2009 FORD SUPER DUTY towing

5. If shifting to 2H (2WD) with the vehicle at a complete stop, disengage
the locking hubs (optional) by rotating the hub lock control from LOCK
to FREE.
Using the N (Neutral) position
The transfer case neutral position overrides the transmission and
puts the vehicle in neutral regardless of transmission gearshift
lever position. The vehicle can move forward or backwards.
This position should only be used
when towing the vehicle.
WARNING:Do not leave the vehicle unattended with the
transfer case in the N (Neutral) position. Always set the parking
brake fully and turn off the ignition when leaving the vehicle.
Using the Electronic Shift On the Fly (ESOF) 4x4 system
(if equipped)
Positions of the electronic shift system
Note:Some noise may be heard as the 4WD system shifts or engages.
This is normal.
2WD– For general on-road driving. Sends power to the rear wheels only.
4x4 HIGH– For winter and off-road conditions. Sends power to front
and rear wheels.This mode is not intended for use on dry
pavement.
4x4 LOW– For low-speed off-road applications that require extra power
such as steep grades, deep sand or pulling a boat out of the water. Sends
power to front and rear wheels.This mode is not intended for use on
dry pavement.
2H
4H
4LN
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
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•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
Push in the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Spare tire information
Note:If your vehicle is equipped the tire pressure monitoring system
(TPMS), the system indicator light will illuminate when the spare is in
use. To restore the full functionality of the TPMS system, all road wheels
equipped with the tire pressure monitoring sensors must be mounted on
the vehicle.
If your vehicle is equipped with TPMS, have a flat tire serviced by an
authorized dealer in order to prevent damage to the TPMS sensor; refer
toTire Pressure Monitoring System (TPMS)in theTires, Wheel and
Loadingchapter. Replace the spare tire with the road tire as soon as
possible.
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10–lug nut torque sequence
19. Stow the flat tire. Refer toStowing the flat/spare tireif the vehicle
is equipped with a spare tire carrier.
Note:Do not stow the Harley-Davidson flat tire and wheel using the
spare tire winch mechanism; store the flat in the bed of the truck.
20. Stow the jack, jack handle and lug wrench. Make sure the jack is
securely fastened so it does not rattle when driving.
21. Unblock the wheels.
The following step applies to F–250/F–350 Single Rear Wheel
(SRW) vehicles only:
22. When installing the wheel center
ornaments, ensure that the
ornament retention towers on the
back side of the ornament are
aligned with the studs/lug nuts. The
retention towers are designed to be
installed over the studs/nuts and
retain to the flange on the lug nut.
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4. Be sure to install all the clips on the nuts over the flanges so that
there is an even gap all around and the retention clips are fully seated.
Stowing the flat/spare tire
Note:Failure to follow spare tire stowage instructions may result in
failure of cable or loss of spare tire.
1. Lay the tire on the ground with the valve stem facing in the direction
specified on the Tire Changing Instructions located in the glove box.
2. Slide the wheel partially under the vehicle and install the retainer
through the wheel center. Pull on the cable to align the components at
the end of the cable.
3. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The effort to turn the jack handle
increases significantly and the spare tire carrier ratchets or slips when
the tire is raised to the maximum tightness. Tighten to the best of your
ability, to the point where the ratchet/slip occurs, if possible. The spare
tire carrier will not allow you to overtighten. If the spare tire carrier
ratchets or slips with little effort, take the vehicle to your authorized
dealer for assistance at your earliest convenience.
4. Check that the tire lies flat against the frame and is properly
tightened. Try to push or pull, then turn the tire to be sure it will not
move. Loosen and retighten, if necessary. Failure to properly stow the
spare tire may result in failure of the winch cable and loss of the tire.
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that the vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground and the rear wheels off the ground using a wheel lift
On 4x4 vehicles, it is recommended that your vehicle be towed using
flatbed equipment with all the wheels off the ground. However, a wheel
lift may be used to lift the rear of the vehicle so long as, depending on
vehicle configurations, the following preparations are met:
•On Electronic Shift-On-the-Fly (ESOF) vehicles, the 4x4 control is
turned to the 2WD position prior to towing.
•On manual-shift transfer case vehicles, the front wheel hub locks are
in the FREE position prior to towing.
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Note:Towing an ESOF 4x4 vehicle with the front wheels on the ground
without disengaging the front hubs may cause damage to the automatic
transmission.
Note:Towing a 4x2 or an ESOF 4x4 vehicle with the rear wheels on the
ground for more than 50 miles (80 km) and/or in excess of 35 mph
(56 km/h) may cause damage to the automatic transmission.
Note:On Dual Rear Wheel (DRW) vehicles, an outer rear wheel must be
removed prior to using a wheel lift wrecker.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Emergency towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Vehicle is facing forward so that it is being towed in a forward
direction.
•Place the transmission in N (Neutral). Refer toBrake shift interlock
in theDrivingchapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
•Maximum speed is not to exceed 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
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