and
the fluid level checked. Add fluid if needed.
(k)Inspect system. Check all fuel and vapor lines and
hoses for proper hook-up, routing, and condition. Check
that the purge valve works properly, if equipped.
Replace as needed.
(l)If driving regularly under dusty conditions, inspect the
filter at each engine oil change.
(m)Check system for interference or binding and for
damaged or missing parts. Replace parts as needed.
Replace any components that have high effort or
excessive wear. Do not lubricate accelerator or cruise
control cables.
(n)Visually inspect belt for fraying, excessive cracks, or
obvious damage. Replace belt if necessary.(o)Check vent hose at transfer case for kinks and
proper installation. Check to be sure vent hose
is unobstructed, clear, and free of debris. During any
maintenance, if a power washer is used to clean
mud and dirt from the underbody, care should be taken
to not directly spray the transfer case output seals.
High pressure water can overcome the seals and
contaminate the transfer case fluid. Contaminated fluid
will decrease the life of the transfer case and should
be replaced.
(p)Severe Service: Change transfer case fluid if the
vehicle is mainly used for trailer towing or driven in city
traffic, wet environment, or high ambient temperatures.
Owner Checks and Services
These owner checks and services should be performed
at the intervals specified to help ensure vehicle safety,
dependability, and emission control performance. Your
dealer/retailer can assist with these checks and services.
Be sure any necessary repairs are completed at once.
Whenever any fluids or lubricants are added to the
vehicle, make sure they are the proper ones, as shown
inRecommended Fluids and Lubricants on page 6-13.
6-9

Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
•Your name, home address, and home telephone
number
•Telephone number of your location
•Location of the vehicle
•Model, year, color, and license plate number of the
vehicle
•Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle
•Description of the problem
Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes first.
In the U.S., anyone driving the vehicle is covered.
In Canada, a person driving the vehicle without
permission from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. GMC and General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Assistance program at any
time without notification.GMC and General Motors of Canada Limited reserve the
right to limit services or payment to an owner or driver if
they decide the claims are made too often, or the same
type of claim is made many times.
Services Provided
•Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
•Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may be
available if you have OnStar
®. For security reasons,
the driver must present identification before this
service is given.
•Emergency Tow From a Public Road or Highway:
Tow to the nearest GMC dealer for warranty service,
or if the vehicle was in a crash and cannot be driven.
Assistance is also given when the vehicle is stuck in
the sand, mud, or snow.
•Flat Tire Change:Service is provided to change a
flat tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly inflated.
It is the owner’s responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
•Battery Jump Start:Service is provided to jump
start a dead battery.
7-8

•Trip Routing Service:Detailed maps of
North America are provided when requested
either with the most direct route or the most
scenic route. Additional travel information is
also available. Allow three weeks for delivery.
•Trip Interruption Benets and Assistance:
If your trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
5 years/100,000 miles (160 000 km) Powertrain
warranty period. Items considered are hotel, meals,
and rental car.
Services Not Included in Roadside
Assistance
•Impound towing caused by violation of any laws.
•Legal fines.
•Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
•Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
•Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not
provided through this service.
•Lock-Out Service:Vehicle registration is required.
•Trip Routing Service:Limit of six requests
per year.
•Trip Interruption Benets and Assistance:Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed receipts,
and a copy of the repair orders. Once authorization
has been received, the Roadside Assistance advisor
will help you make arrangements and explain how to
receive payment.
•Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
7-9

If a Crash Occurs
Here is what to do if you are involved in a crash.
•Check to make sure that you are all right. If you are
uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
•If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
•Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
•If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
•If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
•Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
•Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identification Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
•If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
•Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to fix the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable
with their work for a long time.
•Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-13

Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its repair.
If you have a pre-determined repair facility of choice, take
your vehicle there, or have it towed there. Specify to the
facility that any required replacement collision parts be
original equipment parts, either new Genuine GM parts or
recycled original GM parts. Remember, recycled parts
will not be covered by your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair valuation
based on that insurance company’s collision policy repair
limits, as you have no contractual limits with that
company. In such cases, you can have control of the
repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or death,
you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to http://www.safercar.gov;
or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
7-14

Light (cont.)
Brake System Warning.................................3-33
Charging System.........................................3-31
Cruise Control.............................................3-41
Highbeam On.............................................3-41
Oil Pressure...............................................3-40
Passenger Airbag Status Indicator..................3-30
Safety Belt Reminders..................................3-27
Security.....................................................3-41
StabiliTrak
®Indicator....................................3-34
Tire Pressure..............................................3-35
Tow/Haul Mode ...........................................3-41
Lighting
Entry/Exit...................................................3-17
Lights
Exterior Lamps............................................3-13
Flash-to-Pass............................................... 3-8
High/Low Beam Changer................................ 3-8
On Reminder..............................................3-14
Loading Your Vehicle.......................................4-18
Locking Rear Axle............................................ 4-8
Lockout Protection............................................ 2-9
Locks
Automatic Door Lock..................................... 2-8
Automatic Door Unlock.................................. 2-8
Cargo Door Relocking.................................... 2-7
Delayed Locking........................................... 2-7
Door ........................................................... 2-6
Lockout Protection......................................... 2-9Locks (cont.)
Power Door .................................................. 2-6
Programmable Automatic Door Locks............... 2-7
Rear Door Security Locks............................... 2-8
Loss of Control...............................................4-10
Lower Anchors and Tethers for Children.............1-41M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill.........................................6-10
At Least Once a Month................................6-10
At Least Once a Year..................................6-11
At the First 100, 1,000 and 6,000 Miles
(160, 1 600 and 10 000 km)......................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-17
Maintenance Replacement Parts....................6-15
Maintenance Requirements............................. 6-2
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-13
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-3
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Lamp...............................3-36
Manual Seats................................................... 1-2
Manual Windows............................................2-13
7

Message
DIC Warnings and Messages........................3-50
Mirrors
Manual Rearview Mirror................................2-32
Outside Convex Mirror.................................2-33
Outside Heated Mirrors................................2-34
Outside Manual Mirrors................................2-32
Outside Power Mirrors..................................2-33
Outside Towing Mirrors.................................2-32
MP3 .............................................................3-79
MyGMLink.com................................................ 7-5
N
Navigation System, Privacy..............................7-18
New Vehicle Break-In......................................2-19
Noise Control System, Tampering......................5-47
O
Odometer......................................................3-26
Odometer, Trip...............................................3-26
Off-Road Recovery..........................................4-10
Oil
Engine.......................................................5-15
Pressure Gage............................................3-39
Pressure Light.............................................3-40
Oil, Engine Oil Life System..............................5-18
Older Children, Restraints................................1-30Online Owner Center........................................ 7-5
OnStar, Privacy..............................................7-18
Outlet Adjustment............................................3-21
Outlets
Accessory Power.........................................3-18
Outside
Convex Mirror.............................................2-33
Heated Mirrors............................................2-34
Manual Mirrors............................................2-32
Power Mirrors.............................................2-33
Towing Mirrors............................................2-32
Owner Checks and Services.............................. 6-9
Owners, Canadian............................................... ii
P
Paint, Damage..............................................5-102
Park
Shifting Into................................................2-27
Shifting Out of............................................2-29
Park Brake....................................................2-26
Parking
Over Things That Burn.................................2-29
Passenger Airbag Status Indicator.....................3-30
Passenger Sensing System..............................1-71
Passing.........................................................4-10
PASS-Key
®III+ Electronic Immobilizer...............2-17
PASS-Key®III+ Electronic Immobilizer
Operation...................................................2-17
8