
The Traction Control™ system will allow your vehicle to make better use
of available traction on slippery surfaces while you are trying to
accelerate or while your foot is on the accelerator pedal. The system is a
driver aid which makes your vehicle easier to handle primarily on snow
and ice covered roads.
During Traction Control™ operation,
the traction control active light will
illuminate. If your vehicle is
equipped with a message center, a
message will display during Traction
Control™ operation. You may hear
an electric motor type of sound coming from the engine compartment
and the engine will not “rev-up” when you push further on the
accelerator. This is normal system behavior and should be no reason for
concern.
The Traction Control™ switch,
located above the radio, illuminates
when the system is off. The Traction
Control™ system will automatically
turn on every time the ignition is
turned off and on.
If you should become stuck in snow
or ice or on a very slippery road
surface, try switching the Traction
Control™ system off. This may allow excess wheel spin to “dig” the
vehicle out and enable a successful “rocking” maneuver.
The traction control on/off status is shown by an indicator lamp on the
traction control switch. If the system is off, the indicator will be
illuminated. If a system fault is detected, the traction control active light
will illuminate, the Traction Control™ button will also illuminate and will
not turn the system on or off and your vehicle should be serviced by an
authorized dealer.
WARNING:Aggressive driving in any road conditions can cause
you to lose control of your vehicle increasing the risk of severe
personal injury or property damage. The occurrence of a Traction
Control™ event is an indication that at least some of the tires have
exceeded their ability to grip the road; this may lead to an increased
risk of loss of vehicle control, vehicle rollover, personal injury and
death. If you experience a severe road event, SLOW DOWN.
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STEERING
To help prevent damage to the power steering system:
•Never hold the steering wheel at its furthest turning points (until it
stops) for more than a few seconds when the engine is running.
•Do not operate the vehicle with a low power steering fluid level
(below the MIN mark on the reservoir).
•Some noise is normal during operation. If the noise is excessive, check
for a low power steering fluid level before seeking service by your
authorized dealer.
•Heavy or uneven steering efforts may be caused by a low power
steering fluid level. Check for a low power steering fluid level before
seeking service by your authorized dealer.
•Do not fill the power steering fluid reservoir above the MAX mark on
the reservoir.
If the power steering system breaks down (or if the engine is turned
off), you can steer the vehicle manually, but it takes more effort.
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper steering alignment
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
TRACTION-LOK™ AXLE (IF EQUIPPED)
This axle provides added traction on slippery surfaces, particularly when
one wheel is on a poor traction surface. Under normal conditions, the
Traction-Lok™ axle functions like a standard rear axle.
Extended use of other than the manufacturer’s specified size tires on a
Traction-Lok™ rear axle could result in a permanent reduction in
effectiveness. This loss of effectiveness does not affect normal driving
and should not be noticeable to the driver.
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Understanding the gearshift positions of the 5–speed automatic
transmission
This vehicle is equipped with an Adaptive Transmission Control Strategy.
This Adaptive Transmission Control Strategy offers the optimal
transmission operation and shift quality. When the vehicle’s battery has
been disconnected for any type of service or repair, the transmission will
need to relearn the normal shift strategy parameters, much like having to
reset your radio stations when your vehicle battery has been
disconnected. The Adaptive Transmission Control Strategy allows the
transmission to relearn these operating parameters. This learning process
could take several transmission upshifts and downshifts; during this
learning process, slightly firmer shifts may occur. After this learning
process, normal shift feel and shift scheduling will resume.
P (Park)
This position locks the transmission and prevents the rear wheels from
turning.
To put your vehicle in gear:
•Start the engine
•Depress the brake pedal
•Move the gearshift lever into the desired gear
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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Auxiliary relay with HID headlamps (if equipped)
1. Left HID headlamp
2. Right HID headlamp
3. Not used
4. Not used
On vehicles equipped with HID headlamps, an auxiliary relay box is
located under the hood on the right hand side front of the engine
compartment. This auxiliary relay box contains the left front and right
front HID headlamp relays.
CHANGING A FLAT TIRE
If you get a flat tire while driving:
•do not brake heavily.
•gradually decrease the vehicle’s speed.
•hold the steering wheel firmly.
•slowly move to a safe place on the side of the road.
Your vehicle may be equipped with a conventional spare tire that is
different in one or more of the following: type, brand, size, speed rating
and tread design. If this is the case, this dissimilar spare tire is still rated
for your vehicle loads (GAWR and GVWR). This temporary spare tire is
not equipped with a Tire Pressure Monitor System (TPMS) sensor.
Note:The tire pressure monitoring system (TPMS) indicator light will
illuminate when the spare is in use. To restore the full functionality of
the TPMS system, all road wheels equipped with the tire pressure
monitoring sensors must be mounted on the vehicle.
Have a flat tire serviced by an authorized dealer in order to prevent
damage to the TPMS sensor, refer toTire Pressure Monitoring System
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Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Stopping and securing the vehicle
1. Park on a level surface, set the
parking brake and activate the
hazard flashers.
2. Place the gearshift lever in P
(Park) (automatic transmission) or
R (Reverse) (manual transmission)
and turn the engine off.
Tire change procedure
WARNING:When one of the front wheels is off the ground, the
transmission alone will not prevent the vehicle from moving or
slipping off the jack, even if the vehicle is in P (Park) (automatic
transmission) or R (Reverse) (manual transmission).
WARNING:To help prevent the vehicle from moving when you
change a tire, be sure the parking brake is set, then block (in
both directions) the wheel that is diagonally opposite (other side and
end of the vehicle) to the tire being changed.
WARNING:If the vehicle slips off the jack, you or someone else
could be seriously injured.
WARNING:Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the road to
avoid the danger of being hit when operating the jack or changing the
wheel.
Note:Passengers should not remain in the vehicle when the vehicle is
being jacked.
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift and
dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor
Company has not approved a slingbelt towing procedure.
If your vehicle is to be towed from the front using wheel lift equipment,
it is recommended that the rear wheels (drive wheels) be placed on a
dolly to prevent damage to the transmission.
If your vehicle is to be towed from the rear using wheel lift equipment, it
is recommended that the front wheels be placed on a dolly to prevent
damage to the front fascia.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
Ford, Lincoln, or Mercury dealer. While any authorized dealer handling
your vehicle line will provide warranty service, we recommend you
return to your selling authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
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