The cell phone or 911 Assist hardware may become damaged in a
crash, the vehicle may lose battery power, or the cell phone may
be thrown from the vehicle, which could prevent operation.
Additionally, not all crashes deploy an airbag or activate the fuel
pump shut-off, which are the criteria to initiate 911 Assist.
WARNING: Always place cell phone in a secure location to
prevent it from becoming a projectile or becoming damaged in
the event of a collision. Failure to do so may cause serious injury or
damage the phone which could prevent 911 Assist from functioning
properly.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, SYNC is designed to assist
occupants in attempting to contact emergency services by dialing 911
through the occupant’s paired and connected Bluetoothenabled cellular
phone. Before initiating the call, SYNC provides a 10 second window
which allows the driver or passenger to decide whether to cancel the call
by pressing and holding
on the steering wheel controls. Before
initiating the 911 call for the occupants, SYNC will say the following or a
similar message:
“A crash has occurred. SYNC will attempt to place a call to 911. To
cancel, press and hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator. The
pre-recorded message will be similar to the following example:
“A vehicle crash has been detected that has deployed an airbag or
activated the fuel pump shut-off in a SYNC equipped vehicle. Please send
assistance. You are now connected with the vehicle occupants.”
Note: Failure to cancel the call by pressing
will result in SYNC
dialing 911.
Note: When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
The following steps are required for the 911 Assist feature to perform
properly:
• SYNC is on and functioning properly at the time of the incident and
throughout feature activation and use.
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131SeeEnd User License Agreement at the end of this book
You may not reverse engineer, decompile, or disassemble nor permit
others to reverse engineer, decompile or disassemble the FORD
SOFTWARE, except and only to the extent that such activity is
expressly permitted by applicable law notwithstanding this limitation.
• Single EULA: The end user documentation for the DEVICE may
contain multiple versions of this EULA, such as multiple translations
and/or multiple media versions (e.g., in the user documentation and in
the software). Even if you receive multiple versions of the EULA, you
are licensed to use only one (1) copy of the SOFTWARE and only one
(1) copy of the FORD SOFTWARE.
• SOFTWARE Transfer: You may permanently transfer all of your
rights under this EULA only as part of a sale or transfer of the
DEVICE, provided you retain no copies, you transfer all of the
SOFTWARE (including all component parts, the media and printed
materials, any upgrades, this EULA and, if applicable, the
Certificate(s) of Authenticity), and the recipient agrees to the terms
of this EULA. If the SOFTWARE is an upgrade, any transfer must
include all prior versions of the SOFTWARE.
• Termination: Without prejudice to any other rights, FORD MOTOR
COMPANY or MS may terminate this EULA if you fail to comply with
the terms and conditions of this EULA.
• Security Updates/Digital Rights Management: Content owners use
the WMDRM technology included in your DEVICE to protect their
intellectual property, included copyrighted content. Portions of the
SOFTWARE on your DEVICE use WMDRM software to access
WMDRM-protected content. If the WMDRM software fails to protect
the content, content owners may ask Microsoft to revoke the
SOFTWARE’s ability to use WMDRM to play or copy protected
content. This action does not affect unprotected content. When your
DEVICE downloads licenses for protected content, you agree that
Microsoft may include a revocation list with the licenses. Content
owners may require you to upgrade the SOFTWARE on your DEVICE
to access their content. If you decline an upgrade, you will not be able
to access content that requires the upgrade.
• Consent to Use of Data: You agree that MS, Microsoft Corporation,
their affiliates and/or their designated agent may collect and use
technical information gathered in any manner as part of product
support services related to the SOFTWARE. MS, Microsoft
Corporation, their affiliates and/or their designated agent may use this
information solely to improve their products or to provide customized
services or technologies to you. MS, Microsoft Corporation, their
2009 Centerstack (ng1)
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SYNC End user license agreement
176
