2009 FORD FUSION (AMERICAS) phone

In Canada:
Mailing Address (Ford vehicles)
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Mailing Address (Lincoln vehicles)
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.lincolncanada.com
Additional Assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
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If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your authorized dealer for
complete details about Ford Extended Service Plan coverage options, or
visit the Ford ESP website at www.ford-esp.com.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1-800-392-3673.
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Owners Guide
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Customer Assistance
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Wheel locks
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner may adversely affect
battery performance and durability.
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Accessories
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A
Accessory delay ..........................73
AdvanceTrac ..............................200
Air cleaner filter ...............295–297
Air conditioning ....................47, 49
Airbag supplemental restraint
system ........................135, 144, 147
and child safety seats ............137
description ..............135, 144, 147
disposal ....................................150
driver airbag ............137, 145, 148
indicator light .........144, 146, 149
operation .................137, 145, 148
passenger airbag .....137, 145, 148
side airbag ...............................144
All Wheel Drive (AWD),
driving off road .........................215
Ambient mood/lighting ...............58
Antifreeze
(see Engine coolant) ................272
Anti-lock brake system
(see Brakes) ......................198–199
Anti-theft system ..............106, 110
arming the system ..................110
disarming a triggered
system .....................................111
triggering .................................111
Audio system
(see Radio) ......................17, 21, 29
Automatic transaxle
fluid, adding ............................291
fluid, checking ........................291
Automatic transmission
driving an automatic
overdrive .........................208–209
fluid, adding ....................293, 295
fluid, checking ................293, 295fluid, refill capacities ..............299
fluid, specification ..................299
Auxiliary input jack (Line in) ....37
Axle
lubricant specifications ..........299
B
Battery .......................................270
acid, treating emergencies .....270
jumping a disabled battery ....236
maintenance-free ....................270
replacement, specifications ...297
servicing ..................................270
Belt-Minder
.............................130
Booster seats .............................162
Brakes ........................................198
anti-lock ...........................198–199
anti-lock brake system (ABS)
warning light ...........................199
fluid, checking and adding ....290
fluid, refill capacities ..............299
fluid, specifications .................299
lubricant specifications ..........299
parking ....................................199
shift interlock ..........................206
Break-in period .............................5
Bulbs ............................................58
C
Capacities for refilling fluids ....299
Cassette tape player ...................21
Cell phone use ..............................7
Changing a tire .........................230
Child safety seats ......................154
attaching with tether straps ..160
in front seat ............................154
2009 Fusion(fsn)
Owners Guide
USA(fus)
Index
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