2009 GMC SAVANA lock

Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
•Your name, home address, and home telephone
number
•Telephone number of your location
•Location of the vehicle
•Model, year, color, and license plate number of the
vehicle
•Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle
•Description of the problem
Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes first.
In the U.S., anyone driving the vehicle is covered.
In Canada, a person driving the vehicle without
permission from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. GMC and General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Assistance program at any
time without notification.GMC and General Motors of Canada Limited reserve the
right to limit services or payment to an owner or driver if
they decide the claims are made too often, or the same
type of claim is made many times.
Services Provided
•Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
•Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may be
available if you have OnStar
®. For security reasons,
the driver must present identification before this
service is given.
•Emergency Tow From a Public Road or Highway:
Tow to the nearest GMC dealer for warranty service,
or if the vehicle was in a crash and cannot be driven.
Assistance is also given when the vehicle is stuck in
the sand, mud, or snow.
•Flat Tire Change:Service is provided to change a
flat tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly inflated.
It is the owner’s responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
•Battery Jump Start:Service is provided to jump
start a dead battery.
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•Trip Routing Service:Detailed maps of
North America are provided when requested
either with the most direct route or the most
scenic route. Additional travel information is
also available. Allow three weeks for delivery.
•Trip Interruption Benets and Assistance:
If your trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
5 years/100,000 miles (160 000 km) Powertrain
warranty period. Items considered are hotel, meals,
and rental car.
Services Not Included in Roadside
Assistance
•Impound towing caused by violation of any laws.
•Legal fines.
•Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
•Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
•Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not
provided through this service.
•Lock-Out Service:Vehicle registration is required.
•Trip Routing Service:Limit of six requests
per year.
•Trip Interruption Benets and Assistance:Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed receipts,
and a copy of the repair orders. Once authorization
has been received, the Roadside Assistance advisor
will help you make arrangements and explain how to
receive payment.
•Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
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Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example, your
vehicle uses computer modules to monitor and control
engine and transmission performance, to monitor the
conditions for airbag deployment and deploy airbags in a
crash and, if so equipped, to provide antilock braking to
help the driver control the vehicle. These modules may
store data to help your dealer/retailer technician service
your vehicle. Some modules may also store data about
how you operate the vehicle, such as rate of fuel
consumption or average speed. These modules may also
retain the owner’s personal preferences, such as radio
pre-sets, seat positions, and temperature settings.
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OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms
and Conditions for information on data collection
and use.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
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A
Accessories and Modifications............................ 5-3
Accessory Power Outlets.................................3-18
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-76
Additives, Fuel................................................. 5-7
Add-On Electrical Equipment...........................5-104
Air Cleaner/Filter, Engine.................................5-20
Air Conditioning..............................................3-19
Airbag
Off Light.....................................................3-28
Passenger Status Indicator...........................3-30
Readiness Light..........................................3-27
Airbag System................................................1-58
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-76
Airbag Off Switch........................................1-68
How Does an Airbag Restrain?......................1-66
Passenger Sensing System...........................1-71
Servicing Your Airbag-Equipped Vehicle..........1-76
What Makes an Airbag Inflate?......................1-65
What Will You See After an Airbag Inflates?........1-66
When Should an Airbag Inflate?....................1-63
Where Are the Airbags?...............................1-61
All-Wheel-Drive (AWD) System...................4-8, 5-44
Antenna, Fixed Mast.......................................3-86
Antilock Brake System (ABS)............................. 4-5
Antilock Brake, System Warning Light................3-34Appearance Care
Aluminum Wheels......................................5-101
Care of Safety Belts....................................5-98
Chemical Paint Spotting..............................5-102
Cleaning Exterior Lamps/Lenses....................5-99
Fabric/Carpet..............................................5-97
Finish Care...............................................5-100
Finish Damage..........................................5-102
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-98
Interior Cleaning..........................................5-96
Sheet Metal Damage..................................5-101
Tires........................................................5-101
Underbody Maintenance.............................5-102
Washing Your Vehicle...................................5-99
Weatherstrips..............................................5-98
Windshield and Wiper Blades......................5-100
Appointments, Scheduling Service.....................7-10
Ashtray.........................................................3-19
Audio System.................................................3-65
Audio Steering Wheel Controls......................3-85
Fixed Mast Antenna.....................................3-86
Radio Reception..........................................3-86
Setting the Clock.........................................3-66
Theft-Deterrent Feature................................3-84
Audio System(s).............................................3-68
Automatic Door Lock......................................... 2-8
Automatic Door Unlock...................................... 2-8
1

Automatic Headlamp System............................3-15
Automatic Transmission
Fluid..........................................................5-21
Operation...................................................2-23
B
Battery..........................................................5-39
Electric Power Management..........................3-17
Run-Down Protection...................................3-18
Brake
Emergencies................................................ 4-5
Brake Fluid....................................................5-36
Brakes..........................................................5-36
System Warning Light..................................3-33
Braking........................................................... 4-4
Braking in Emergencies..................................... 4-5
Break-In, New Vehicle.....................................2-19
Bulb Replacement...........................................5-48
Center High-Mounted Stoplamp (CHMSL)........5-51
Front Turn Signal, Sidemarker and
Parking Lamps.........................................5-50
Halogen Bulbs............................................5-48
Headlamps.................................................5-48
Replacement Bulbs......................................5-52
Taillamps....................................................5-51
Buying New Tires...........................................5-72
C
Calibration.....................................................3-48
California Fuel.................................................. 5-6
California Perchlorate Materials
Requirements............................................... 5-4
California Proposition 65 Warning....................... 5-4
Canadian Owners................................................ ii
Capacities and Specifications..........................5-110
Carbon Monoxide...................................2-30, 4-15
Care of
Safety Belts................................................5-98
Cargo Door Relocking....................................... 2-7
CD, MP3 .......................................................3-79
Center High-Mounted Stoplamp (CHMSL)...........5-51
Chains, Tire...................................................5-78
Charging System Light....................................3-31
Check
Engine Lamp..............................................3-36
Checking Things Under the Hood......................5-12
Chemical Paint Spotting.................................5-102
Child Restraints
Child Restraint Systems...............................1-37
Infants and Young Children...........................1-33
Lower Anchors and Tethers for Children..........1-41
Older Children.............................................1-30
Securing a Child Restraint in a
Rear Seat Position...................................1-47
2

Child Restraints (cont.)
Securing a Child Restraint in the
Right Front Seat Position..................1-50, 1-54
Where to Put the Restraint...........................1-39
Cigarette Lighter.............................................3-19
Cleaning
Aluminum Wheels......................................5-101
Exterior Lamps/Lenses.................................5-99
Fabric/Carpet..............................................5-97
Finish Care...............................................5-100
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-98
Interior.......................................................5-96
Tires........................................................5-101
Underbody Maintenance.............................5-102
Washing Your Vehicle...................................5-99
Weatherstrips..............................................5-98
Windshield and Wiper Blades......................5-100
Climate Control System...................................3-19
Outlet Adjustment........................................3-21
Rear Air Conditioning and Heating System.........3-23
Rear Heating System...................................3-22
Clock, Setting.................................................3-66
Collision Damage Repair..................................7-11
Compass.......................................................3-48
Control of a Vehicle.......................................... 4-3
Coolant
Engine.......................................................5-25
Engine Temperature Gage............................3-35
Cooling System..............................................5-24Cruise Control................................................3-10
Cruise Control Light........................................3-41
Customer Assistance Information
Courtesy Transportation................................7-10
Customer Assistance for Text
Telephone (TTY) Users............................... 7-6
Customer Assistance Offices........................... 7-6
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-7
Reporting Safety Defects to
General Motors........................................
7-15
Reporting Safety Defects to the
Canadian Government..............................7-15
Reporting Safety Defects to the
United States Government.........................7-14
Roadside Assistance Program......................... 7-7
Service Publications Ordering Information........7-15
D
Daytime Running Lamp...................................3-15
Defensive Driving............................................. 4-2
Delayed Locking............................................... 2-7
DIC Compass.................................................3-48
Disc, MP3......................................................3-79
Doing Your Own Service Work........................... 5-4
Dome Lamp Override......................................3-16
Dome Lamps .................................................3-16
3

Door
60/40 Swing-Out Side Door...........................2-10
Automatic Door Lock..................................... 2-8
Automatic Door Unlock.................................. 2-8
Cargo Door Relocking.................................... 2-7
Delayed Locking........................................... 2-7
Locks.......................................................... 2-6
Power Door Locks......................................... 2-6
Programmable Automatic Door Locks............... 2-7
Rear Door Security Locks............................... 2-8
Rear Doors.................................................2-12
Sliding Side Door.......................................... 2-9
Driver Information Center (DIC).........................3-43
DIC Operation and Displays..........................3-43
DIC Vehicle Customization............................3-59
DIC Warnings and Messages........................3-50
Driving
At Night.....................................................4-12
Before a Long Trip......................................4-13
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Highway Hypnosis.......................................4-14
Hill and Mountain Roads..............................4-14
In Rain and on Wet Roads...........................4-12
Rocking Your Vehicle to Get it Out.................4-18
Winter........................................................4-15
Dual Tire Operation.........................................5-63E
EDR .............................................................7-16
Electrical System
Add-On Equipment.....................................5-104
Engine Compartment Fuse Block.................5-106
Floor Console Fuse Block...........................5-104
Fuses and Circuit Breakers.........................5-104
Headlamp Wiring.......................................5-104
Windshield Wiper Fuses.............................5-104
Electronic Immobilizer
PASS-Key
®III+...........................................2-17
Electronic Immobilizer Operation
PASS-Key
®III+...........................................2-17
Engine
Air Cleaner/Filter.........................................5-20
Check and Service Engine Soon Lamp...........3-36
Coolant......................................................5-25
Coolant Heater............................................2-22
Coolant Temperature Gage...........................3-35
Drive Belt Routing.......................................6-16
Engine Compartment Overview......................5-14
Exhaust.....................................................2-30
Fan Noise..................................................5-33
Oil .............................................................5-15
Oil Life System...........................................5-18
Overheating................................................5-31
Starting......................................................2-20
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