2009 GMC ENVOY mileage

Speedometer and Odometer
The speedometer the vehicle speed in both miles per
hour (mph) and kilometers per hour (km/h).
The odometer shows how far the vehicle has been
driven, in either miles (used in the United States)
or kilometers (used in Canada).
The odometer mileage can be checked without the
vehicle running. Press the trip stem located on
the instrument panel cluster.
If the vehicle needs a new odometer installed, the new
one will be set to the correct mileage total of the old
odometer.
Trip Odometer
The trip odometer can tell you how far your vehicle has
been driven since you last set the trip odometer to zero.
The odometer works together with the Driver Information
Center (DIC). You can set a Trip A and Trip B odometer.
See “Trip Information” underDIC Operation and Displays
on page 3-48.
The odometer mileage can be checked without the
vehicle running. Press the trip stem on the instrument
panel cluster.
Tachometer
The tachometer
displays the engine
speed in revolutions
per minute (rpm).
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Your Driving, the Road, and
the Vehicle
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here are some
driving tips to get the best fuel economy possible.
Avoid fast starts and accelerate smoothly.
Brake gradually and avoid abrupt stops.
Avoid idling the engine for long periods of time.
When road and weather conditions are appropriate,
use cruise control, if equipped.
Always follow posted speed limits or drive more
slowly when conditions require.
Keep vehicle tires properly inated.
Combine several trips into a single trip.
Replace the vehicle’s tires with the same TPC Spec
number molded into the tire’s sidewall near the size.
Follow recommended scheduled maintenance.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The rst step in driving defensively is to
wear your safety belt — SeeSafety Belts: They Are for
Everyone on page 1-13.
{CAUTION:
Assume that other road users (pedestrians,
bicyclists, and other drivers) are going to be
careless and make mistakes. Anticipate what they
might do and be ready. In addition:
Allow enough following distance between you
and the driver in front of you.
Focus on the task of driving.
Driver distraction can cause collisions resulting in
injury or possible death. These simple defensive
driving techniques could save your life.
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If doing some of your own service work, use the proper
service manual. It tells you much more about how to
service the vehicle than this manual can. To order
the proper service manual, seeService Publications
Ordering Information on page 7-15.
This vehicle has an airbag system. Before attempting
to do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 1-68.
Keep a record with all parts receipts and list the mileage
and the date of any service work performed. See
Maintenance Record on page 6-16.
Adding Equipment to the Outside of
the Vehicle
Things added to the outside of the vehicle can affect the
airow around it. This can cause wind noise and can
affect fuel economy and windshield washer performance.
Check with your dealer/retailer before adding equipment
to the outside of the vehicle.
Fuel
Use of the recommended fuel is an important part of the
proper maintenance of this vehicle. To help keep the
engine clean and maintain optimum vehicle performance,
we recommend the use of gasoline advertised as TOP
TIER Detergent Gasoline.
Gasoline Octane
Use regular unleaded gasoline with a posted octane
rating of 87 or higher. If the octane rating is less than 87,
you might notice an audible knocking noise when you
drive, commonly referred to as spark knock. If this
occurs, use a gasoline rated at 87 octane or higher as
soon as possible. If you are using gasoline rated at
87 octane or higher and you hear heavy knocking, the
engine needs service.
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Engine Oil Additives / Engine Oil
Flushes
Do not add anything to the oil. The recommended oils
with the starburst symbol that meet GM Standard
GM6094M are all that is needed for good performance
and engine protection.
Engine oil system ushes are not recommended and
could cause engine damage not covered by the vehicle
warranty.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that indicates when
to change the engine oil and lter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change is indicated can vary considerably.
For the oil life system to work properly, the system must
be reset every time the oil is changed.When the system has calculated that oil life has been
diminished, it indicates that an oil change is necessary.
A change engine oil light comes on, and, if the vehicle
has a Driver Information Center (DIC), a CHANGE
ENGINE OIL message comes on. SeeChange Engine
Oil Light on page 3-43andDIC Warnings and Messages
on page 3-51. Change the oil as soon as possible within
the next 600 miles (1 000 km). It is possible that, if driving
under the best conditions, the oil life system might not
indicate that an oil change is necessary for over a year.
However, the engine oil and lter must be changed at
least once a year and at this time the system must be
reset. Your dealer/retailer has trained people who will
perform this work using genuine parts and reset the
system. It is also important to check the oil regularly and
keep it at the proper level.
If the system is ever reset accidentally, the oil must be
changed at 3,000 miles (5 000 km) since the last oil
change. Remember to reset the oil life system whenever
the oil is changed.
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At Each Fuel Fill
It is important to perform these underhood checks at
each fuel fill.
Engine Oil Level Check
Notice:It is important to check the engine oil
regularly and keep it at the proper level. Failure to
keep the engine oil at the proper level can cause
damage to the engine not covered by the vehicle
warranty.
Check the engine oil level and add the proper oil if
necessary. SeeEngine Oil on page 5-15.
Engine Coolant Level Check
Check the engine coolant level and add DEX-COOL®
coolant mixture if necessary. SeeEngine Coolant
on page 5-25.
Windshield Washer Fluid Level Check
Check the windshield washer uid level in the windshield
washer uid reservoir and add the proper uid if
necessary.
At Least Once a Month
Tire Ination Check
Inspect the vehicle’s tires and make sure they are
inated to the correct pressures. Do not forget to
check the spare tire, if the vehicle has one. See
Inflation - Tire Pressure on page 5-60. If the vehicle
has a spare tire, check to make sure it is stored
securely. SeeChanging a Flat Tire on page 5-88.
Tire Wear Inspection
Tire rotation may be required for high mileage highway
drivers prior to the Engine Oil Life System service
notication. Check the tires for wear and, if necessary,
rotate the tires. SeeTire Inspection and Rotation on
page 5-68.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to GMC. Normally, any concerns with
the sales transaction or the operation of the vehicle
will be resolved by the dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general
manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., call the GMC Consumer Relations Manager at
1-800-GMC-8782 (1-800-462-8782, Customer
Assistance prompt). In Canada, call General Motors of
Canada Customer Communication at 1-800-263-3777
(English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order to
give your inquiry prompt attention. Have the following
information available to give the Customer Assistance
Representative:
Vehicle Identication Number (VIN). This is available
from the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting GMC, remember that your concern will
likely be resolved at a dealer’s facility. That is why we
suggest following Step One rst.
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STEP THREE — U.S. Owners:Both General Motors
and your dealer are committed to making sure you are
completely satised with your new vehicle. However, if
you continue to remain unsatised after following the
procedure outlined in Steps One and Two, you can le
with the Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to lling out a court
action, use of the program is free of charge and your case
will generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age, mileage,
and other factors. General Motors reserves the right to
change eligibility limitations and/or discontinue its
participation in this program.
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through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specic information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is damaged,
have the damage repaired by a qualied technician using
the proper equipment and quality replacement parts.
Poorly performed collision repairs diminish your vehicle’s
resale value, and safety performance can be
compromised in subsequent collisions.
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