2009 GMC ENVOY navigation

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-5
Customer Assistance for Text
Telephone (TTY) Users................................7-6
Customer Assistance Offices............................7-6
GM Mobility Reimbursement Program................7-7
Roadside Assistance Program..........................7-7
Scheduling Service Appointments....................7-10
Courtesy Transportation.................................7-10
Collision Damage Repair................................7-11Reporting Safety Defects................................7-14
Reporting Safety Defects to the
United States Government..........................7-14
Reporting Safety Defects to the
Canadian Government................................7-15
Reporting Safety Defects to
General Motors.........................................7-15
Service Publications Ordering Information.........7-15
Vehicle Data Recording and Privacy................7-16
Event Data Recorders...................................7-17
OnStar
®......................................................7-18
Navigation System........................................7-18
Radio Frequency Identication (RFID)..............7-18
Section 7 Customer Assistance Information
7-1

OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and use.
See alsoOnStar
®System on page 2-43in this manual
for more information.
Navigation System
If your vehicle has a navigation system, use of the system
may result in the storage of destinations, addresses,
telephone numbers, and other trip information. Refer to
the navigation system operating manual for information
on stored data and for deletion instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
7-18

A
Accessories and Modications............................ 5-3
Accessory Power Outlets.................................3-18
Adding a Snow Plow or Similar Equipment.........4-38
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-69
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment...........................5-112
Adjustable Throttle and Brake Pedal..................2-23
Air Cleaner/Filter, Engine.................................5-20
Air Conditioning......................................3-19, 3-22
Airbag
Passenger Status Indicator...........................3-32
Readiness Light..........................................3-31
Airbag System................................................1-55
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-69
How Does an Airbag Restrain?......................1-62
Passenger Sensing System...........................1-64
Servicing Your Airbag-Equipped Vehicle..........1-68
What Makes an Airbag Inate?......................1-61
What Will You See After an Airbag Inates?........1-62
When Should an Airbag Inate?....................1-60
Where Are the Airbags?...............................1-58
Antenna, Fixed Mast......................................3-112
Antenna, XM™ Satellite Radio Antenna
System.....................................................3-112
Antilock Brake System (ABS)............................. 4-5Antilock Brake, System Warning Light................3-36
Appearance Care
Aluminum Wheels......................................5-109
Care of Safety Belts...................................5-106
Chemical Paint Spotting..............................5-110
Cleaning Exterior Lamps/Lenses..................5-107
Fabric/Carpet............................................5-104
Finish Care...............................................5-108
Finish Damage..........................................5-110
Instrument Panel, Vinyl, and Other
Plastic Surfaces.....................................5-106
Interior Cleaning........................................
5-103
Leather....................................................5-105
Sheet Metal Damage..................................5-109
Tires........................................................5-109
Underbody Maintenance.............................5-110
Washing Your Vehicle.................................5-107
Weatherstrips............................................5-106
Windshield, Backglass, and Wiper Blades......5-108
Appointments, Scheduling Service.....................7-10
Ashtray.........................................................3-19
Audio System.................................................3-62
Audio Steering Wheel Controls....................3-110
Chime Level Adjustment.............................3-112
Fixed Mast Antenna...................................3-112
Navigation/Radio System,
see Navigation Manual..............................3-86
Radio Reception........................................3-111
Rear Seat Audio (RSA)...............................3-109
1

Mirrors (cont.)
Outside Heated Mirrors................................2-42
Outside Manual Mirrors................................2-41
Outside Power Mirrors..................................2-42
MP3 .............................................................3-80
MyGMLink.com................................................ 7-5
N
Navigation System, Privacy..............................7-18
Navigation/Radio System,
see Navigation Manual.................................3-86
New Vehicle Break-In......................................2-20
O
Odometer......................................................3-29
Odometer, Trip...............................................3-29
Off-Road Driving.............................................4-13
Off-Road Recovery..........................................4-12
Oil
Change Engine Oil Light...............................3-43
Engine.......................................................5-15
Pressure Gage............................................3-42
Oil, Engine Oil Life System..............................5-18
Older Children, Restraints................................1-32
Online Owner Center........................................ 7-5
OnStar, Privacy..............................................7-18
OnStar
®System, see OnStar®Manual...............2-43Operation, Universal Home Remote System........2-47
Outlet Adjustment............................................3-26
Outlets
Accessory Power.........................................3-18
Outside
Convex Mirror.............................................2-42
Heated Mirrors............................................2-42
Manual Mirrors............................................2-41
Power Mirrors.............................................2-42
Overhead Console..........................................2-51
Owner Checks and Services.............................. 6-8
Owners, Canadian............................................... ii
P
Paint, Damage..............................................5-110
Park
Shifting Into................................................2-34
Shifting Out of............................................2-36
Park Brake....................................................2-33
Parking
Over Things That Burn.................................2-36
Passenger Airbag Status Indicator.....................3-32
Passenger Sensing System..............................1-64
Passing.........................................................4-12
PASS-Key
®III+ Electronic Immobilizer...............2-18
PASS-Key®III+ Electronic Immobilizer
Operation...................................................2-18
Passlock
®......................................................2-17
9

Perchlorate Materials Requirements,
California..................................................... 5-4
Phone
Bluetooth
®..................................................3-86
Power
Door Locks.................................................. 2-8
Electrical System.......................................5-112
Lumbar Controls........................................... 1-4
Reduced Engine Light..................................3-44
Retained Accessory.....................................2-22
Seat ............................................................ 1-3
Steering Fluid.............................................5-33
Windows....................................................2-14
Privacy..........................................................7-16
Event Data Recorders..................................7-17
Navigation System.......................................7-18
OnStar .......................................................7-18
Radio Frequency Identication.......................7-18
Programmable Automatic Door Locks.................. 2-9
R
Radio Frequency Identication (RFID),
Privacy......................................................7-18
Radio(s)........................................................3-64
Radios
Navigation/Radio System,
see Navigation Manual..............................3-86
Rear Seat Audio........................................3-109Radios (cont.)
Reception.................................................3-111
Setting the Clock.........................................3-63
Theft-Deterrent..........................................3-110
Reading Lamps..............................................3-17
Rear Axle......................................................5-43
Locking......................................................4-10
Rear Climate Control System............................3-26
Rear Door Security Locks................................2-11
Rear Floor Storage Cover................................2-53
Rear Seat Audio (RSA)..................................3-109
Rear Seat Entertainment System.......................3-96
Rear Seat Operation.......................................1-11
Rear Windshield Washer/Wiper........................... 3-9
Rearview Mirror, Automatic Dimming..................2-39
Rearview Mirrors.............................................2-39
Reclining Seatbacks.......................................... 1-7
Recommended Fluids and Lubricants.................6-12
Recreational Vehicle Towing.............................4-38
Reduced Engine Power Light............................3-44
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System,
Operation..................................................... 2-5
Removing the Flat Tire and Installing the
Spare Tire..................................................5-92
Removing the Spare Tire and Tools...................5-89
Replacement Bulbs.........................................5-49
Replacement Parts, Maintenance......................6-14
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