ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
2009 Ranger(ran)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
179
preparing to drive your
vehicle .....................................162
Fuel ............................................242
calculating fuel economy .......247
cap ...........................................244
capacity ...................................260
choosing the right fuel ...........245
comparisons with EPA fuel
economy estimates .................250
detergent in fuel .....................245
filling your vehicle
with fuel ..................242, 244, 247
filter, specifications ........241, 259
fuel pump shut-off switch .....181
improving fuel economy ........247
octane rating ...................246, 264
quality ......................................246
running out of fuel .................246
safety information relating to
automotive fuels .....................242
Fuel pump shut-off switch .......181
Fuses ..................................181–182
G
Gas cap (see Fuel cap) ............244
Gas mileage (see Fuel
economy) ...................................247
Gauges .........................................16
H
Hazard flashers .........................180
Head restraints ...........................70
Headlamps ...................................44
aiming ........................................46
bulb specifications ....................49
daytime running lights .............45
flash to pass ..............................45
high beam .................................44replacing bulbs .........................50
turning on and off ....................44
Heating
heating and air conditioning
system .................................41–42
Hood ..........................................225
I
Ignition ...............................154, 264
Infant seats (see Safety
seats) .........................................102
Inspection/maintenance (I/M)
testing ........................................252
Instrument panel
cleaning ...................................220
cluster ........................................12
lighting up panel and
interior .......................................45
J
Jack ............................................191
positioning .......................191, 196
storage .....................191, 194–195
Jump-starting your vehicle ......200
K
Keys .......................................63, 68
positions of the ignition .........154
L
Lamps
bulb replacement
specifications chart ..................49
daytime running light ...............45
fog lamps ...................................44
headlamps .................................44
2009 Ranger(ran)
Owners Guide, 1st Printing
USA(fus)
Index
271
