ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
2009 Taurus(500)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
253
Event data recording ....................8
Exhaust fumes ..........................232
F
Fail safe cooling ........................306
Family entertainment system ....45
Fluid capacities .........................324
Fog lamps ....................................83
Four-Wheel Drive vehicles
driving off road .......................247
Fuel ............................................307
calculating fuel
economy ..........................113, 313
cap ...........................................310
capacity ...................................324
choosing the right fuel ...........311
comparisons with EPA fuel
economy estimates .................316
detergent in fuel .....................312
filling your vehicle with
fuel ...........................307, 310, 313
filter, specifications ........307, 323
fuel pump shut-off switch .....255
improving fuel economy ........313
octane rating ...................311, 326
quality ......................................312
running out of fuel .................312
safety information relating to
automotive fuels .....................307
Fuel pump shut-off switch .......255
Fuses ..........................................255
G
Gas cap (see Fuel cap) ............310
Gas mileage
(see Fuel economy) .................313
Gauges .........................................16H
Hazard flashers .........................254
Head restraints .........145, 151–152
Headlamps ...................................82
aiming ........................................85
autolamp system .......................82
bulb specifications ....................87
daytime running lights .............84
flash to pass ..............................84
high beam .................................83
replacing bulbs ...................88–89
turning on and off ....................82
Heating
heating and air conditioning
system ...........................74, 76, 78
Homelink wireless control
system ........................................108
Hood ..........................................293
How to get going ........................18
I
Ignition ...............................229, 326
Illuminated visor mirror .............94
Infant seats
(see Safety seats) .....................186
Inspection/maintenance (I/M)
testing ........................................318
Instrument panel ........................95
cleaning ...................................289
cluster ........................................12
lighting up panel and
interior .......................................84
J
Jack ............................................262
positioning ...............................262
2009 Taurus(500)
Owners Guide, 1st Printing
USA(fus)
Index
333
