2009 GMC ENVOY air condition

If a Crash Occurs
Here is what to do if you are involved in a crash.
Check to make sure that you are all right. If you
are uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-13

Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example,
your vehicle uses computer modules to monitor and
control engine and transmission performance, to monitor
the conditions for airbag deployment and deploy
airbags in a crash and, if so equipped, to provide
antilock braking to help the driver control the vehicle.
These modules may store data to help your
dealer/retailer technician service your vehicle. Some
modules may also store data about how you operate the
vehicle, such as rate of fuel consumption or average
speed. These modules may also retain the owner’s
personal preferences, such as radio pre-sets, seat
positions, and temperature settings.
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Event Data Recorders
This vehicle has an Event Data Recorder (EDR). The
main purpose of an EDR is to record, in certain crash or
near crash-like situations, such as an airbag deployment
or hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems performed. The
EDR is designed to record data related to vehicle
dynamics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
How various systems in your vehicle were operating
Whether or not the driver and passenger safety belts
were buckled/fastened
How far, if at all, the driver was pressing the
accelerator and/or brake pedal
How fast the vehicle was traveling
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.Important:EDR data is recorded by your vehicle only
if a non-trivial crash situation occurs; no data is recorded
by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash
location) is recorded. However, other parties, such as
law enforcement, could combine the EDR data with the
type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment
is required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have access
to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by law.
Data that GM collects or receives may also be used for
GM research needs or may be made available to others
for research purposes, where a need is shown and the
data is not tied to a specic vehicle or vehicle owner.
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A
Accessories and Modications............................ 5-3
Accessory Power Outlets.................................3-18
Adding a Snow Plow or Similar Equipment.........4-38
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-69
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment...........................5-112
Adjustable Throttle and Brake Pedal..................2-23
Air Cleaner/Filter, Engine.................................5-20
Air Conditioning......................................3-19, 3-22
Airbag
Passenger Status Indicator...........................3-32
Readiness Light..........................................3-31
Airbag System................................................1-55
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-69
How Does an Airbag Restrain?......................1-62
Passenger Sensing System...........................1-64
Servicing Your Airbag-Equipped Vehicle..........1-68
What Makes an Airbag Inate?......................1-61
What Will You See After an Airbag Inates?........1-62
When Should an Airbag Inate?....................1-60
Where Are the Airbags?...............................1-58
Antenna, Fixed Mast......................................3-112
Antenna, XM™ Satellite Radio Antenna
System.....................................................3-112
Antilock Brake System (ABS)............................. 4-5Antilock Brake, System Warning Light................3-36
Appearance Care
Aluminum Wheels......................................5-109
Care of Safety Belts...................................5-106
Chemical Paint Spotting..............................5-110
Cleaning Exterior Lamps/Lenses..................5-107
Fabric/Carpet............................................5-104
Finish Care...............................................5-108
Finish Damage..........................................5-110
Instrument Panel, Vinyl, and Other
Plastic Surfaces.....................................5-106
Interior Cleaning........................................
5-103
Leather....................................................5-105
Sheet Metal Damage..................................5-109
Tires........................................................5-109
Underbody Maintenance.............................5-110
Washing Your Vehicle.................................5-107
Weatherstrips............................................5-106
Windshield, Backglass, and Wiper Blades......5-108
Appointments, Scheduling Service.....................7-10
Ashtray.........................................................3-19
Audio System.................................................3-62
Audio Steering Wheel Controls....................3-110
Chime Level Adjustment.............................3-112
Fixed Mast Antenna...................................3-112
Navigation/Radio System,
see Navigation Manual..............................3-86
Radio Reception........................................3-111
Rear Seat Audio (RSA)...............................3-109
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