2009 FORD FUSION (AMERICAS) towing

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
If your vehicle is to be towed using wheel lift equipment, the non-lifted
wheels must be placed on a dolly to prevent damage to the vehicle.
Place a rag on top of the hoist cable below the fascia when loading or
unloading a vehicle on a flatbed wrecker to prevent surface damage to
the fascia.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
2009 Fusion(fsn)
Owners Guide
USA(fus)
Roadside Emergencies
242

Emergency towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Vehicle is facing forward so that it is being towed in a forward
direction.
•Place the transmission in N (Neutral). Refer toBrake shift interlock
in theDrivingchapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
•Maximum speed is not to exceed 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
2009 Fusion(fsn)
Owners Guide
USA(fus)
Roadside Emergencies
243

UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
2009 Fusion(fsn)
Owners Guide
USA(fus)
Customer Assistance
248

Steering wheel
controls ......................................78
tilting .........................................69
SYNC ............................................44
T
Tilt steering wheel ......................69
Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading ....181
Tires ...........................166–167, 230
alignment ................................174
care ..........................................170
changing ..................................230
checking the pressure ............170
inflating ...................................168
label .........................................180
replacing ..................................172
rotating ....................................174
safety practices .......................173
sidewall information ...............175
snow tires and chains ............186
spare tire .................................230
terminology .............................167
tire grades ...............................167
treadwear ........................166, 171
Towing .......................................191
recreational towing .................191
trailer towing ..........................191
wrecker ....................................242
Traction control ........................204
Transaxle
fluid, checking and adding
(automatic) .............................291fluid, checking and adding
(manual) .................................295
Transmission .............................206
brake-shift interlock (BSI) ....206
fluid, refill capacities ..............299
lubricant specifications ..........299
manual operation ....................211
Trunk ...........................................98
remote release ..................90, 101
Turn signal ..................................57
U
USB port ......................................38
V
Vehicle Identification Number
(VIN) ..........................................303
Vehicle loading ..........................187
Ventilating your vehicle ...........196
W
Warning lights (see Lights) .......10
Washer fluid ..............................264
Water, Driving through .............220
Windows
power .........................................72
Windshield washer fluid and
wipers ..........................................68
checking and adding fluid .....264
replacing wiper blades ...........265
Wrecker towing .........................242
2009 Fusion(fsn)
Owners Guide
USA(fus)
Index
312