Page 278 of 374

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
278
Page 283 of 374

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
8 10A Low beam headlamps (right)
9 15A Interior lights, Cargo lamps
10 15A Backlighting, Puddle lamps
11 10A All wheel drive
12 7.5A Not used (spare)
13 5A Keypad, Mirror switch, Memory
module, DSM logic, Adjustable
pedals
14 10A Power liftgate module, CID, MGM
15 10A Climate control head
16 15A EFP, Navigation Screen
17 20A All power lock motor feeds,
Liftgate release
18 20A 2nd row power seat, Front heated
seats
19 25A Moon roof
20 15A OBDII connector, Memory seat
21 15A Fog lamps
22 15A Park lamps, License lamps
23 15A High beam headlamps
24 20A Horn relay
25 10A Demand lamps/Interior lamps,
Power fold seat (2nd row)
26 10A Instrument panel cluster
27 20A Ignition Switch
28 5A Radio, Radio start signal
29 5A Instrument panel cluster
30 5A Overdrive cancel and grade assist
switch
31 10A Not used (spare)
32 10A Restraint control module
33 10A Battery charge relay
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
283
Page 284 of 374

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
34 5A Yaw rate sensor, ABS R/S,
Refrigerator relay coil
35 10A Steering rotation sensor, Rear
park assist, Heated seat modules,
AWD, DC/AC inverter
36 5A PATS module
37 10A Not used (spare)
38 20A Not used (spare)
39 20A Radio
40 20A Second row heated seats
41 15A Switch illumination, EC mirror,
Moon roof, Front lock switches,
Radio
42 10A Not used (spare)
43 10A Aux relay, Heated back light relay,
rear wiper
44 10A Not used (spare)
45 5A Relay coils: PDB, Front and rear
wipers, Front blower motor
46 7.5A Occupant Classification Sensor
(OCS), Passenger Airbag
Deactivation Indicator (PADI)
47 30A Circuit
BreakerPower windows
48 Full ISO relay Delayed accessory relay
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the battery before servicing high
current fuses.
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
284
Page 285 of 374
WARNING:To reduce risk of electrical shock, always replace
the cover to the Power Distribution Box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
The high-current fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 80A* Passenger compartment fuse
panel power
2 80A* Passenger compartment fuse
panel power
3 — Not used
4 30A* Front wipers
5 30A* Passenger power seat
6 20A* Power point (instrument panel)
7 30A* Amp
8 — Not used
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
285
Page 286 of 374
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
9 40A* Anti-lock Brake System
(ABS)/AdvanceTrac pump
10 30A* Starter
11 30A* Powertrain Control Module (PCM)
relay
12 20A* ABS/AdvanceTrac valve
13 20A** Left HID
14 10A** Brake on/off (BOO) switch
15 15A** Refrigerator
16 20A** Right HID
17 10A** Alternator
18 20A* Rear quarter panel power point
19 20A* Power point (front console)
20 40A* Rear defroster
21 20A* Rear console power point
22 20A* Sub woofer amp
23 7.5A** PCM Keep alive power, Canister
vent
24 10A** A/C clutch relay
25 25A** Rear wiper
26 20A** Backup relay
27 15A** Fuel relay (Fuel pump driver
module, Fuel pump)
28 80A* Cooling fan
29 30A* E-brake (trailer tow)
30 40A* Battery charge (trailer tow)
31 30A* Auxiliary blower relay
32 30A* Driver seat motors, Memory
module
33 — Not used
34 30A* Power liftgate
35 40A* Front A/C blower motor
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
286
Page 287 of 374
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
36 10A** Back up lamps
37 10A** PCM run/start
38 5A** Illumination delayed accessory
39 Diode Fuel diode
40 Diode OTIS diode
41 G8VA relay A/C clutch
42 G8VA relay Fuel pump
43 G8VA relay Backup
44 G8VA relay Refrigerator
45 — Not used
46 15A** VPWR2, VPWR3
47 15A** PCM VPWR1
48 15A** PCM VPWR4
49 10A** Heated mirrors
50 Full ISO relay PCM relay
51 Full ISO relay Blower motor relay
52 Full ISO relay Starter relay
53 Full ISO relay Rear defrost relay
54 Full ISO relay Auxiliary blower motor relay
55 Full ISO relay Front wiper relay
56 — Not used
57 Full ISO relay Rear wiper relay
58 High current Battery charge relay (trailer tow)
* Cartridge Fuses ** Mini Fuses
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
287