2009 GMC ENVOY remote start

Problem Recommended Action
The disc was ejected,
but it was pulled back
into the DVD player.The disc is being stored in
the DVD player. Press the
eject button again to eject
the disc.
In auxiliary mode, the
picture moves or scrolls.Check the auxiliary
input connections at
both devices.
Change the Video
Format to PAL or NTSC.
See “Stereo RCA Jacks”
previously for how to
change the video format.
The language in the audio
or on the screen is wrong.Check the audio or
language selection in the
main DVD menu.
The remote control
does not work.Check to make sure there
is no obstruction between
the remote control and
the transmitter window.
Check the batteries to
make sure they are
not dead or installed
incorrectly.
The parental control
button might have been
turned on. The power
indicator light ashes.Problem Recommended Action
After stopping the player,
I push Play but
sometimes the DVD
starts where I left off
and sometimes at the
beginning.If the stop button was
pressed one time, the
DVD player resumes
playing where the DVD
was stopped. If the stop
button was pressed
two times the DVD player
begins to play from the
beginning of the DVD.
The auxiliary source is
running but there is no
picture or sound.Check that the DVD
player is in the auxiliary
source mode.
Check the auxiliary input
connections at both
devices.
My disc is stuck in the
player. The Load/Eject
button does not work.Turn the DVD power off,
then on, then press the
load/eject button on the
DVD player.
Do not attempt to forcibly
remove the disc from the
DVD player. This could
permanently damage the
disc and DVD player.
3-107

A. Engine Air Cleaner/Filter. SeeEngine Air
Cleaner/Filter on page 5-20.
B. Engine Coolant Recovery Tank. SeeCooling
System on page 5-24.
C. Windshield Washer Fluid Reservoir. See “Adding
Washer Fluid” underWindshield Washer Fluid
on page 5-34.
D. Power Steering Fluid Reservoir. SeePower Steering
Fluid on page 5-33.
E. Automatic Transmission Fluid Dipstick (Out of View).
See “Checking the Fluid Level” underAutomatic
Transmission Fluid on page 5-21.
F. Engine Oil Dipstick. See “Checking Engine Oil”
underEngine Oil on page 5-15.G. Radiator Pressure Cap. SeeCooling System on
page 5-24.
H. Engine Oil Fill Cap. See “When to Add Engine Oil”
underEngine Oil on page 5-15.
I. Remote Negative (−) Terminal (Marked GND).
SeeJump Starting on page 5-39.
J. Brake Master Cylinder Reservoir. See “Brake Fluid”
underBrakes on page 5-35.
K. Battery. SeeBattery on page 5-38.
L. Engine Compartment Fuse Block. SeeEngine
Compartment Fuse Block on page 5-113.
5-13

A. Engine Coolant Recovery Tank. SeeCooling
System on page 5-24.
B. Engine Air Cleaner/Filter. SeeEngine Air
Cleaner/Filter on page 5-20.
C. Windshield Washer Fluid Reservoir. See “Adding
Washer Fluid” underWindshield Washer Fluid
on page 5-34.
D. Engine Oil Dipstick. See “Checking Engine Oil”
underEngine Oil on page 5-15.
E. Automatic Transmission Fluid Dipstick. See
“Checking the Fluid Level” underAutomatic
Transmission Fluid on page 5-21.
F. Engine Oil Fill Cap. See “When to Add Engine Oil”
underEngine Oil on page 5-15.
G. Radiator Pressure Cap. SeeCooling System on
page 5-24.
H. Remote Negative (−) Terminal (Marked GND).
SeeJump Starting on page 5-39.
I. Power Steering Fluid Reservoir. SeePower Steering
Fluid on page 5-33.
J. Brake Master Cylinder Reservoir. See “Brake Fluid”
underBrakes on page 5-35.
K. Engine Compartment Fuse Block. SeeEngine
Compartment Fuse Block on page 5-113.
L. Battery. SeeBattery on page 5-38.Engine Oil
Checking Engine Oil
It is a good idea to check the engine oil every time you
get fuel. In order to get an accurate reading, the oil
must be warm and the vehicle must be on level ground.
The engine oil dipstick handle is a yellow loop. See
Engine Compartment Overview on page 5-12for
the location of the engine oil dipstick.
1. Turn off the engine and give the oil several minutes
to drain back into the oil pan. If you do not do this,
the oil dipstick might not show the actual level.
2. Pull out the dipstick and clean it with a paper towel
or cloth, then push it back in all the way. Remove it
again, keeping the tip down, and check the level.
5-15

Notice:If you leave the radio or other accessories
on during the jump starting procedure, they could be
damaged. The repairs would not be covered by the
warranty. Always turn off the radio and other
accessories when jump starting the vehicle.
3. Turn off the ignition on both vehicles. Unplug
unnecessary accessories plugged into the cigarette
lighter or the accessory power outlets, if equipped.
Turn off the radio and all lamps that are not
needed. This will avoid sparks and help to save
both batteries. And it could save the radio!
4. Open both hoods and locate the batteries. Find
the positive (+) and negative (−) terminals on
each battery. Your vehicle has a remote negative (−)
jump starting terminal. You should always use
this remote terminal instead of the terminal on the
battery. The remote negative (−) terminal is
located on the front engine lift bracket on vehicles
with the 4.2L L6 engine or the engine accessory
drive bracket for vehicles with the 5.3L V8 engine,
and is marked GND (Ground). SeeEngine
Compartment Overview on page 5-12for more
information on location.
{CAUTION:
Using a match near a battery can cause battery
gas to explode. People have been hurt doing this,
and some have been blinded. Use a ashlight if
you need more light.
Be sure the battery has enough water. You do not
need to add water to the battery installed in your
new vehicle. But if a battery has ller caps, be
sure the right amount of uid is there. If it is low,
add water to take care of that rst. If you do not,
explosive gas could be present.
Battery uid contains acid that can burn you.
Do not get it on you. If you accidentally get it in
your eyes or on your skin, ush the place with
water and get medical help immediately.
5-40

The remote negative (−) terminal is located on
the front engine lift bracket for the 4.2L L6 engine,
and on the accessory drive bracket for the
5.3L V8 engine.
9. Connect the other end of the negative (−) cable to
the remote negative (−) terminal on the vehicle with
the dead battery.
10. Now start the vehicle with the good battery and run
the engine for a while.
11. Try to start the vehicle that had the dead battery.
If it will not start after a few tries, it probably needs
service.Notice:If the jumper cables are connected or
removed in the wrong order, electrical shorting may
occur and damage the vehicle. The repairs would
not be covered by your warranty. Always connect
and remove the jumper cables in the correct
order, making sure that the cables do not touch
each other or other metal.
A. Heavy, Unpainted Metal Engine Part or Remote
Negative (−) Terminal
B. Good Battery or Remote Positive (+) and Remote
Negative (−) Terminals
C. Dead Battery or Remote Positive (+) Terminal 4.2L L6 Engine
5.3L V8 Engine
Jumper Cable Removal
5-42

Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identication Number
(VIN), and delivery date of the vehicle
Description of the problem
Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes rst.
In the U.S., anyone driving the vehicle is covered.
In Canada, a person driving the vehicle without
permission from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. GMC and General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Assistance program at any
time without notication.GMC and General Motors of Canada Limited reserve the
right to limit services or payment to an owner or driver if
they decide the claims are made too often, or the same
type of claim is made many times.
Services Provided
Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identication
before this service is given.
Emergency Tow From a Public Road or
Highway:Tow to the nearest GMC dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given when
the vehicle is stuck in the sand, mud, or snow.
Flat Tire Change:Service is provided to change a
at tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly inated.
It is the owner’s responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
Battery Jump Start:Service is provided to jump
start a dead battery.
7-8

OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and use.
See alsoOnStar
®System on page 2-43in this manual
for more information.
Navigation System
If your vehicle has a navigation system, use of the system
may result in the storage of destinations, addresses,
telephone numbers, and other trip information. Refer to
the navigation system operating manual for information
on stored data and for deletion instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
7-18